So i just left from the salon and this lady (i dont know her name) messed up my nails. I lost 2…read morenails and chipped one, and she could not find the color.. I dont blame her for that part lol but when it came to the nail itself... Its very bumpy, not filed down, and mind you i kept making requests for this even using the translator but she refused to listen and kept going. she even looked at the screen. I dont know about the other employees but i originally came for Emma she's really good disregarding her co worker. i will come back for her but the lady I just got my nails done with should be fired.

I had been here once before and decided to go again. The…read moreemployees spoke in a language other than English the entire time. I find that very rude to the customers. I have nicks, edges not cleaned up and overall an unprofessional looking mani.

Walk-ins are NOT accepted here. Came at 11 am and there were 2 people inside being helped. I was…read moretold that I had to have an appointment and that the soonest would be 3 o'clock.

Very poor service. Once I walked out the door in humidity the Gel polish turned black, after frying…read moremy hands in machine over 9x's. She moved fast when she got to my nails and cut my cuticles. Once she started my nails she stop and do 4 diffrent people nails and I'd wait for her to get back to mine. I was there for a good honest 5 hrs. She likes pay on cash app. I paid highest amount requested and said over 5x's I was paying the last $5 in cash. She just kept saying the amount I paid really loud. She chased me out the door and followed me To my car yelling while with my daughter. As I went to get $5 I told her I was getting. I Was humiliated. Bad vibe bad customer service. Never again! Not worth time or hassle. Very unprofessional and not Business like. Hope this help other. Won't ever happen to me and my daughter again!!!!!

Always Always pleasant and I loved the fact that they remember you and asked if all is well when…read morethey don't see who you're always with

This review is solely for lash extensions. They were running a special and I thought I'd try them…read moreout. I was told that the service would take about an hour. Two and a half hours later, I was given care instructions and was on my way home. No explanation for the lengthy application was given. The lashes looked fine. I followed the care instructions to the letter and by day three they had all fallen out. The end.

I came in for a dip manicure and left with three fingers bleeding. one finger was bleeding in two…read moredifferent places. I have never experienced such a painful, tough manicure. Everyone was apologetic but I do not think I will return

My favorite Metairie nail shop! Mimi, Jennifer, and Tien are so kind and accommodating. They will…read moreremember you by name and know what you're getting after just one visit! It's always clean and stocked with cute colors.

I came to prom & posh when I lived nearby back in 2020 and then moved. Recently moved back, and was…read moreso excited to be near one of my favorite nail salons again. They accommodated me as a walk in today, and did not disappoint. I finally found the perfect emerald green dip color I could never find at other salons. They were able to get me in for a dip nail & gel polish on my toes last minute and I'm so grateful. The color, shape, & service was great. I'm so happy to be back in the neighborhood & they will be seeing me often.

asked for dip with chrome tips. I showed them a picture of what I wanted. I was told they could…read moreaccommodate. this was not complex. I wanted dip with chrome tips. it came out way too light because they selected the wrong base coat. They should know how chrome works if they offer the service. My only option at that point was to paint gel over the dip in a color that I didn't plan for or necessarily want. They did offer for me to go to another location on a different day to get what I originally asked for which was not helpful considering I had an event the next day. Disappointed overall despite their efforts to fix the problem.

Love this place. They do a great job and never too long of a wait. Very relaxing and the prices are…read moregreat.

Wooooooow. This place is AMAZING!…read more My mom, daughter and I decided to go for one last girls outing before my parents leave town until Christmas time, and figured getting our nails done was the perfect way to relax and get a little pampering in! We got there around 1pm and were quickly taken to our seats to begin. Not busy at all - maybe 2 other ladies in the nail salon. I was lucky enough to have been paired up with Mary for my manicure and Tiffany for my pedicure - they were both INCREDIBLE!!! I highly recommend the jelly pedi (pricey, but worth it - plus, you get a gift certificate towards your next visit). I usually get a regular or gel manicure but decided to try a dip mani this time and I'm not sure I'm ever going back, haha! Can't wait to go back, but I'll definitely be requesting Mary and Tiffany again! They're so wonderful!

Dropped in for mani/ pedi deluxe. It was $20 for mani and $45 for deluxe pedi. It was clean and…read morequiet. There a lot of color selection. Received a complimentary drink and offered a mimosa. The ladies were through and polite.

Would not recommend. Gave me too big of tips for my nail bead- ended up looking like bubbles…read more After I went back to get them fixed they made them shorter not thinner. Friend came with and walked out with a crooked nail. Offered to redo them later in the day.

I walked into LA Nail Spa around 3:00 PM on a Saturday and was not greeted at all. The staff…read moreimmediately began speaking to each other in a language I didn't understand, and after a moment, told me they were closed, despite the fact that their posted hours said otherwise and there were no signs indicating they were not accepting customers. The interaction felt dismissive and unwelcoming, especially considering the time of day and the lack of any explanation. I left feeling uncomfortable and disrespected. From my perspective, the experience carried undertones of discrimination, and it was certainly unprofessional. I will be reporting this incident to the appropriate channels, as no customer should be treated as though they are invisible or unwelcome.

Amazing experience. Technician treated my wife and I so well. Nails came out perfect. Definitely…read morewill be back.