Awful--I wish I could give zero stars. Many incidents occurred here that, in hindsight, I wish we…read morehad reported to the state. Admin, on the whole, was bloated, incompetent, apathetic, and ineffectual. They were more interested in marketing the facility than improving resident care. If you truly care about the wellbeing of your loved one do not place them in any area of Clement Manor's campus. All of the other negative reviews are completely accurate and echo my own long-term personal experience with this facility.

Clement Manor offers very caring, loving, and friendly staff. The therapy offered is top notch and…read morecommitted to offer a variety of creative therapy methods to attain goals set by staff, clients, and their families. My father is doing things that he has not done in years and will go home soon!

Everything-my husband Bob who died in memory care last year received exceptional care and love from…read morethe staff there. I'll never forget their kindness!

Headline: Beautiful Campus, Limited Employee Support…read more The campus is beautiful and the mission is admirable, but the employee experience did not match what was presented during hiring. Employee appreciation, growth, and engagement were limited, while criticism and micromanagement were common. Full-time employees often did not receive true 40-hour workweeks, holiday pay was restricted during the first 90 days, and strict attendance and overtime policies created additional stress. Turnover was high, and many employees felt overworked, underpaid, and undervalued. I often went to work feeling stressed rather than supported. If you are seeking career growth, competitive pay, and a collaborative culture, this may not be the right fit.

My mother in law was here for 5 years. Three years at the attached assisted living facility and 2…read moreyears in the nursing home. She had nothing but the best care possible from both facilities. They would call us if they had the slightest concern and we greatly appreciated that. The staff was very compassionate and caring every step of the way. We highly recommend it.

St. Anne's is operated by the Sisters of the Divine Savior order and as such is still run in a very…read moretraditional Catholic manner, very unlike the profitable corporate capitalist cancer that has usurped the American healthcare system. I'm not Catholic, I'm giving you a sociological observation, the staff and administrators here exude sincere compassion driven by their faith. I do volunteer entertainment work so any assisted living-skilled nursing facility I review is going to be good at scheduling social activity and cultural stimulation for patients and residents, but St. Anne's seems extra special in this department. The outside isn't so attractive but the insides are clean and comfortable, the chapel is lovely and there are many friendly gathering rooms. Family and friends seem quite welcome but the most remarkable thing about this place is that the food is good, though they did foist some decaffeinated coffee on me.

A very large assisted living complex with a rich variety of social activity and entertainment…read more Well staffed, well maintained, very attractive environs. Ample parking, but it's such a large place if you're visiting for a specific event you should make sure you know ahead of time exactly which entrance you want.

My parents were residents for many years and had few complaints. However, whenever I have had to be…read moreinvolved with accounting my experience has been terrible. Since my father's passing (after my mother was already gone), I have been struggling for eight months with the accounting department. For one thing, they didn't close my father's account (under Alexian's contract) with Time Warner Cable and I had to deal with TWC directly in person to do so. They also sent an unauthorized debit to a closed bank account, incurring overdraft fees to me. Meanwhile, Alexian owes me money at this point for overbilling by their own admission, but they still haven't repaid me. My emails and phone calls are not returned by the ever changing staff, promises are not kept, and the whole situation has been exasperating. The administration is very disorganized and completely unprofessional. I can't believe I'm still having to deal with this so long after my father's death.

Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

I was happy with the care my mom received at the Congregational Home after a fall she had. She was…read moreonly on the rehab floor. The CNAs were very good with her. One even sat with my mom when she could sense my mom was feeling very down. The HUC on the rehab floor is Fi and she is amazing. She has everything scheduled for you before you know you need it and has transportation to and from appointments as well. All of the staff was very friendly and easy to communicate with. If a loved one needs rehab and Congregational Home is a choice you have, choose it.

After asking around for suggestions from friends. We knew that The Congregational Home was the one…read morefor us to use. They are very accommodating the with the transition from day 1. Everyone from the front office to the servers in the dining room Treat you like family.

Seems to be a well run, clean place with friendly helpful staff. There's a nice commons area where…read morelots of events and activities are scheduled, the chapel is very pretty.

big fat zero,,the nurses are rude, the social workers are incompetent and dont take the time to…read morelisten. there are not bbc accredited, they hide under a different name. they've had multiple recent complaints and fines, lawsuits are all over Wisconsin circuit court access . The staff are super nice,,,, until they are not, i know what goes on in there i've seen it first hand. and looking at the excuses that they give for things that they are getting into trouble doing, Neglect and abuse, the staff knows how to cover their mistakes, they all stick together . i would suggest if anyone has a loved one in there get them out if you can take them home and care for them yourselves. Im telling you from experience and what i have witnessed and the outcome of my family member.