Mr D Duncan did a great job of returning 7 items to Amazon for me. The return confirmations with…read morerefunds just came in! Mr Duncan was very conscientious and made sure each item had its code. Very good worker!

Kelly on the phones and Ethan in the car were an absolute dream team to work with…read more Iam an appliance repair man, and the Tucson part store is the only store in the nation I could find with a particular part. They are a non shipping location. I ordered my part and Wild West picked it up and took it to FedEx for me so I am able to continually service my customer. It was extremely quick and cost effective for their service. I hope I never need to use them in this instance again, but if I do they will be my first call. Without a doubt. Thank you guys.

I had a fragile item in a box needed to be delivered at a certain date between certain times they…read morecommunicated with me very well told me a time they would pick it up and who would pick it up and they were on time they delivered. It took very good care of the item . Their rate was more reasonable than anyone else that replied. I would recommend them, and I will use them again.

Had a 600+ pound hot tub moved across town. Great communication, showed up on time, and were…read morecourteous throughout the ordeal. I was surprised that the job only required two people but sure enough--after a little experimentation on the dolly/mats--they had it on the truck. Everything was unloaded perfectly and they were helpful to the very last minute, including helping me rotate the spa to figure out the best orientation for the electrical so I could better inform the electrician of any limitations. I personally witnessed them being incredibly careful moving the unit on to the truck, strapping it down for transport, driving slowly, and unloading it off the truck. All in all an excellent experience. I can't confirm that the tub made it to the destination leak-free just yet but I can assure you if there are any issues, it wasn't due to Whiz Whiz.

This review is not going to follow my traditional format because I actually did not go to the…read morelocation. There are a number of freight companies out there and very few have any idea what customer service is. Catalina Cartage is different. My shipment was incorrectly labeled as delivered by the host shipping company and subsequently just sitting around in Phoenix. The day that my shipment was supposed to arrive Ryan called and informed there had been a mistake and that he was very sorry and would keep me up to date on the actual deliver. Ryan went out of his way to locate my shipment and call the company which was holding and had it brought down from Phoenix and delivered the same day.

phone call placed, product picked up in ONE HOUR..when everyone these days can't return an email i…read moream a bit stupefied that i was going to get same-day-service...not only that, but the drivers are also excellent...thank you Ryan!

CourLogistics provided top tier service at an unmatchable price. Jesse, The president of the…read morecompany put my mind at ease the second I described my emergency. He ensured my package would be handled with care and delivered promptly to my client. I will certainly use CourLogistics again and have referred them to our partners. Way to go!

A message was left on my phone with the wrong delivery information. I called back after hours and…read morethe answering machine instructed me to call between 8-5 to schedule a delivery. I called at 8:07 the next morning and the automated service told me my wait time was 1 min. Ten minutes later, someone came to the phone and told me the person that scheduled deliveries wasn't in until 11. I explained the issue to her and they were completely unwilling to help. At this point, I am working on returning the item. $100 for delivery and I can't even get it at a time when I am available.

I ordered furniture through Wayfair.com and Wayfair hired Independent Courier to deliver it…read more Independent Courier held up the delivery multiple times. The first time the box was damaged, and even though I said they should still delivery it, this company took it upon themselves to refuse delivery and not let anyone know where my package was. After a week of searching on my end and way fair's end the orderI had to be canceled and reordered. Then when it was reordered, they were days late actually delivering, they never called to set an appointment to deliver (like I was told would happen) never gave 24 hours notice of delivery (like I was told would happen) and informed me 10 minutes before delivery that they were coming over. I wasn't home and asked if it could be delivered tomorrow, considering an appointment should have been made in the first place. They refused to reschedule delivery, saying I could either PAY EXTRA shipping, or I could refuse the package and cancel the order. I chose for them to deliver now and leave the $1000 product outside my house. When I got home the boxes were so large (its furniture here people!) that I could not move the boxes inside myself and my husband wasn't coming home that night to help. I had to get a neighbor to come help me move the boxes inside. this company has completely destroyed my perception of them and of Wayfair. The worst customer service ever! Good luck to anyone who uses them.