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    SAHOURI Insurance

    4.2 (5 reviews)
    Closed 8:30 am - 5:30 pm

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    Bridge First Insurance - Dave golfing at the Travelers leadership conference

    Bridge First Insurance

    (34 reviews)

    I strongly do not recommend Bridge First Insurance. My experience with them has been frustrating,…read morecostly, and revealing of serious gaps in their knowledge and customer care. I had an SR22 filing, a legal requirement that only the insurance company can see--not the customer. In June 2025, I sold my car and canceled the title. I then asked Bridge First to cancel my insurance. They did so without warning me that canceling an active SR22 policy would lead to automatic suspension of my driver's license. The cancellation was processed by Jessica, with no mention of the SR22, no questions asked, and no warning. A simple reminder would have saved me from losing my license, paying $175 in fees, and going through the stress of reinstating my driving privileges. When I called to understand what went wrong, I spoke with Wade, who was dismissive and unhelpful. Instead of assisting, he said it wasn't their responsibility to check my file or remind me about the SR22. Worse, he tried to shift the blame to Progressive, insisting that they--not Bridge First--should have warned me. He also claimed he couldn't discuss the SR22 further unless I showed it to him or got it from the DMV--a clear sign he doesn't understand that SR22 filings are only visible to insurance providers, not consumers. As a result, I wasted another hour on hold with the DMV, only to confirm what Bridge First should have known all along. This is unacceptable. Bridge First Insurance acts as if they are only here to sell policies--not to support or protect their customers. They take no responsibility when things go wrong, and their staff clearly lack basic knowledge about what they're selling. They also refused to continue communication, leaving me to clean up the mess alone. If you're looking for a company that understands insurance and values its customers, look elsewhere. Bridge First will not stand by your side, and their negligence will cost you time, money, and unnecessary stress. They do not deserve the ratings they currently have.

    Jack is responsive, knowledgeable and treated me - a new customer - like I was a longtime client…read more He is friendly and does very well at balancing value and ensuring the coverage that's safe and proper for the client. I am very impressed.

    Josh Gonzalez - Agent - The very best service for all your insurance and investment needs

    Josh Gonzalez - Agent

    (5 reviews)

    Working with a financial professional is a deeply personal issue for me, so when a close family…read morefriend recommended Josh Gonzalez, I was relieved to meet someone that was vetted by someone I trusted. One of the things I was most impressed with about Josh was that he says what he's going to do and then he does it. He arrived at my house on time and looking sharp. The presentation he made was straightforward and convincing. I had a 401(k) account with a previous employer that Josh worked with me to rollover to a Traditional IRA. Now my money is being watched by someone who is conscious of my goals and lifestyle. It felt great to be involved in the decision-making process. I'm confident my nest egg is secure. One thing I had never considered was the tax-diversification benefits of cash value life insurance and the other benefits of term insurance. We were able to find the right balance of each for my situation. Josh represents himself and his company, New York Life, very well.

    I am very happy to have been introduced to Josh by a family member. The insight and advice he…read moreshared with me was invaluable. After a few consultations, one in his office and two in my house, we implemented solutions for life insurance and retirement. Josh took a collaborative approach; we exchanged several emails back and forth throughout the entire process. I was involved every step of the way; I always knew what was going on and what the next steps were. One of the most impressive practices was Josh's methodical/deliberate approach. His process was exhaustive. Since I put the financial plan in place, Josh meets with me every 6 months for a check-up/review.

    Sharon Godfrey - State Farm Insurance Agent - office

    Sharon Godfrey - State Farm Insurance Agent

    (3 reviews)

    Each member of Sharon's team is great but, Kelly Grainger is exceptional!…read more Sharon Godfrey was my State Farm agent for about 2 years after relocating to the DMV from the NYC area. Honestly, I have never met Sharon in-person, only members of her team at the office in McLean. Throughout my tenure with her shop I mainly interacted with Kelly. Whenever I had a question about my policy (e.g. rate changes, coverage packages, and etc.) Kelly was always on top of it. So, when I purchased my first home in the area, I went to Kelly to see what State Farm could offer by bundling my auto and home insurance. Kelly and I worked on a dozen or so scenarios, but each quote was still more expensive than competitors. It soon became clear that we would have to part ways. Kelly knew it too. He leveled with me and said, "We know the value of money. And if you're not going to be with us, then you should know what to look for in a home insurance policy." Kelly coached me on how to find the best policy elsewhere, citing how other insurers do business. When I eventually cancelled my policy with State Farm, Kelly called me to make sure I got my refund on the remaining balance of my policy. When that got lost in the mail, he got the refund check resent. A personable, considerate and empathic guy, emblematic of my time with Sharon Godfery's team. I wish them all the best.

    Absolutely agree with the other poster who said they never answer the phone, and there seems to be…read moreno way to get them to call you back. How can you get any service at all when they don't return calls or answer phones?

    SAHOURI Insurance - insurance - Updated May 2026

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