Dr. Safran is incredible!! Great eye care and he did my cataract surgery and even followed up with…read morea call to see how I was doing. I highly recommend

Am going back for my one year follow up today. I just was loading my gps to get there. So my vision…read moreis perfect , better than sixty years ago when I first needed glasses. The doctor is also very pleasant and I wanted to go for the follow up just to thank them all. The surgery was not the least bothersome either and the pre-op and post op very efficient. I got the standard lens but the result left me with no more need of glasses except for the farthest details. I wear them only when sightseeing or long distance driving.

I recently had 1 cataract removed and next week they will remove the other one. I can't say enough…read moreabout what a great experience that was! dr dexter is awesome and ive never had better vision after the surgery. the staff were all wonderful and very attentive. although I was extremely nervous about the procedure, their reassurances (along with the "happy juice!) did much to help keep me calm. as it turned out, my only memory was of a very bright light they were using and nothing else. no pain!, I highly recommend Dr. Dexter!

This is a very different kind of practice review!…read more 1) First of all, it has stood the test of time -- my opinions have not changed, other than to reflect the positive movement over time as I have adjusted to bi-lateral cataract surgery. You might take some significant positivity from the simple fact that after slightly more than a year from my last visit to the office, I remember the people's names below. 2) I happen to be DEAF -- this means that my EYES are significantly more important to me than they are for hearing people. I NEVER TAKE THEM FOR GRANTED! Any impairment of my eyesight has a super major impact upon my life and my abilities to react with the world around me. My eyes ARE my ears also!! 3) In general, this practice distinguishes itself from others, including hospital based practices, for exceptionally strong, people oriented, very friendly and genuinely caring STAFF! Lets start with the font desk, LAURA -- she's a gem! The paperwork can be confusing, she takes care of ANY problems so that they never crop up again! She's vivacious and always had a personal comment to make the visit pleasant and actually enjoyable. Allen -- he's definitely a plus on the office and technical side of the practice! He manages very complex scheduling needs, and manages to rearrange appointments when sudden impact events require changes!! He's also very adept with some of the technical testing machines as well!! He's a very positive guy. Sam -- he's the chief technician in the office. Sam manages to be super efficient, while being genuinely friendly and open and encourages engagement with his patients. Never fear asking Sam questions! If he cannot answer, he certainly knows who can -- and I suspect he tips 'em off because these others lead their arrival in the exam room with the answers!! This is a major plus for the practice! Amanda -- she's a part of the technical staff, and closing in on Allen and Sam in terms of her abilities. The medical staff I interacted with were Drs. Stewart, Dexter and Heater: Dr. Stewart is a world renown eye surgeon famous for his work with Lions International, the group that referred me to Eye Surgeons of CNY when another practice seriously dropped the ball. This is one busy physician!! Still, he found the time to meet me during my first visit and got to know me a bit -- which honestly, was not expected! It DEFINITELY was appreciated! Dr. Dexter is the most active surgeon in the practice. He's friendly, engaging, and actually manages to remember personal details from conversations not part of the patient chart!! Outstanding!! This man is tops in his field -- and gave me corrections BETTER than 20/20 which have held. I'm in awe of what I can see, which is significantly better than I had been expecting. Dr. Heater is the practice's Doctor of Optometry. She participates in the pre and post surgical evaluations. Dr. Heater is vivacious, efficient, and very effective with what she does!

I had Laser Cataract Surgery and paid $3100.00 extra for the best lense on the market. Dr Dexter…read moreand his staff were very professional and explained everything in advance and that i did have other options, but this was the best chance to free myself from the glasses that I had been wearing for the last 25 years. It has been 10 days since my surgery and I do not need my glasses except for very small print. I am very happy with the results and would definitely recommend Dr Dexter and his staff to help you with your eye problems.

Dr takes his time and is really knowledgable.$ Staff is very friendly and is helpful.read more

I went to Malara Eyecare in Liverpool this morning. They checked me in immediately. I don't think I…read morewaited 10 minutes and I was called back by a technician named Jake. He was very knowledgeable and took me through each pretest calmly and thoroughly. I then got to see the doctor after a series of tests on my eyes. I actually saw Dr. Malara today with his assistant, Joshua. I appreciated. Dr. MaLara's candidness with me and suggesting cataract surgery. They also tested my retinas which came out fine. At the end, I met with a technician named Dawn who explained my options for eyewear and gave me my updated prescription. This is, by far, probably the best optometrist and business in the Syracuse area! - Dr. Debbie Anderson

great staff, friendly environment; and Dr. Malara is great. My family and I have been coming here…read morefor years.

My Mother is 87 years old and needed new glasses. She has had several procedures on her eyes, but…read morewasn't able to get a prescription she could see well with. The Malara team was amazing and treated her with special care and understanding. They helped her find a frame, and the exam was so complete. They explained every step and the issues they found. She and I would recommend them highly.

Cataract surgery went very well. The results have been ask that I could wish for. Time management…read moreis an issue at the office. I arrived a few minutes early to my follow up appointment. Didn't see a doctor for an hour after my scheduled time! I feel it's inconsiderate since my driver had to take time off work. Running an hour late is not a good practice.

After having a negative experience with an eye doctor at one of the large chains, I asked my…read morefriends which optomitrist they would recommend in the Syracuse area. Krzyzak Eyecare was recommended more than anyone else, so I decided to give them a try, and I'm very happy that I did. It did take a few months to get in there initially, so if you are reading this and thinking about schedueling an appointment, plan accordingly. While I usually hate waiting, I considered this to be a good sign that people are happy here and that I was making a good choice. For my exam, I met with Dr. Michael Krzyzak, who I felt was very personable and did an excellent job explaining what he was doing and what the best options were for my situation. After the exam I met with the absolutely wonderful Alicia, who helped me pick out my new frames and was very thorough in making sure that she had the perfect measurements for my new progressive lenses. When someone knows what they are doing like she did, it adds a whole new level of value to buying your glasses in house, rather than online. And when I came back to pick up my new glasses, she made me feel like a VIP even though I am new to the practice. The whole experience was everything that I could have asked for and I'm so grateful to have found an eyecare team that I have complete confidence in and will now stick with.

I have been here twice. The first visit was with Dr Wells and the second with Michael Krzyzak. Both…read morevisits were a great experience. Both doctors took the time to explain things so that I understood my eyes, issues, etc... versus my prior eye doctor who would say, "you have astigmatism". With no further explanation. I appreciated the time spent with me and taken to confirm that I had no further questions. I did not feel rushed at any time. The optician who assisted with my contacts was also very nice and patient - if you haven't worn contacts, what a task learning to put them in and out! You've been warned! She was encouraging and never made me feel rushed. They've got a new patient to add to their roster and I would encourage anyone I know to go there too.

The office is professional and courteous, from reception through post-op.read more

My wife Mary went to get eye exam for eyeglasses. Help were friendly but unprofessional. They said…read morethey didn't have the prescription because computer doesn't work "all the time". We left without the prescription because they scheduled test for amd and had difficulty getting the prescription in the meantime so she can get glasses for motor vehicle licence renewal. It seemed like we were being taken on a ride and being doom and gloom about her situation and decided to go to Duke Hospital for professional help.

Typically I have a hard time getting someone on the phone to make an appointment but I was…read morepleasantly surprised when I call yesterday at 4:30 (they close at 5pm) asking for an appointment the next day. They had multiple appointments available. When I arrived, it took a while to check in since they only had two receptionists but I was called back right at my appt time and had a friendly, caring and quick visit with all parties (nurse, med student and PA).

They use to be very good. Since they merged with Crouse hospital it's almost impossible to get…read moreanyone on the phone or anything done. I've called so much in 3 weeks and still waiting for prior authorization on medicine. Wish they were still a private practice. I've seen them for 24 yrs and I'm considering finding a new practice If you see some of the newer doctors (example Dr. Finger) you can wait for a while. My daughter waited an hour and a half to be called back to a room for another 20 minutes.