Mr D Duncan did a great job of returning 7 items to Amazon for me. The return confirmations with…read morerefunds just came in! Mr Duncan was very conscientious and made sure each item had its code. Very good worker!

Kelly on the phones and Ethan in the car were an absolute dream team to work with…read more Iam an appliance repair man, and the Tucson part store is the only store in the nation I could find with a particular part. They are a non shipping location. I ordered my part and Wild West picked it up and took it to FedEx for me so I am able to continually service my customer. It was extremely quick and cost effective for their service. I hope I never need to use them in this instance again, but if I do they will be my first call. Without a doubt. Thank you guys.

I had a fragile item in a box needed to be delivered at a certain date between certain times they…read morecommunicated with me very well told me a time they would pick it up and who would pick it up and they were on time they delivered. It took very good care of the item . Their rate was more reasonable than anyone else that replied. I would recommend them, and I will use them again.

Had a 600+ pound hot tub moved across town. Great communication, showed up on time, and were…read morecourteous throughout the ordeal. I was surprised that the job only required two people but sure enough--after a little experimentation on the dolly/mats--they had it on the truck. Everything was unloaded perfectly and they were helpful to the very last minute, including helping me rotate the spa to figure out the best orientation for the electrical so I could better inform the electrician of any limitations. I personally witnessed them being incredibly careful moving the unit on to the truck, strapping it down for transport, driving slowly, and unloading it off the truck. All in all an excellent experience. I can't confirm that the tub made it to the destination leak-free just yet but I can assure you if there are any issues, it wasn't due to Whiz Whiz.

THIS IS HOW CUSTOMER SERVICE IS DONE...Mike stopped by our place of business to see if we were…read moresatisfied, this is a far cry from some business that can not even bother to return an email..I am very happy, indeed.

I had a great experience with Barlow's delivery. They delivered my new oven from Home Depot…read more Carlos is especially friendly and customer service oriented. Corey his assistant was also very polite and helpful. They gave me time to clean behind my old oven after they removed it. They set my clock and showed me how to operate the control panel features and tested the timer. They let me test each of the oven's features to make sure they worked including testing all 4 burners on "HIGH" and even boil a small sauce pan of water to test how long it took to boil water. Carlos even saved me money. He informed me that the 3-pring plug was already included on my unit so that I would get a refund for the one I ordered from Home Depot at $25 and he noted that on my paperwork and returned the unused plug to the warehouse. I received a call 2 days before my delivery date, a lady informed me that I would be getting a call from my delivery guy on delivery day and that they would be coming between a 4-hour window of 8am-12pm. I also made extra sure they had my home address so they wouldn't accidentally deliver to my billing address. MAKE SURE TO DO THAT. The day of delivery Carlos called and I was away from my phone but he left a message letting me know they were on their way. They showed up about 20 minutes later. I had already made sure I had made a clear path from their truck to my kitchen and secured my pet in the room to make delivery easy and had cleaning supplies handy to clean quickly behind the old oven (broom, towel and 409). The entire process took about 30 minutes from the time they arrived to the time they left. I was so pleased I called Barlow's to compliment them to their boss. Just remember: our attitude directly affects a delivery person's attitude. I greeted Carlos with a big smile and he returned it in kind! And it was raining (rain storm day after Thanksgiving!) so their job was a little harder than usual, especially since my old school 1980s oven they removed was super heavy. Love my new oven and it arrived in perfect condition. NOTE: MAKE SURE THEY HAVE YOUR DELIVERY ADDRESS if you have a different billing address to ensure they deliver to your home address. I am glad I did that because I read in one of the reviews that they delivered to their billing address.

They scheduled delivery between 10-3 and were a no show on a washing machine that was ordered…read morethrough AHS. Called several times to not ony get told they had the item but they were refusing to deliver it, saying all the slots were filled despite having delivery scheduled. These people are terrible. I still dont have a definitive time or date. I asked for a supervisor call back to never get one. Update #2. The delivery guys showed up. The washing machine was thrown in the top of the truck every which way. They came in started to remove my old washer, and figured out they didnt have enough room in their truck to put the old washer, even though it's smaller than the new one. They wanted to leave it on the side of the street and when told they couldn't because of the HOA they got pissy and stated they had to reschedule. I was being told that I was being unreasonable by these guys for wanting them to take the old machine, and one of the guys wanted to throw down with me. Avoid this company at all costs. When they refused delivery they just tossed the new machine in without any cares damaging the machine. Update#3: Dee told AHS that they would be refusing to deliver as I was "irate," without realizing their guys were the issue here, trying to fight me. The agent at AHS was like yeah were going to upper management on this one because these guys are the issue. Waiting on AHS for a resolution.

This review is not going to follow my traditional format because I actually did not go to the…read morelocation. There are a number of freight companies out there and very few have any idea what customer service is. Catalina Cartage is different. My shipment was incorrectly labeled as delivered by the host shipping company and subsequently just sitting around in Phoenix. The day that my shipment was supposed to arrive Ryan called and informed there had been a mistake and that he was very sorry and would keep me up to date on the actual deliver. Ryan went out of his way to locate my shipment and call the company which was holding and had it brought down from Phoenix and delivered the same day.

phone call placed, product picked up in ONE HOUR..when everyone these days can't return an email i…read moream a bit stupefied that i was going to get same-day-service...not only that, but the drivers are also excellent...thank you Ryan!

Eric is amazing and served someone in a civil matter for me that was evading being served. He is…read moregreat and gets it done for the right price! Use them and save yourself a headache

Eric and his team are communicative, responsive, on time, and professional. I recommend First…read moreClass Attorney Service to other professionals.

A message was left on my phone with the wrong delivery information. I called back after hours and…read morethe answering machine instructed me to call between 8-5 to schedule a delivery. I called at 8:07 the next morning and the automated service told me my wait time was 1 min. Ten minutes later, someone came to the phone and told me the person that scheduled deliveries wasn't in until 11. I explained the issue to her and they were completely unwilling to help. At this point, I am working on returning the item. $100 for delivery and I can't even get it at a time when I am available.

I ordered furniture through Wayfair.com and Wayfair hired Independent Courier to deliver it…read more Independent Courier held up the delivery multiple times. The first time the box was damaged, and even though I said they should still delivery it, this company took it upon themselves to refuse delivery and not let anyone know where my package was. After a week of searching on my end and way fair's end the orderI had to be canceled and reordered. Then when it was reordered, they were days late actually delivering, they never called to set an appointment to deliver (like I was told would happen) never gave 24 hours notice of delivery (like I was told would happen) and informed me 10 minutes before delivery that they were coming over. I wasn't home and asked if it could be delivered tomorrow, considering an appointment should have been made in the first place. They refused to reschedule delivery, saying I could either PAY EXTRA shipping, or I could refuse the package and cancel the order. I chose for them to deliver now and leave the $1000 product outside my house. When I got home the boxes were so large (its furniture here people!) that I could not move the boxes inside myself and my husband wasn't coming home that night to help. I had to get a neighbor to come help me move the boxes inside. this company has completely destroyed my perception of them and of Wayfair. The worst customer service ever! Good luck to anyone who uses them.