Diego was an outstanding associate with excellent customer service and impressive flower wrapping . He went out of his way to ensure my purchase was correct and completed. Thank you safeway for this associate making a difference . Healthy Warm Regards, Jessica H, RN read more

I've been shopping online with Safeway since the 90's's. But for the past 2 years or so, the web site is often unusable, currently for the past three days: the search bar often returns no results, or you get that incessantly spinning wheel (the "Circle of Doom"), even across multiple browsers (Chrome, Firefox, Edge). I give up. Hello, Sprout's Farmer's Market. read more

Safeway - The image displays a message indicating no search results for the keyword "bread." Below the message, there is a cartoon illustration of a person with red hair, glasses, and a gray shirt, holding a magnifying glass in one hand and a piece of paper in the other. The background is plain and the focus is on the message and illustration. - Grocery Near Me - Concord, California

I would not come to this safeway if I were you guys. I was wearing cultural clothing and going into safeway and this lady that works in Safeway comes to me and says you cannot park here. I mentioned it's not legal to say that especially when I am going into safeway. read more

This is my local Safeway. My local grocery store. But ever since they started construction across the street it's gotten so bad. The workers all park in the parking lot and take up multiple spaces with their terrible parking. The parking lot is full of trash. The construction workers meander around the lot and just hang out, but their car doors are open and it makes it harder to park. I will gladly go to the Safeway on Contra Costa. This has become the "bad" Safeway. Clearly they bring in business because the workers eat here for lunch, but when constructions being done and management doesn't care enough about their local patrons. The ones that will stay when the work across the street is done. Then clearly they don't want neighborhood business. read more

This review is for DARIAN in the FLORAL DEPT. I ordered a flower arrangement for a funeral, and Darian went above and beyond! She made a gorgeous arrangement with a black vase, and it was perfect! I want to say how much I appreciate the effort she made, and her customer service! I hope she gets recognized by her manager! read more

I'm not sure what is going on with this store, but lately, every time I shop here I bring home expired groceries from their shelves. It is terrible to pay these prices and find this at home. I try to be careful in the store, and have left things behind with a short date. Some still get by me . Also, their once friendly staff is no more and the store is messy. read more

Hands down the worst Safeway in concord. If it is on sale, they will be out. Hot food? Minimum and old.

Parking at this safeway is pretty bad. Customer service at the self check out area is non existent. The app always have glitches that overcharge my shopping card. read more

I usually roll through and pick up things my parents might enjoy on my way to visit them. The staff are ridiculously helpful and any establishment would be pleased to have them. The parking area and customers may be different. Really wide turns, fellas. And put your carts away. read more

Customer service isn't Safeways top priority! Being helped this morning purchasing one item at 6:15am the "courtesy" clerk was far from courteous. No good morning, no how ya doing, no have a good weekend...not a word! Safeway should put that little survey they ask you to fill out "before" and service is conducted, they might get a better perspective from the customer to answer the survey "after the service! read more

This review is regarding the I'll tempered security guard who tried to intimidate me while I was waiting in line during a computer reset around 1am. I was irritated about waiting 15 minutes to get checked out. I made a sarcastic comment about a customer who just walked out without paying for an item and the security guard walked all the way over to me and confronted me. He informed me that he's got 25 years security guard experience, and he works in Oakland and San Francisco. Then says he also fights people at the stores he works at. I believe that this guard was also armed, and did not have to escalate things into a potential confrontation. I'm not an inmate. I'm a customer. Safeway, you need to take into consideration your customer safety and experience. read more

Safeway or anyone from their corp office has not responded to me. This is very disturbing.

I'm writing this review because to avoid you from shopping at this Safeway store. There is a mean worker by the name of Sunney who works at Customer service booth who wears glasses.She never smiles and never greets us. She looks miserable and seems like she doesn't like her job. She should get fired and maybe she should consider a career change. Don't work retail if you aren't going to be nice to customers. read more

So I decided to give this Safeway another try sunney was still there at customer service and bad attitude again looked angry like I was bother her angry look on her face never seen a smile from her, maybe look into another job sunney your not friendly seems like you hate your job people do not shop here it's just horrendous read more

Safeway - Homeless outside Safeway - A person with long hair, wearing a hat and dark clothing, is pushing a shopping cart filled with various items, including a pink blanket or cloth, in an outdoor parking lot. There are cars parked behind them, a large tree with green foliage, and a clear sky in the background. The scene appears to be in a suburban or urban area during daylight. - Grocery Near Me - Concord, California

It's a usual, normal Safeway but check your eggs (and probably other merchandise). When I came in, the dozen eggs were sold out at about 10 dollars per carton, so I had to buy a large carton. Normally I'd check for a broken egg or two but I was in a rush. I finally open the carton to cook breakfast this morning and I have half a carton. More than likely, someone stole some of the eggs because the extra large cartons were priced at about 12-14 dollars. Of course I don't have my receipt anymore and I'm out about 5 dollars worth of eggs which is insane read more

Safeway - A carton containing twelve white eggs is positioned on a stovetop in a kitchen setting. The carton is open, revealing the eggs arranged in two rows. In the background, there are spice jars labeled cilantro and sea salt, along with a white basket holding additional containers. The surface around the stovetop is a dark, speckled countertop. - Grocery Near Me - Concord, California

The lady with red hair at self checkout would not help me with my one idem. I've been there a couple times before and they helped me right away. I guess they didn't teach her costumer service. read more

I use to go here all the time for groceries. Then I notice the prices going up on everything. Much higher than any other store. I don't go in there anymore. The prices are a real let down. read more

There seems to be a lot of homelessness outside. I was harassed a bit by someone when leaving the location. I found it to be bothersome. I usually come here quite often, I often get my produce and a few other things here, but found this to be an issue. They should amp up security. read more

I was at Safeway Grocery Store at Willow Pass Road and they had an Employee standing at the End of Self Checkout making sure you scan everything and Not Cheat. Now, Not only are you are doing their Job for Free, they make sure their Unpaid Employee (The Customer) is Not Stealing. What a Brilliant Idea! I wish to invite Their CEO to come to my house to clean my Toilet and I would stand there watching him and making sure he does not steal my Toilet Paper. read more

Personally, I consider eating organic food to be very important so don't usually focus my shopping at Safeway, but this location is close to my house, so I've ended up going here quite a bit. I've seen that they have tons of organic produce, and generally have organic options for the packaged items too. One of the main reasons I frequent this store is for their fresh sushi. Their deli makes sushi daily, and they'll even make something for you on the spot if they don't already have it out. I really appreciate that. read more

They cleanliness and organization of the store are top notch I always find it I'll go maintain a neatly rain for concerns but pleasant shopping experience to start out is intuitive making it effortless to find what I need . Safeway's load to program the liquid by accident savings and rewards I'll look forward to explore the latest deals and discounts we should save more money while purchasing high quality products. Simply restore that has earned my unwavering order it's impressive selection outstanding customer service dedication. I do enjoy shopping at Safeway on a daily basis read more

Safeway - The image shows a glass display case filled with a variety of decorated cakes and desserts, arranged on multiple shelves. The cakes feature different themes, colors, and designs, including character-themed cakes, layered cakes with frosting, and cakes with fruit and chocolate decorations. The display is set in a bakery or cafe environment, with a concrete floor visible beneath the case. - Grocery Near Me - Concord, California

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This Safeway is decent and has a good selection, but if there is a sale going on for wet cat food, be careful at any Safeway, because I am not always given the sale prices when wet cat food is on sale. If you try to do returns, you don't get all of your money back, you only get most of your money back. In addition, I think the security does their best, but I Think at nighttime, I think only one side of doors should be left unlocked to lesson the chance of theft. read more

This Safeway was just fine. I didn't particularly like the location of it or the size of its parking lot which to me was a bit smaller than the other Safeway stores in the area, making the parking lot slightly more full than others. But I never had a bad experience at this location. The goal of my visit was to get their cake slices which I saw on their weekly ad were on sale last week - because I was craving for some. And the products in this store were stocked up well, so I had plenty of cakes (of different flavors too) to choose from which I liked. I got a red velvet and a marble cake. And yes they satisfied my cake craving just fine. So no complaints from me about this Safeway store. Will definitely visit this store again if I happen to be in the area. read more

Safeway - Cake slices on sale. $1 apiece. - Two slices of cake are shown in clear plastic containers on a gray surface. The left container holds a slice of red velvet cake with cocoa powder on top, labeled 'red velvet.' The right container contains a slice of cake with white frosting, chocolate shavings, and a decorative chocolate piece. Each container has a yellow price sticker and a date label. - Grocery Near Me - Concord, California

We go to this Safeway a lot and usually the customer service is hit or miss. Mostly sales associates are great but today was different. The sales clerk was so hard focused on his conversation with a clerk that was bagging our groceries. The clerk bagging our groceries acknowledged us hence the 3 stars. I don't even know how much I spent on groceries because like I said his conversation was very important than the customer in front of him but yet acknowledge the customer behind us... although there was a lack in customer service, we found everything we needed. read more

We've tried the groceries delivery service 3 different times, each time something was wrong... we've gone to online ordering groceries and picking them up, a bit better, but not by much, seems there's always something not available, or the order is wrong, or some items retrieved are overly ripe, poorly packaged, etc. maybe time for a change... read more

Elijah went above and beyond when there was problems with my Instacart pick up order. Thanks again!

If I could do zero stars, I would I went to the deli. No one was in line I stood in front of the Deli Case to order a sandwich. The girl told me I'll be right with you in a minute walked off went to go do something in the back came back out how can I help you told I want to order a sandwich and she tells me you have to get in line but I looked at the line all of a sudden there was 12 people in line and when I walked up waiting for her there was no one in line. I told her there was no line when I came And the deli is over here over. There is like the sushi area and she goes. Yeah you have to wait in line 1st and I'm like you saw me here and she acknowledges that I was there before all of those people, but she still would not help me not to be racist, but she belongs in the back. She barely even spoke English also. read more

The safeway deli us never ready before 9 am I ask the woman in charge today January 23 2024 what time the chicken wings would be ready and she said 12 noon I said 12 noon and she reply o well maybe at 10;30 am as far as I know business are ready to do business as soon. As they open doors at 12 noon there is a big line sometimes in the deli department I think the should post the time when the deli is open on the add so people don't assume that this is a regular business like any other that when the open means is oooopen por business read more

Safeway - The receipt is from Safeway located in Concord, CA, with details including store address and phone number. It lists two meat items, specifically beef loin strips, and liquor items such as Woodbridge Merlot and Woodbridge BY. Discounts applied include member savings and store coupons, along with a grocery rewards discount. The total amount paid is shown, along with tax and balance details. The receipt is printed on thermal paper and is placed on a wooden surface. - Grocery Near Me - Concord, California

Came in on my lunch break, and got a breakfast burrito, and while waiting in a short line it still felt like it took forever. Then when the lady was making my burrito she grabbed all the ingredients that seemed not cooked, however I figured they'd warm it up in the oven. Well she did which was only 1 minute and the burrito was a little warm. So I took my burrito back to work and had to heat it up longer. When I went to eat the burrito it was bland, way to full of stuff and just wasn't good. I was so hungry I just scarfed it down. Furthermore, two years later I got so sick. My tummy hurt and I didn't eat anything else. My stomach hurt for hours! I wouldn't ever order food from this deli again. I am very surprised they do not up keep the deli department. My stomach still hurts so bad and bathroom is my best friend! Do not eat deli or foods at this Safeway in that department! Plus the lady making sandwich wasn't that friendly and she was serious the whole time. Please smile more often Safeway staff and please make sure you check food temps and Ti you leave stuff out. read more

This rating is for the customer service desk. The young man and woman are extremely rude and inconsiderate. They don't take you seriously if you report a problem and if you ask for help. They basically disregard you and talk down to you. It honestly feels like customer service is run by careless teenagers. We all know Safeway is more expensive than most grocery stores. I've always thought the reason why that is, was because the customer service would be better, like at least I would talk to someone who would care. But I was wrong. Customer service is full of sarcastic, mean, careless people, who act like they have such high authority. I wouldn't mind paying extra for some thoughtfulness, but you don't get that at all. You're better off shopping at FoodMaxx because at least their prices are cheaper. read more

Last week I ordered a cake for my daughters birthday & it came out so cute! I went in a week before her birthday party & placed the order. The lady who helped me was really helpful. We chose a white cake w/ buttercream frosting & fresh strawberries. I picked out an animal design that went along with her theme. The cake was so good! Everyone at the party loved it. It wasn't super sweet which is what I hate about birthday cake. It was just the right amount. We will definitely be ordering all of our future birthday cakes from here! read more

Safeway - Round cake w/animal design. White cake w/ buttercream frosting & fresh strawberries - A round white birthday cake with smooth, tiered frosting is displayed on a decorative white cake stand. The cake features a jungle-themed edible topper with illustrations of animals and foliage, and a large gold number 2 candle in the center. A gold glittery cake topper with the words 'Two Wild' is placed above the candle. The background includes a colorful jungle animal banner with illustrations of a lion, zebra, and giraffe, indicating a celebration for a second birthday. - Grocery Near Me - Concord, California

This is specific for the deli department. The cheese bread was burnt & I guess the price of half a sandwich went up & is $8.99 now. read more

Safeway - A sandwich with a toasted bun topped with nuts, containing visible lettuce and other fillings, served on brown paper. The bun appears crispy and golden-brown, with fresh green lettuce peeking out from the sides. The sandwich is presented on crumpled brown paper, suggesting a casual or takeout setting. - Grocery Near Me - Concord, California

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After 6 years in Philadelphia I was really looking forward to getting back to California for the produce. First place I go is Safeway and I was REALLY disappointed. Aside from being so expensive, the produce looks like it fell off the truck and had to be picked up off the freeway. And the salad I grabbed from the ready-to-eat section had a fly in it. Did I just go there on a bad day? read more

These stores get dirtier and more expensive with every visit. I'd suggest shopping elsewhere. The empty shelves can't hide how much dirt and grime there is everywhere. Stockers must be slacking. Bare minimum grocery store. Gross. read more

I'm going to call the police every time I shop there so there could be an official police report every time I get followed while door dashing. A police report in which the employees will be named as they will be asked to identify themselves by the police so not wearing a name tag on purpose to avoid accountability. The name, picture, and police report will be sent to to corporate. I made my decision. Also, I'll also be suing which means you'll be subpoena and under law have to turnover any evidence untampered such as video surveillance (which should have your employees hounding me while door dashing). I want you to understand that you being an employee doesn't take away my right to self defense as a customer. I don't care if you work there. If you make feel unsafe. I'm going to do everything that I threatened to do and some! read more

They will sell you moldy garlic. Do not buy garlic from Safeway. Do not buy garlic from Safeway. read more

Safeway - Moldy garlic. - Multiple garlic bulbs with visible mold growth and peeling, papery skins are placed on a wooden surface. The bulbs appear spoiled, with some dark spots and mold patches, suggesting they are no longer fresh or suitable for consumption. - Grocery Near Me - Concord, California

Jose help me today at the deli counter with my order. He was very helpful, giving me some input on what his favorite to work. Big thanks to Jose for his help! This Safeway always has really long lines, in both self check out and regular staffed check outs. Doesn't matter what time i shop. Because I've waited in these lines so many times, I just cannot give them five stars. read more

This was the best Safeway at one point, then they hires the worst employees. Today I went to buy bacon, I selected some decent not to fatty but not to meaty. I tried to not be that "guy" the lady butcher grabbed what I wanted. When I asked for a little bit less she did the switcharoo and gave me super fatty almost NO MEAT WHAT SO EVER. I COULD deal with some light meat, but NO MEAT. Today they lost a 10 year customer- Ralfs NEVER did this to me. Just saying. read more

I'm very disappointed with the Butcher Shop. For the past several years, I've purchased my filets here. I have always gotten a thick cut from the butcher. The past several times I have wanted filets, the young man in the butcher shop told me that filets were not available from the butcher, only pre-packaged. The pre-packaged filets are very thin, not at all what I want. I guess it's back to Whole Foods for my meat purchases. It makes me sad. read more

I find myself coming here less and less, but after today it will be a looong time if ever, that I come back. Half of the employees were not wearing their masks properly this morning, either just around the mouth or over the chin. That does not help, you minus well not wear one. How are customers ever going to wear it properly if the employees don't wear it properly. As a person who is at high risk, I'll go where the employees follow the rules and don't put me at risk of dying. read more