I just had the most ridiculous experience at the 5th St Safeway pharmacy in Yakima.
The female Asian pharmacist could not understand the simplest words: "VA." "Veteran's Administration." "VA bridge prescription." "The VA pain clinic in Walla Walla sends prescriptions through the mail." "The post office tracking number shows my prescription won't be delivered until Monday. So my VA doctor issued a bridge prescription." "The doctor from the VA. At the pain clinic. At the pain clinic at the VA hospital in Walla Walla." She just kept shaking her head and saying, "It shows you just received a 28-day prescription. So we can't fill this." Over and over again, like a mindless robot. No critical thinking, no suggestions. No "I'll call your doctor and talk to him." No "Have your doctor call me." She and the other numpties working there just stared at me like they thought I was trying to steal something from them.
My VA doctor in Walla Walla had to drop everything and call this idiot and explain to her using even simpler words than I did what a VA bridge prescription is and TELL her what she needed to do with it. When I went back to pick up this prescription, she wouldn't look at me. I've transferred all of my prescriptions out of this pharmacy and over to the Fred Meyer pharmacy, where they employ capable, intelligent, knowledgeable pharmacists who know what a VA bridge prescription is and what to do with it. I'll never shop here again.
Enjoy the recession, Safeway. I hope you go out of business. read more