Poor customer service. I received a certified letter today 4/15/26. The carrier left the notice…read morein my mailbox, however, indicated "delivery attempt made - no authorized recipient available", which is a bold lie. My daughter who is definitely an authorized recipient could have signed for the document, however, the carrier never rang my doorbell, or made ANY ATTEMPT to properly deliver the package. and my doorbell camera can corroborate my statement. This is the third time I have had an issue with certified mail being sent to me was improperly handled by the Mellon Court facility. There is not a sufficient word in the English language to describe how horrible this place is. DO BETTER! YOU ARE HIRED EMPLOYEES REPRESENTING AN AGENCY OF THE FEDERAL GOVERNMENT! You can and should be replaced. My official rating for this facility is less than ONE STAR!

June 6, 2025 The entire Waldorf Distribution Center is…read moreunprofessional, no customer service and rude Starting with Toby Marable, Armana Jones (sprvs), Waldorf mail carrier and unbelievable POSTMASTER John Campbell who do not acknowledge poor behavior. All review for this location is negative This place need investigation on so many level. I wish I could've rated zero

I visited this post office for the first time today. Customer service was excellent. The agent…read morereally helped me tremendously with getting my passport renewal processed and expedited. I didn't have everything together as it should be but she was more than helpful and had a wonderful attitude. Overall the customer service was above and beyond and I was really pleased because it definitely was not the normal post office experience I've had in the past.

If I could give NO stars I would. The only good thing about this post office is it's never busy…read more Aside from that it's complete trash. I implore you do not I repeat DO NOT patron this post office. I try really hard to extend grace to people especially those who've been on the front line during the pandemic. But this place is a joke. I had a prepaid item to ship and you can see based off of the signage they are refusing to hand our receipts for prepaid items. They've set up a box where you just leave your items. They don't seem to understand that without evidence of a receipt I cannot prove that I took my package to the post office and dropped it off. I dropped off the package on Monday 11/29. The package today Friday 12/3 is still showing as if I am still in possession. It has no scans not even a scan that they have it. The two customer service agents were literally NO help. And one had an attitude when I went in to inquire. She was extremely nasty. The only thing they could say is if you left your package it was scanned. The rude young lady at the front even suggested that I didn't bring my package in "nobody else has complained about their packages not being scanned." I'm telling you don't do business here!!

This post office is very rude . I was asking information on a package that I had tracking…read moreinformation for and they told me to look online and the clerk was free to assist.

Mon'a was very helpful and had answers to all of my questions, and she was fast. Perfect!read more

If l could l will give UPS a no-star…read more I am extremely frustrated with UPS after a dispatcher changed my delivery address to an old address that is no longer mine without ever consulting me, the recipient. The listed delivery address on the package was already correct and current, yet someone at UPS decided to override it on their own. This was completely unacceptable, especially because the items I ordered were time-sensitive and the unauthorized address change caused a major disruption to an event being held at my home. I fail to understand why a UPS dispatcher would take it upon themselves to redirect a package without the recipient's consent or verification. This situation reflects a serious lack of accountability and poor customer service. Customers should be able to trust that their packages will be delivered to the address they actually provided -- not an outdated address chosen by someone else at UPS.

my experience at this USPS was excellent! This was the 1st time I had a good experience at one of…read morethese. I was not looking forward to going to the post office. I rather go to the dentist. All the ones I have been to have been unsatisfactory. Make me feel Like the people working in there are there against their will. But not this time. The front USPS rep (Queza) was kind and patient and she was even smiling. Never have I seen an USPS worker smiling before. Makes such a big difference when someone isn't taking out their frustration on you. Glad there was no line too.

I want to say thank you to the young man working the closing door today 11/14/2020. Although I have…read moresome problems with this post office today I would like to commend him for outstanding service. Unfortunately I don't have his name and i'm assuming he made this happen. But much to me delight I received a package that I was told I couldn't get until Monday was delivered later this afternoon. He listened to my problem and found a solution. Again thank you very much. I wish. I wish me a name, but I don't!!

Tracking Says tried to deliver my package but that is a bold lie I have been waiting all morning…read moreand no one has came. Now I have to drive 1hr to pick it up or wait until Monday and hope the lazy driver actually does his job and delivers my package that was supposed to be two day delivery. FedEx has not been reliable in the past and is still not. Use UPS or USPS if you want your package delivered.

The FedEx driver apparently felt letting this package fall from the tailgate to the middle of my…read moredriveway was acceptable. Wow!

Martin and his team were awesome - from start to finish! I will use them for all of my DC Courier…read moreServices! They are top notch! No BS! No bait and switch! Real business team that commits & makes things happen...and saves people - like me and you...time and money! (Travel, hotel, waiting in lines, etc.)! I did it all from the comfort of my home and a couple of trips to FedEx! 5 Star Service - with great prices!

Incredible service! I was genuinely blown away by how responsive, kind, and efficient Best…read moreMessenger was. I had an odd request to pickup a package from a store in the mall and have it delivered to my home. Best Messenger made the entire experience a piece of cake. My package was delivered exceptionally fast and the entire process was smooth and easy from start to finish. Next time I, or anyone I know, is in need of a courier, I'm hiring them again!