there was an issue with scheduling where I was told... I think incorrectly... That I have missed…read morethree appointments and couldn't reschedule. however, I was just in a month ago with no issues so it was a little bit blindsided by this. I let the office manager know, and I believe they dealt with the issue recommended! Dr. Studer was recommended to my by my Dentist in Ft. Collins. Being no stranger to dentists with several crowns/fillings, I really need a Dentist that is gentle, effective, and treatment effective. I've had too many dentists that wanted to maximize procedures to maximize profit and it's nice to find docs who are there to treat you, not be treatment aggressive, and are gentle. Advanced Dental is all of these. Thanks!

Wonderful, kind, detail oriented, and most importantly compassionate. I believe Dr. Studer and ALL…read morehis staff sincerely care about their patients. I will not go to another dentist, even if I'm traveling; will literally fly back. He puts my anxiety to rest, actually gets this redhead numb (it's a scientific fact we don't process anesthesia like most), and he's a great communicator! The very best there is!

Very clean, quick service, the staff really knows what they are talking about. They really bend…read moreover backwards for the customer. Way better than a big chain store.

Overall this office performed my biopsy well. Beyond that they have been so horrible I could not…read moregive them more than just one star. I would not recommend this business. They have shown contempt and disregard for me as a patient, customer and a person. I was referred to this office by my dentist who detected potential cancer concerns on my tongue. They sent me to this office and instructed me to take my medical insurance. Upon arriving at the West River office I was told they do not take medical insurance (even though a biopsy falls under a medical procedure). When I asked for clarification on why I was instructed to bring my insurance card to them, the receptionist sternly said "If you don't want to pay, you can leave." They choose to not work with medical insurance. For - what I gather - no other reason than laziness. I did pay in cash that day. That's what you do when the concern of cancer is lofted at you. 10 months later I received a phone call from Indiana University (IU). They did the lab work on my biopsy sample. But failed to send me a bill. IU blames West River for a minimal error in my address, and West River blames IU. West River did submit their work to my insurance company (a small outfit you may not have heard of - Blue Cross Blue Shield), but refused to recognize that IU was out of my network. West River did no due diligence to work with my insurance and send the lab work to somewhere in my network (they choose to ignore the many labs in the state of SD in favor of somewhere states away). They gave me not option or notice that they chose to use an out-of-network lab. To recap: They would not take health insurance (despite attempting to make a claim -- is that fraud?) They would not do due diligence to work within my insurance's network. They gave me no notification that they were contracting out this work and that I would have additional financial responsibilities. They gave IU my address incorrectly (according to IU) and I didn't receive bills or notice for over 10 months. They took my money (rudely and without compassion) and demonstrated no concern for the additional challenges they created for me. In fact they seemed inconvenienced that I would even bother to investigate these business practices. In as much as possible, do not give West River any of your business. I will update if West River decides to take any responsibility or actions to care for this customer.

Thank you very much to the team of the clinic! My wife even…read morecould not sleep the night before the visit, but coming here felt like she was in our favorite family, with our own people. The most challenging thing was to endure the painful injections of anesthetic first. All the staff: Cindy, Mary, Chuck, treated her with extraordinary, sincere and touching care and attention, trying not to hurt her. And Cindy also called us the next day to check on my wife`s well-being reminding of the home treatment. Thank you the whole team so much from the bottom of our heart again for your kindness and professionalism! You are the best!

I called asking that I speak to my provider. When that wasn't possible I asked if they would return…read moremy call. That was a month ago. Still no call...obviously my concerns aren't important.

Had scarring on my eye in my direct vision. The team was very helpful with process they made sure…read moreibwas well relaxes and prepped and ready to go they took good care of me when I came out of surgery with something to drink and eat. Made sure my pain was leveled put for the ride home. It was such an awesome smooth process. I'd choose them again if anything else needed to be done. ​​

Went for my first visit and was fine but I was to come back and made an appointment for Tuesday and…read more I got wrote in on Monday , if something so simple can get overlooked then I guess I need a more careful approach

Dr. Nelson and the rest of the staff are always helpful. They were able to get me in right away on…read morethe same day I called. Dr. Nelson took the time to listen to what my injury felt like, how it happened, etc. Felt great after the first adjustment but back to 100% after about 6 adjustments. 10/10!

I had a meeting with OD Steven Schaefer. It was my first time here, and the first time in a long…read moretime that I had anyone check on my eyes. Everyone in the office was very friendly, and it was a welcoming environment. I checked in and did the typical insurance exchange. Within a couple of minutes Dr Schaefer came out to get me. At first I thought I had the summer intern, as he is a young looking guy. I am at an age where I can fortunately choose Doctors that should outlast me, so that I don't have to adjust for someone new. Dr Schaefer may be young, but that comes with a huge benefit. Everyone in their life has met with a care provider somewhere that has decades under their belt, and they show it by asking a couple of questions, acting burdened, and rushing off to the next patient. Dr Schaefer was the complete opposite. He was patient, answered all of my questions, and was highly professional throughout. He definitely fits the requirements for a Doctor, and I will recommend him to anyone I can. This office is extremely lucky to have him! Thank you Sir!

I returned contacts, which were sent back to Bausch and Lomb. It took three months of waiting and…read morethey took 20% which was $92.40 off the refund for restocking. Bausch and Lomb said they would have paid me the whole amount if I sent them back directly. Poor customer service.

I can't say enough about the wonderful treatment I had from the top-notch staff at Thrive. After…read moremany days of driving and sight seeing, my upper back and neck left me unable to bend or turn without pain. I called, and Nic was kind enough to open a slot for me the following morning before I left town. The treatment was excellent. Nic is a thorough practitioner who listens to his patients and treats the root problem. After an hour of treatment, my neck and back were feeling better, and by the following day my pain was gone and movement was back. He even gave me a medicinal patch for my back in case the pain came back again which was very kind. Plus, on top of everything, the appointment was very affordable. Thanks to Nic, I was able to continue my travels across the country as a happy camper!

I've been going to Nic for about a year and it's helped me tremendously!!!! She is consistently…read moreprofessional and very knowledgeable. I never thought I'd say this, but my acupuncture appointments are really fun haha!! I go for sleep and hormone issues. When you go regularly it DEFINITELY makes a difference. I leave feeling so relaxed. I have seen Alan once and have gotten to know him some in passing and the experience was equally fantastic. They are both so compassionate and truly care deeply.

Overcharged would not replace a failed retainer I was allergic to the plastic a rude man DR. rice…read moreunprofessional on't waste your money or time here

Just switched care to Dr. Rice Area Dental. Every visit so far has been wonderful! All of the staff…read moreis very kind and caring and *definitely* make you feel well taken care of. From a simple routine checkup to not-so-fun treatment visit--Dr.Rice and his assistant were amazing! They did everything they could to make sure I was comfortable throughout the entire visit and I definitely appreciate it! Highly recommend Dr.Rice--10/10!