If I could rate it zero I would, known for excellent staffing - nursing was fine, PT/OT staff…read moreexcellent, most nursing assistants ok, but not willing to listen to family members regarding pts limitation. Not using safety equipment appropriatly. Asked and signed for safety equipment on Tues and did not get rails on bed until Friday. Pt tried to get up Tuesday night during a fire drill!! In the middle of the night!! Family was told it was a drill. Why was there a drill at night? No one called person listed as first to call about the fall. Not notified of abrasions on pts knees. Nursing assistant allowed to speak to family inappropriately! With family witnesses in the room administrator sides with staff. Due to conflicting stories family not allowed to see family member who is now at his limited defense's. The only thing 4-5 stars is the building!

St. John's is a beautiful senior living facility where you can live independently and transition…read moreinto full care when/if eventually needed. Being able to stay in the same complex is a bonus in not having to adjust to a new environment at a time you are more vulnerable. The facility offers many amenities for every type of lifestyle. There's an onsite gym/pool, chapel, library, beauticians, extension of the MOWA art museum. They offer many excursions around Milwaukee and being on the bluff above Lake Michigan offers a great location to watch lakefront festival fireworks all summer long. In addition to the regular cafeteria style dining, St. John's offers a higher end dining option with Taylor's. The service at Taylor's is impeccable and really gives you the feel that you are out for the special dinner overlooking Lake Michigan. The apartments (at least the one I visit) in St. John's are a little dated but the common areas have all been updated and the facility continues to expand. Keep up the good work St. John's, the facility, staff and amenities seem to be top notch.

Everything-my husband Bob who died in memory care last year received exceptional care and love from…read morethe staff there. I'll never forget their kindness!

Headline: Beautiful Campus, Limited Employee Support…read more The campus is beautiful and the mission is admirable, but the employee experience did not match what was presented during hiring. Employee appreciation, growth, and engagement were limited, while criticism and micromanagement were common. Full-time employees often did not receive true 40-hour workweeks, holiday pay was restricted during the first 90 days, and strict attendance and overtime policies created additional stress. Turnover was high, and many employees felt overworked, underpaid, and undervalued. I often went to work feeling stressed rather than supported. If you are seeking career growth, competitive pay, and a collaborative culture, this may not be the right fit.

Great place, fantastic care in skilled nursing, assisted living, independent living and health…read morecenter rehabilitation. The staff are wonderful and this is a beautiful, boutique community located in the best neighborhood in Milwaukee

Eastcastle is a vibrant and welcoming community located in the heart of Milwaukee's Eastside. Here,…read moreresidents enjoy a close-knit environment where friendships flourish and people genuinely know one another. The sense of connection is strengthened through shared life experiences, celebrations, and everyday interactions that make Eastcastle feel like home. Residents are lifelong learners, eager to stay engaged and active through a wide variety of offerings--from outings, lectures, and presentations, to creative activities, wellness programs, and fitness classes. There is always something happening to spark curiosity, encourage participation, and support overall well-being. Equally important, residents share meaningful connections with staff, who take the time to engage personally--asking about families, weekend activities, and day-to-day life. This culture of care fosters a warm, supportive, and truly interactive community where everyone feels valued, heard, and connected.

avoid this service. I was searching for a specific facility and when I clicked through I ended up…read moreat Mom. I was very clear, crystal clear I was only interested in the one location. next thing I know is I am getting responses from a number of facilities. I told them the situation and all seemed to understand that A Place for Mom just sends your information to whomever they want. Don't fall into this rabbit hole.

I would discourage anyone from using this service. Once you seek their help, they will never leave…read moreyou alone. You will be getting phone calls and emails from them for life.

Christ, no! I was referred there because showering at home was challenging with three surgical…read moredrains. Do you know how many showers I got in 5 weeks? None! Washcloth at the bathroom sink I could have done at home. I did get a kick out of the gazebo in the parking lot where staff and patients went to smoke. I was lucky to have an assertive daughter who attended family meetings and confronted some of their issues. The patient refrigerator ran at 54° F, sad for patients using it for their special items like Lactaid milk. A kind young CNA felt sorry for me and let me keep food in a staff refrigerator. I liked the PT and OT professionals, and the fellow who ran the kitchen did his best with what I can only conclude were limited resources. My friends still jokingly refer to this place as The Resort. Great neighborhood, short walk to Lake Park and decent restaurants, so I survived.

My mom has been here for 2 years, and cant wait for us to find her a new home, facility staff have…read morebeen leaving there positions, residents have been left to wait for any help, mom would have to struggle to dress her self and they wont admit there short on care workers, I have seen mom with dirty clothes on, and when they wash her clothes they just through it back in laundry basket, know assistance at the assisted living part of the facility, it seems like they got rid of all the good workers, that had love, and care, I would not send my loved one here.

From the owner: Complete health care services 24/7 nursing resources…read more(on-site during the day/ on-call overnight) allow us to provide exceptional health monitoring, a variety of complex medical services such as sliding-scale insulin administration and better coordination with our residents' healthcare team. A foundation of dignity and caring Everything we do is out of respect for the inherent dignity of each person who lives here. Creating a compassionate environment where all feel welcomed, supported and cared for is at the heart of what we do. A wide variety of activities Our Life Enrichment team works diligently to provide social and educational opportunities that are truly life enhancing. Take a look at our monthly events calendar and you'll see what I mean! A "resident-first" philosophy Our cheerful, compassionate staff works hard to create a living environment where resident needs are always the top priority. Spiritual connections Although we are sponsored by the Felician Sisters, we are truly an ecumenical community that welcomes people of all faiths. Our pastoral resources strive to minister to the spiritual needs of all, regardless of their beliefs.