I was happy with the care my mom received at the Congregational Home after a fall she had. She was…read moreonly on the rehab floor. The CNAs were very good with her. One even sat with my mom when she could sense my mom was feeling very down. The HUC on the rehab floor is Fi and she is amazing. She has everything scheduled for you before you know you need it and has transportation to and from appointments as well. All of the staff was very friendly and easy to communicate with. If a loved one needs rehab and Congregational Home is a choice you have, choose it.

After asking around for suggestions from friends. We knew that The Congregational Home was the one…read morefor us to use. They are very accommodating the with the transition from day 1. Everyone from the front office to the servers in the dining room Treat you like family.

My mother has been there several years now, and has had a great experience. My dad and she moved…read moreinto the Independent Living Community after waiting for a 2 bedroom apartment. My siblings and I visit often. She likes the meals and staff, and is very busy with the activities. She has made a number of friends there - and that was critical after my father passed. They have done a lot of remodeling in the past few years, and the common areas are beautiful and well maintained. There is a fitness center and pool, a pub, a library, a small store and a bank. She is Catholic and attends daily Mass. When my father was in home hospice, the staff was especially attentive and caring. I cannot say enough good things about her experience there - and about what we as family have seen when with her.

My grandfather lives here. I visit him fairly frequently. The community itself is fairly cliquey,…read moreso if your elderly family member isn't a social butterfly they may have problems making friends. The food is so-so and very salty. They do a mediocre cleaning job on residents' apartments. On multiple occasions, the cleaning supplies I keep in my grandfathers closet (which I have purchased because the apartment never seems very clean), have been stolen. I would never recommend this place or want to live here myself. One positive thing I can say is that the front desk staff and food waitstaff are wonderful and helpful.

I absolutely love this place. Most of the meals are very good. The people who work here are very…read morefriendly and helpful. I have lived here for four years and do not want to move any place else. We have lots of activities and can watch movies and sports events in the activity room with other residents. The pandemic was very hard on all the residents but we never missed a meal. I met the love of my life at this institution and we got married. The wedding was held in the courtyard and all of the residents attended. DDL

I am a former resident but wanted to write a review to say just like all companies you will have…read moreproblems but i experienced very few living here th management , MichelleRingowolski was awesome very personable and easy to talk to she does all she can within her power to make the residents happy and the maintenance man JaredRoberts is also the same as well as very pleasing to the eyes if i may say i enjoyed my apartment which i was pleasantly surprised to have service like a hotel, towels and linen when you mov in just like most places I moved because of the cost of inflation other than that i would have gladly stayed.

My mother in law was here for 5 years. Three years at the attached assisted living facility and 2…read moreyears in the nursing home. She had nothing but the best care possible from both facilities. They would call us if they had the slightest concern and we greatly appreciated that. The staff was very compassionate and caring every step of the way. We highly recommend it.

St. Anne's is operated by the Sisters of the Divine Savior order and as such is still run in a very…read moretraditional Catholic manner, very unlike the profitable corporate capitalist cancer that has usurped the American healthcare system. I'm not Catholic, I'm giving you a sociological observation, the staff and administrators here exude sincere compassion driven by their faith. I do volunteer entertainment work so any assisted living-skilled nursing facility I review is going to be good at scheduling social activity and cultural stimulation for patients and residents, but St. Anne's seems extra special in this department. The outside isn't so attractive but the insides are clean and comfortable, the chapel is lovely and there are many friendly gathering rooms. Family and friends seem quite welcome but the most remarkable thing about this place is that the food is good, though they did foist some decaffeinated coffee on me.

Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

Sadly I would like to give more stars only for the caregivers, but it's not possible as a…read moreresponsible human. BEWARE this facility has had over 7 Director's of Housing in the last 4.5 years. The bar is extremely low. If your loved one is in need of actual assistance, say Level 2 or 3 acuity they are not equipped nor willing to care in a dignified manner. My mother moved here in early 2020 with the same level of care needs as when she was forced out in late 2024. The current housing director, Candice, began a campaign to kick her out in June 2024 using emotional abuse, retaliation and bullying tactics. She repeatedly entered her room without permission and told her she was "feeble, and too much work." She insulted and dehumanized my mother and instructed caregivers to strip her of care needs she had been receiving for years. While some caregivers complied with these dehumanizing instructions, others did not (thank you to the few and shame on the rest!) In addition, the food is of low quality, with the same basic menu repeated every week. Bland picnic food such as hotdogs and potato chips are served multiple times a week with nary a vegetable in sight. There is NO DESIGNATED CLEANING STAFF. The caregivers are expected to clean the rooms on top of all of their other duties. This is simply not possible so please enjoy filthy rooms in unhygienic conditions. I am consciously choosing not to name caregivers in this post as I fear retaliation for them. But my hope is that if you have a vulnerable or disabled senior in your life you will read this review and look for another location for your loved one. Otherwise, plan on visiting MULTIPLE times a week/month until they make serious changes in management and find a competent Director of Housing. What a sad and disgraceful end for my family at this residence.

Absolutely do not send your loved one to live here if they have medical needs. Staff are unlicensed…read moreand unable to provide routine care. It is not safe. They have abandoned patients in the ER and refused to let them come home because they didn't want to provide simple wound care. Their staff are rude on the phone and uncaring. Think twice before sending someone here, it's very sad and sinister.

Amazing knowledgeable staff! I've never been to any other facility of this caliber that employs…read morethe highest quality of passionate medical and customer service professionals. The Waters truly sets the bar when it comes to providing assistance to our loved ones!

While I appreciate a public response to the review. A better response would be one that is factual…read more My dad isn't violent nor does he sundown. He has Alzheimer's Disease and is living at your facility that has been mistreating him. It doesn't appear you are equipped to deal with Alzheimer's residents as your license for memory care was delayed and you still have an empty memory care facility. My dad was promised all of these wonderful memory care activities that never happened. He has never even been taken outside.

Newer facility with well designed roomy common areas. Staff seems well trained. Excellent…read moreentertainment and activities schedule. The grounds are pleasant, the landscaping is impeccable.