Amazing time. Best crew and…read moreservice................................................................nice bar restaurant next door

Amazing experience with vb boat rentals! Great boat and very professional service. Brian was super…read morehelpful and easy to work with. Super easy to rent and I would rent again.

Me and my husband missed the boat due to the large crowd and the amount of boats on the pier during…read morea busy festival. Over 25 boats on the pier. Poor directions on email for loading area. it literally said we will be in our "usual spot". For a person who has never boarded your boat the "usual spot" is not helpful. The company was unwilling to refund or allow us to board the next night and pay the $40 difference. The point of the cruise was to watch the fireworks that weekend so all weekend those cruises had fireworks. Offered to snail me two tickets to board in the future minus the fireworks which was the whole point of us booking. Wasn't helpful over the phone. Rushed me off the phone. Very impolite.

We booked a 7.30 till 9.30 sunset criuse during Harborfest, an annual festival on the waterfront…read more We boarded at 7ish with maybe 30 to 40 other folks so it was not crowded on the boat and we had our choice of seats, nice chairs with backs and arm rests. The crew were very friendly. Especially Connor and Lauren, the bartender. There was a bar with snack concessions for purchase. The cruise began at 7.30 out into the harbor with narration by the captain of the history of the harbor, the various ships docked in the harbor and the many shipyards. We saw dolphins playing in the water and were able to see the festival attendees, vendors and hear the music from the shore. There was a musician on board who walked around playing guitar and singing after the narration. We would have preferred more history to the music but he was entertaining. They raised the sails once we got off the shore and that was cool. We were able to stay on the ship after docking to enjoy the drone show that was part of the Harborfest activities, which was impressive but also disappointing in that it only lasted a few minutes, maybe 5 at tops. But overall it was a great cruise, nice ship that was clean and well ran. The deck underneath was also very nice with cool furnishings and is where the bar and bathrooms were located.

We searched online for a boat rental company for the Hot Springs Area and Great White Rentals was…read morethe first site to come up. We read the reviews and assumed since they were all so good and their website looked good they were a legit company. We called and talked to a nice lady on the phone a week prior to us coming to visit for a week long vacation with 6 of our grandkids. Let her know we had a pontoon and would like to rent a nice boat to spend 2-3 days on the lake tubing, skiing, and riding around while we were here. I asked about the two nicer boats on the website and she said they had some really clean boats and she could get us 8 in one no problem. So reserved the premium one over the phone. When we arrived the next week they called the day before and requested to be paid the of the amount in cash. I thought this was strange for a company, but agreed and went to back to get cash for the next morning. (First red flag) When they arrived with the boat it was a 22 year old tri-toon, very weathered, and let's just say, well used. (Second red flag) Seats ripped, awning held together with bungee cords and straps, rear ladder was bungee strapped up, horn was broken, so we have a whistle, interior lights broken lenses, radio didn't work, the anchor was an 8 pound mushroom anchor you would use for a johnboat, would certainly not hold a 24' pontoon. The life vest they provided were just as old as the boat. We only had 4 we could use old of the 10 they sent. There's no tow bar to pull from, so the drivers says yeah you will have to tie onto one of the toons, really??? I expressed my frustration with the delivery driver, which went no where, I called the office and talked to a lady who said she had only been answering phones for a few months and had never actually seen the boats. (Third red flag). I asked at this point was this a company or was this just individuals renting out their boats and cabins? She answered just individuals, they don't have an actual office. She advised she would get with the owner of the boat to see if they can do anything but they didn't have any other boats available. By now I'm frustrated but I have 6 grandkids ages 13-8 looking at me excited to go boating and waiting to get on the boat. They could care less what it looks like or if it's going to leave us stranded, they just want to go. lol I go ahead and take the boat and make the best of what we have throughout the day. When they pick up the boat I was expecting a little humility and at least an half ass excuse, but all I get was "sorry this wasn't what you expected, thank for re ring with us though". We check on other rentals in the area the next morning and found that they actually have newer boats and are quite a bit less expensive. I also went back and reviewed their website to see if I missed anything and over reacted. What I found was a couple of the reviews were from the delivery guys family, the delivery driver is actually in the pictures. So I wonder if the 23 reviews are actually real at this point. Moral of the story, don't stop doing research when you find a good website or good reviews. Keep checking around, we paid 730 dollars for a 22 year old worn out boat and motor for 8 hours and could have gotten a 2 year old boat with a bigger motor, for 520 dollars at 2 other rental places right down the road. If you're renting your own equipment that's great, just be upfront about it !

Ok, I wish I had checked HELP before my visit. I was prepared to give them a 2nd chance, it the…read morecomments here ring true to my experience. It appears that this is normal for them and not a fluke. Unfortunate. The biggest problem with this organization is communication. When we arrived? 2 men asked us if we had reservations. We said Yes, a d they drove away with us sitting on the parking lot. After 15 minutes they returned, but turned around to drive off again without giving us any information. I had to flag them down. When I did, we were told to go down to the booth to check in. But there was no one to check us in. There was another family waiting who had been there nearly an hour. Fast forward 30 minutes more and we are finally on the jet skis. They get me on 1st, but they didn't have a life jacket for my wife, so she took lo her as they located one. The young man working there began to yell at me that I had to go on out without my wife. "You have to go!" He just kept yelling! It was no use, because no way was I turning my back and motoring out into the Bay while people i don't know are struggling to get my wife prepared. I don't do that. Eventually she was ready. I gave her plenty of space, which from their yelling appeared to be the concern, and we went out. We had 3 more incidents of conflict with this same guy over the course of the ride. Had the day not been perfect and the tons of dolphins not escorted us, he would have ruined our trip with is mouth. So the ride was a 5 but the customer service was a 1. I'll likely go so where else next time.

Perfect weather! An amazing time had by all. Pro tip request Kurt he's super friendly,…read moreknowledgeable, and a real cutie.

While visiting friends in Norfolk for my birthday, we took a boat ride with Electrified Marina. We…read morewent out for happy hour and watched the sunset. We brought our own wine and cheese tray, were able to relax, visit and enjoy the evening. The best part was the fact that since the boat is electric we didn't have to yell over a loud motor. A perfect way to end the day. Thank you!! Geri Thomas San Diego, CA

Good boat ramp with easy access. Be careful with the tides, as the water gets very shallow in…read morecertain areas and it's easy to scrape your prop. Check the tide before launching or retrieving your boat.

We hosted a fishing trip, and the accommodations were nice. The facility had excellent parking and…read morewas very clean. We enjoyed the crew that we had for our trip. The distance to other tourist options was very close to the pier and parking. Great time. Safe environment and easy to locate

My family and I had a wonderful experience with The Hampton roads boat company. We took my daughter…read moreout as a graduation present booked a sunset cruise on board the tiki boat down the hatch. My family and I met the tiki boat at lynnhaven public boat ramp. Captain Robbie was our guide he greeted everyone with a smile and a lei that was a nice touch. The boat was a 30 by 15 foot pontoon boat wonderfully decorated tiki style with ample comfortable seating no matter where you sit had a great view of the inlet.Learned a lot about the inlet on the cruise over to our first destination lots of bars restaurants and beautiful houses cruising down the river every one waving at us. Tiki boats bring good vibes . We then arrived at the park beach Captain Robbie expertly docked us. Had a swim call and picnic it was so nice pretty much had the place to ourselves. Then back on board to cruise the rest of the inlet. Watched a beautiful sunset! I am really happy with this tiki trip my daughter said it was the highlight of her week. I will definitely be using this service again. Thank you Hampton roads boat club.

From the owner: Join us for a beautiful time on the water with the most experienced and comfortable tiki themed…read moreboat in Virginia Beach.

Enjoyable cruise to see ships and the harbor and river…read more On the boat you can grab snacks and hot dogs and beverages. The staff are friendly.

A group of eight of us enjoyed a fun and relaxing lunch cruise on the Spirit of Norfolk. The buffet…read morelunch was good and plentiful. It included three types of salads, rolls with butter, chicken, pulled pork, and salmon entrees, potatoes, Mac and Cheese, plantains, squash, and street corn. Plus a large selection of desserts. Iced tea and water came with the meal too. They also have a full bar and reasonable prices for beer and wine. Service is cheerful and efficient. The entire crew was accommodating and helpful. After lunch, you can go out on their decks and enjoy the view or stay inside to dance to tunes played by a DJ. Tip and tax is included on the cruise fee, though not on the separate drinks you order on board. They'll serve you drinks at your table or on the outside decks. We boarded at 11:30 am, and the buffet opened around that time too. We then sail shortly after 12 pm. We disembarked at 2 pm. Parking is available a block away in the Town Point Garage. I believe they usually have handicap parking close to the ship, but that area was occupied by a festival when we were there. They give a military discount. Sometimes you'll see a discount on their website too.

Had a nice cruise around the naval base. We got to see a few of the tall ships that had came in for…read morethe 250th celebration. The only downfall was we came when the Carnival cruise was in port and parking was a nightmare.

Huge thank you to Lauren with our Norfolk harbor cruise team today!…read more We left over TWO HOURS early and still got caught in unbelievable traffic, construction, and a completely full parking lot. By the time we called, we truly thought we had missed the boat (literally and figuratively). Lauren went above and beyond to contact the crew and help us. She also helped us find a second parking lot when the designated lot was full. Because of her kindness and professionalism, they waited for us and we were able to experience an absolutely incredible cruise today. Customer service like that matters. Thank you for turning a stressful morning into wonderful family memories. . All this before we met the crew who patiently waited for us at the dock. They were gracious as they welcomed us aboard. The two hours were filled with so much detail on not only the ships we were looking at, but the buildings we were looking at and their history. The captain filled in with interesting bits of trivia about the harbor, the rivers that run into the Chesapeake Bay and facts of some piers and docks that had historical significance. The boat has an upper deck if you want to sit in the open. For those who prefer a little less adventure, you can sit inside the lower area that is fully enclosed. There is a small drink and snack bar where you can purchase drinks and packaged snacks. They have souvenir t-shirts, sweatshirts, hats and other small items for purchase. Highly recommend this cruise. You will not be disappointed in the cruise or the customer service.