We had an amazing sunset cruise with Sail Wild Hearts!!! Great staff and great trip! Highly…read morerecommend ending your vacation sailing in the ocean breeze enjoying a relaxing beautiful sunset.

Second time on this amazing sunset cruise!! Will be back to do the blue angels cruise!read more

HIGHLY RECOMMENDED! We visited Orange Beach and decided to view the skyline from the Gulf with a…read moresail. There were 4 adults and my 2 year old grandson in our group. Captain Randy was a fantastic skipper who made the cruise very enjoyable and comfortable for all. Unlike some other sailing companies, we ACTUALLY sailed in the Gulf (engine off) and enjoyed the breeze and the views. As a sailor on Lake Michigan, Captain Randy let me take the helm of the 35-foot Beneteau for much of the sail. (THANKS, Captain!) He has tons of local knowledge and provided great information to our group. The boat was super clean - the topsides dazzling white and the woodwork varnish below deck looked wet it was so fresh looking. My only regret is that we did not book a longer cruise. Tom H. S/V - AMKATT Hammond, Indiana

Took their 8am deap-sea fishing trip. It's a big, clean, well maintained, well crewed boat…read more There were a LOT of people - probably 55 or 60. It was a little crowded if you were fishing on the sides of the boat. The captain did his best to put us on fish, and moved a number of times. All in all, it was fun and we each caught some fish. The mates were really good - they took your fish off, cut up bait, helped with tangled rods, cleaned your fish. If you can afford to charter a captain and boat, that would definitely be more fun. And I cannot imagine taking the 3pm fishing trip if it's July or August - it would be hotter than hell. But for the cost, this was fun. Definitely a well-managed operation.

We had a great time on the jet ski tour. They charge by the ski instead of by the person and they…read morehave almost no distance to get out of the "no wake" zone. We have done other tours down here and the "no wake" zone was half of the tour. This one was the best by far.

We did the 2 hour tour and it was perfect. Our tour guide Gabe made an already perfect experience…read moreeven better, and we saw dolphins within the fist five minutes of the tour. We spent the first hour running the jet skis and it was the perfect mix of a guided experience with plenty of time to explore and ride around by yourself. We spent most of the second hour at Pirates Cove and the burgers were fantastic. Gabe was very knowledgeable and fun to talk with. Highly recommend going to pirates cove if you are doing the 2 or 3 hour tour. Worth the money for sure! Best jet ski experience in Alabama/ Florida.

Our first time to do business with Orange Beach Pontoon Boats. The booking through Ryan was…read moreseamless and easy! We had 10 ladies celebrating a reunion and were really looking forward to it! Unfortunately the weather ended up being cold and windy that day and Ryan was great and worked with us for a refund less a small fee. We will try again with him next year. One other mention is that they also have boat captains that you can use - a wonderful addition especially for our group of ladies!

I recently spent the week with my wife and our friends, on Vacation, along the Alabama coast…read more Wanting to change it up a little, we booked a half-day outing with Captain Cade. It was nice to have him take us out so we could relax and not have to worry about the boat and everybody else on the water. He's from here and knows the area like the back of his hand. Very adept at what he does. He's a very professional, personable young man!! We asked if he could keep us out the full-day and it wasn't an issue. I'd strongly recommend booking with him if you're looking to rent a pontoon boat in the Orange Beach area. It's an excellent way to see some beautiful sights. We'll be back , it was fun and fun!!!!

So fun! Good environment, the line is kinda long to get in on weekends but it's worth it!!read more

If I could give ZERO stars, I absolutely would. This was, without question, the worst customer…read moreservice experience I've ever had on a vacation. What should have been one of the best days of our family's vacation became one of the worst because of how this company chose to handle a situation that deserved professionalism, transparency, and basic human decency. Our pontoon became stuck near Robinson Island, and an older couple from Troy, Alabama, kindly offered to help push us off. We never asked them to help--they volunteered because they were simply trying to do the right thing. During that process, the boarding ladder was damaged. Accidents happen. That's not what this review is about. This review is about what happened afterward. Instead of treating us like valued customers, we were immediately told we owed $455 for the ladder. There was no itemized invoice, no repair estimate, no explanation of how that amount was calculated, and no meaningful conversation. We were essentially told, "That's what you owe." To make matters even more frustrating, after explaining what happened, the boating instructor and assistant crew told us that a boarding ladder like this is typically a $30-40 repair. Hearing that made a $455 charge extremely difficult to understand. If there's a legitimate reason for that price, customers deserve transparency--not a bill with no explanation. We're from Indiana. We don't live on the Gulf Coast. We don't spend our weekends boating, and it never occurred to us that we should ask complete strangers for their insurance information after they stopped to help us. If that's something renters are expected to know, why isn't it covered during the rental or safety briefing? A simple conversation beforehand could have prevented this entire situation. What disappointed us the most wasn't the accident--it was the complete lack of empathy afterward. We spent nearly two hours trying to get answers, experienced poor communication throughout the process, and never once felt like anyone was interested in helping us understand what was happening. We left feeling dismissed, frustrated, and pressured into paying a charge that was never adequately explained. Businesses reveal their true character when something goes wrong. Anyone can smile while taking your money. The real test is how they treat customers after an unexpected problem. Unfortunately, this experience left us feeling like customer service ended the moment we left the dock. This situation completely overshadowed our vacation. Instead of remembering an amazing day on the water, we'll remember the stress, the frustration, and how we were treated. We came to Gulf Shores and Orange Beach excited to make family memories. Instead, this experience has honestly made us question whether we'll return. We've vacationed in Destin, Florida, before, and after this experience, we're seriously considering taking our future beach vacations there instead. If you're considering renting from this company, I strongly encourage you to ask detailed questions before you sign anything. Ask exactly how damage charges are calculated. Ask whether you'll receive an itemized repair estimate. Ask what happens if another boater is involved in an incident. Learn from our experience, because we certainly wish we had. We'll never rent from this company again.

It was absolutely amazing. We were on the sunset sail and the weather was amazing, calm seas, blue…read moresky, and a wonderful crew. We motored out and then sailed down the Intercostal Waterway. We saw several dolphins in pairs, triples, pods. They were playful and moved through the water with such ease. On the return trip we saw an amazing sunset. All in all a delightful experience at an appropriate price.

Took my parents on the 1.5 hour Dolphin Tour through Wolf Bay with a very friendly and energetic…read moreCpt. Lynn and his two crew members, who were also very accommodating. It was a very relaxing ride, bar drinks and snacks were available for purchase. Cpt Lynn was very personable, he took time to greet everyone before the cruise. We saw baby dolphins and a huge manatee as well. There was also a 2 yr old birthday girl on the boat whom we all sang Happy Birthday too. Cpt. Lynn let her honk the ships horn too. It was fun for everybody.

We had a wonderful morning on the water. The captains were great at finding the dolphins and…read moreencouraging them to "play" in the waves between boats. Ice water and capri suns were ice cold for $1. The boat also had a marine toilet, which came in handy at with kiddos who "didn't need to go" while at the marina. This was our 3rd tour over the years. Priced well. Highly recommend.

Saw lots of dolphins on our cruise. Staff was awesome. Much more reasonable cost than some of…read morethe other dolphin cruises.

4 hours 250.00 plus gas. Nice way to be on the water for an affordable price.... 10 people on our…read morepontoon. The attendant was very nice and helpful too. You can fish off boat and swim. There is also a little carryout to buy bait, drinks, and snacks.