Just had my shift cable fixed by Rob in a very timely manner, at a very fair price. Having moved…read morefrom Wi. 8 1/2 years ago, I have been coming to Bike Hub and am completely satisfied with the service. During that time I've had a number of repairs and tune-ups done and have always been happy with the work, Rob's knowledge and explanations and very fair pricing. During my time down here my wife and I have purchased 2 road bikes, an e-bike, 2 kids specialized bikes and 2 mountain bikes in addition to numerous smaller purchases and a Thule bike rack. (all from Rob ) I've been road biking over 60k miles and Rob is more knowledgeable, helpful and very competitive with his pricing than anyone I've dealt with. (including a number of shops in Milw. where I road with a large group) Highly recommend Rob and Tiffany!

These folks "Rock", Great Service & G~O~N~G~A Pricing on their NEW Bikes…read more We've purchased 3 E~Bikes there and wow do they stand behind their products.

Great Bike Shop with awesome folks. Tony always has a solution for your bike needs have and will…read morecontinue to go there!

Pima was able to replace my e-bike brake pads in a reasonable amount of time and at a reasonable…read morerate. They took the time to also answer some additional questions I had. When future servicing is needed I will be returning to Pima Street Bicycle shop.

New to this shop since the Roadrunner shop closed. Extremely friendly and understanding of senior…read moreneeds. I took my mountain bike in for tune up and will probably buy a new ebike here soon.

just now New The Bike…read moreDoc took great care of my new to me bike. He was very knowledgeable and completed my tuneup in a timely manner.

My wife and I each needed work done on our electric bike and trike, so we took them to the bike…read moredoctor. He did a fine job fixing them up good as new. When something seemed out of kilter I took it back, and he pointed out what I had been doing wrong! Then everything was great. I wanted another non-electric bike, and he sold me a nice one in great working order for a very comfortable price. As the weeks went by, he would fix (no charge!) and do whatever little tweaking it needed to where it's just the way I want it now..A Navy corpsman who served in VietNam, he's also a Julliard School of Music alum who was a prize winning concert pianist, bike racer and loves his Corvettes. In short, the Bike Doctor is a totally talented guy who achieves excellence in whatever he does...Hopefully it's fix your bike! Robin A.

Located just off the beaten path off off 6th St behind it's bigger cousin, Fairwheel bikes lies RC…read more I've come by midday a couple of times in the past month to have some tweaks done to my racing bike. There's never been a line which means I can wait for those adjustments. I have Continental Gatorbacks which are notoriously difficult to change out. I had a race this wknd and decided to hedge my risk after training all winter by having thornless tubes installed last week. The charge was $15/tube and $10 labor per wheel, so $50 total for both tube replacements (totally reasonable). It took barely 15 minutes which was nice and the mechanic shared a few pointers during the process. Unfortunately, one tube came with a bad valve and it "revealed" itself mid-triathlon resulting in my first ever DNF :-/ I brought the bike back the following day and the young gentleman (same guy) confirmed the bad valve. He replaced the tube for free but then said he'd have to charge me another $10 labor. I thought he was joking at first but then he said the boss would likely be on the fence about comping this circumstances entirely so I just paid him the additional $10. Parking can sometimes be a little challenging but otherwise, all things considered, this is a good little shop for quick repairs or adjustments.

Absolutely Outstanding Service & Unmatched Experience…read more From the moment we walked in, we were greeted and taken care of directly by the owner, and the level of attention he gave us was truly top-tier. He was incredibly attentive, interactive, and very specific about matching the bike to my body size, carefully aligning my proportions with the proper frame and tires. You can tell he genuinely cares about getting it right. As first-time bike renters preparing for the largest biking tour in Tucson, we were nervous. We asked for help getting fitted, and they went above and beyond--not just a quick adjustment, but genuine human kindness. They adjusted the seat, watched our posture, and even encouraged us to ride the bike on the side of the shop so they could observe and fine-tune it. They took their time, never rushed us, and made sure we felt confident and comfortable. We rented the bikes for 5 days for only $200 (about $40/day), which is an incredible deal--especially considering other shops in Tucson quoted $100-$200 per day for the same type of bikes. The value is amazing, but honestly, the exceptional service is what makes this place stand out. Phenomenal care, rare to find nowadays. These gentlemen made all the difference in our first cycling experience. Highly recommend!

Absolutely first class shop. The service department came out to the sidewalk and said "Here. Let me…read morehelp you get this in to our store!" I have a very bad back and they picked up on that. I told them that I was from Asheville, NC and needed a new brake cable so they worked me in and installed it in minutes and had me on my way. Everyone was universally friendly and helpful. Gr8 job! Gr8 Service!

My son brought his electric bike here to get the back tire fixed. $45 later and the next day the…read moreback tire popped and my son ended up in the emergency room. So no i wouldn't recommend this place.

Took my rear wheel in to get the hub body changed out out of personal perference for a nice…read morefreewheel and more engagement. Dropped it off on a Friday during my lunch with the freehub of my choice and was told they would need to measure spokes and would go from there as far as how long it would take to finish. Called the following Thursday to see how it was going as I haven't been riding because I don't have a spare wheel and they hadn't even looked at it. Almost a full week... the following day they looked at it and had to order spokes which is fine but knowing it took almost a whole week to look at the wheel just to find out it'll take a few more days for spokes to come in sucked. (Meanwhile i have still been without a wheel this entire time and have been riding indoors but that's very different then being on the bike you want to ride!) it's now been two weeks since I initially dropped it off and still have not gotten a call about it being done. I had to go and call them once again to check on it, spokes came in the following Wednesday, called the next day and was told it's not done yet but I'll get a call when it is. It's now Friday evening two days after the spokes arrive and nothing... point being if you are interested in upgrading your bike and love having things done in a timely manner don't come here. They did however lend me a wheel to use in the meantime which is deserving of an extra star.. otherwise barely a 1 star. My main issues... 1- took almost a whole week to even look at the wheel I dropped off. (Just a wheel to measure spokes) 2- seems like there is no rush to get the item done and not considering how long the customer is out a main component on a bike they may love to ride. 3- no initiative to communicate. Had to call multiple times just to understand what point in the job my wheel was in.

Update Jan 2021 I ve…read morebeen looking for a mountain bike shoe that is just right. I think I found a pair of leather Shimanos. They fit my feet but will they go with the kind of pedal set up I have. I ll have to sit on the bike with the shoes on and connect to the pedals. I hope it's good. I m tired of hunting. Hank , the sales guy, was patient, measured my feet in the socks I wear. Thanks And they offer a military discount. All good. Later : Came home and tried the new shoes with My cage pedals. They fit right. Think I'm In the Clear. Later: When you have a Shimano Shoe that will accept step in clips, "but " you won't be using the clips , Shimano has a adapter called a clip cap. I didn't want to call the factory if they are in stock. So not in stock , but he will order for me. They don't have many riders that read the instructions and Warranty. I ll never use step in clips on the Mountain Bike. Just the Road bike. & I ll need new shoes for Road later this year. Another good reason to come back here. Inventory and Service. Thanks Hank!

A Masterclass in Bike Building: Ask for Holly!…read more I recently had the pleasure of working with Holly at Tucson Endurance Bike Shop East to build up a new racing bicycle, and I cannot recommend her highly enough. If you are looking to invest in a high-performance machine, Holly is the person you need in your corner. Her knowledge of the current landscape of racing bicycles is not just extensive; it is incredibly nuanced and intricate. In a market flooded with new integration standards, aerodynamics claims, and geometry tweaks, Holly acted as an expert guide. She didn't just recite spec sheets--she explained the subtle engineering differences between frames and how specific component choices would impact the actual "ride feel" and handling during a race. She helped me navigate complex decisions regarding gear ratios and wheel depths with a level of technical depth that only comes from a true expert. Beyond her technical wizardry, Holly's communication skills are exceptional. Building a custom bike can sometimes feel overwhelming with timelines and compatibility checks, but Holly made the entire process seamless. She was proactive with updates, incredibly responsive to my (many) questions, and always made me feel like my build was a priority. She even went step further and gave my updates as to where the bike was in the shipping process which raised my excitement for the ride. What stood out most, however, was the overall ease of working with her. She combines professionalism with a genuine warmth that makes the shopping experience fun rather than transactional. She listened to exactly what I needed as an athlete and delivered a final build that exceeds my expectations. Thank you, Holly, and the team at Tucson Endurance Bike Shop East. If you want a sales experience that matches the quality of a pro-level bike, go see Holly!

Great experience purchasing a new high-end set of pedals and pair of shoes at Tucson Endurance…read morePerformance Center East. Staff asked all the right questions and delivered outstanding service. Highly recommended.