They've updated most of their stores with a larger international section. This particular location has a larger Sainsbury section and Caribbean section. Appreciated. Why I love safeway- Italian sub, that tapenade- divine. However it's been rather a hit and miss over the years as I'd have to supervise the making of the sandwich. read more

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I came in at 0800 to buy a sandwich. The deli lady tried ti give me a day old bun, the cheddar cheese was dried out, the tomatoes old, almost mushy. I actually had to ask her to get me a fresh bun, new cheese and I just didn't put tomatoe on it. The server looked annoyed at me for pointing these out! read more

This is a nice place to do your groceries. There you can find several kind of products, including fresh fruits and veggies. The cashiers are friendly and helpful but I prefer to go to self check out, it's easier. I hope you like guys. read more

This is the Safeway I prefer to do my shopping though it isn't the closest to me. It's quite clean and is pretty big as well. Also a large parking lot. Since covid started I've been coming here to do some of my shopping. Early morning is not too busy and usually with the exception of the meats sometimes, it's pretty well stocked..... read more

Good store, workers nice especially cashier are good at their job, management is very nice

This is, for me, one of the best "Safeways" out there, as for one, it is never too crowded, and the sale items are always out in easy to find places, like right in the front isles, so you don't have to go on a treasure hunt to find something. The location is nice, on the corner of Willingdon and Hastings, and the parking is abundant, they even have underground parking, which I have only seen when I access the liquor store in the back! This location is grand in size, and they seem to carry a more lush selection of produce, either that or someone just knows how to set this up prettier than other places. The place is maintained well, never messy, the isles are wide, and everything is nicely placed. The staff here are pretty good, and like all Safeway's, they offer to carry your bags to your car. You can have a Starbucks, they also have a nice area to sit in to eat from the deli, or a soup. They even have tables outside, which is a nice touch. It's a great alternative big box supermarket if you do not like crowds of people! read more

Safeway - Grocery Near Me - Burnaby, British Columbia

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One of the larger Safeway locations, with plenty of parking. The inside is quite spacious even by Safeway standards. I really like the high ceilings as it gives a much more airy feel. Of course, everyone knows you don't go to Safeway to save money. You're throwing money away to feel good. Something about supporting the multinationals. Oh wait, did I get that wrong? To be honest, if you're in this area, Superstore is a much better deal. read more

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Safeway has really pulled up their socks, in terms of prices and being more competitive that way. They used to be the pricey store on the block, now not so much. One big reason I shop here more often than before. Things I love: -Large parking without surveillance, or nasty 'no walk-off' signs. -Open til midnight, later than Superstore -Starbucks inside -Hot food counter with paninis, hot take out food, and great deli selection. -The best selection of flowers, plants and gift items anywhere. You can always get an awesome card & bouquet here, at 11:30 at night. -6 self-checkout kiosks, making it fast to pay and go. Things I don't love: -Long lineups for the hot food counter. That $4.99 lunch special brings people in droves. Avoid during the lunch hour, not worth the long waits. -The customer service counter being 'closed' meaning your bottle returns make you wait in line with shoppers with loads of groceries, for $1 return. This is a larger, more organized and newer Safeway, with tons of restaurants, shops along Hastings and liquor store right below. Cannot beat this excellent location central North Burnaby. They've gotten more gluten-free products, fresh, not frozen the past year. I'm buying more here than at Superstore which has surprised me. Nice 'hood with very few sketchy people, lots of parking, I've loved this Safeway for years. read more

I've been able to find almost everything I usually look for. Promotions are occasional and I feel lucky whenever what I need is amongst their good buys. read more

Deli Staff aren't so friendly :( Starbucks is inside for convenience It's there for convenience (and for those who are cashing in Air Miles) I can find better prices then this place... read more

Came to this store as its close to my in laws and they want to pick up items for Air Miles Bonus. Most times, we ask the stock person if there are more elsewhere and its always no and most often find the items on sale sitting on carts right by the Customer Service Counter and not on the shelves. read more

This is the best Safeway in the area, SOLELY because whoever cuts the fruit for the to-go containers is a fruit picking genius. They are truly gifted in knowing which watermelons will be the best of the best. I used to live in Burnaby Heights, have recently moved, but I still drive back to buy the watermelon when they aren't in season. I hope this person never quits. read more

The layout of the store is very good. Good pricing on some items time to time. But what I don't like is the quality of the plastic bags that they recently started using. The new bags are very very thin. So thin you can see right through them. The moment I pick my bags up they are already beginning to tear despite double bagging them. Also I have gotten glares from the workers recently. Yes I understand that you just restocked the shelves and made them look nice and pretty but I really want to purchase that thin crust pizza... read more

One of the best grocery stores within the area. Except for the one down the street.. COUGH COUGH. But this store has been here for years. I have seen this store change from it's old grey and regular tile floors, to this new fabulous renovated underground parking store. I love the new building and the new layout of the store with more parking space! I come here a lot due to air miles, one of the best point system programs ever. I enjoy it a lot. Happy that their service is still up to par and that MOST of their groceries are fresh. I enjoy it a lot. A decent 3/5 means you are A-Okay!! :D read more

As I seem to never find what I am looking for in a new grocery store, this one is definately a step above with someone seemingly always in site in which to ask. Yesterday we popped in and sought soy products, their small selection are on the asle end near the produce. read more

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Safeway has worst customer service anywhere! I'm pretty easy going and avoid conflict but I'd had enough of unpleasant experiences in Safeway stores. I finally made a complaint to manager about a cashier. I was so appalled by a cashiers attitude to the ladies in front of me and to myself that I just had to give feedback to the manager. The manager defended employee, disregarded what I was saying to him and in the end I felt that the manager completely invalidated my feedback. No apology. Just shows from top down to bottom quite a few Safeway employees generally seem disinterested, apathetic and unhelpful to the people who are shopping at the stores. read more

This morning I am grateful to the kindness of strangers. At 11:45 Jan 30, 2015, my Seattle to Bellingham flight was cancelled - With no flights, shuttles or buses available at the late hour, I was stuck with no way home. After a week away from home, away from my family and utterly fatigued from a very long day, I thought I was doomed to spend the night in the Sea Tac Airport sleeping where ever I could find space. A woman who was also stuck in SeaTac from the same flight, offered me a lift to Bellingham Airport, as her husband was driving the two hours from Bellingham to get her. Thanks to Doris who works at the Safeway at Hasting and Willingdon, and her husband Jim, I was able to wake up this morning in my own bed, at home, with my family. I am eternally grateful. xo read more

The customer service is going downhill, especially in the deli. I waited for 5 minutes and no one came to greet me. So I shopped around and came back to the deli, waited another 5 minutes and a staff member finally approached me. She poorly made me a sandwich and walked away. I walked along the deli counter and saw the hot food. I waited around while 2 staff members had their backs to me.. A few minutes go by and my baby started to fuss so I leave. I could have called them but I wanted to wait and see I'd anyone would greet me. Terrible service! I probably won't come back to the deli for a sandwich, I'll walk up to Subway. read more

Location, location, location. Convenience draws me and in a pinch I'm inside, and in a sleepwalker's trance I stumble around familiar with the layout of each and every Safeway, even if I've never been here before. Is that a real selling point though? Is that sufficient enough for me to judge this big box store any better than any big box store; simply being able to find something? Says nothing about the freshness, quality or inherent value of the product or the store that stocks it. Meh. Safeway. I can experience better. ______________________________ *Review 419 / 365 personal challenge read more

I've been going to this place for years now. Safeway is typically more expensive that Superstore or Walmart, so the lines are shorter and you can get in-and-out faster. However, after 10+ years of going to this location, I've decided today is the day I'm no longer shopping at Safeway. The reason? Tonight, my wife bought a pack of "fresh" noodles in the refrigerated section to prep for dinner. She opened the package this evening to find that the clump of noodles were covered in mold. At first, I thought perhaps the packaging was compromised, but nope, the expiry date was weeks ago. How does a moldy pack of expired noodles stay on their shelves in the refrigerated section for more than a week makes little sense to me. I wonder what other expired foods they leave on their shelves (meat, dairy?) and sell at full price. Their supply chain manager should find another job. Thanks Safeway for selling long-expired food to your customers. We will not be returning. read more

Such a dishonest business that wouldn't honor their own words. I suggest to stay away from a business that does not keep their words. Here is the story. This week, Safeway flyers has an awesome deal of pampers diapers for 9.99. I myself live in Coq area and don't have a Safeway around, so I went to Walmart to see if they will price match. They did. I told some other frds about this deal. Some went to Superstore and Save-On. These stores all matched Safeway's price. Now what about Safeway? The funny thing is, my frd who lives close to this store came here in the morning, and surprise surprise, they say it was an error on the flyer, they know about it internally, so sorry cnt buy at that price. However, in the whole store, there is no sign no nothing saying about the error. My wife checked in her fb mommy groups and a lot of mothers today said even when other stores like Walmart, Superstore and Save-On, knew about the flyer error of Safeway, and still keep their promise to price match! The only store that refused to sell at the price is, you guessed it, SAFEWAY! I cannot believe I am saying this. But apparently, Walmart, Superstore, and Save-On (which I don't have a high opinion on), actually has some integrity, unlike Safeway. If you would not do business with someone who has no integrity, why would you give money to a business with no integrity? read more

More expensive than Save-On-Foods and Price Smart and you are not getting anything more for that money!

Omg they went back to normal. Great prices now and quality food. I work in an industry that's see's many different people and I'm recommending Safeway to all. Good job guys and great prices now! You've just got many new customers! read more

5 stars for the sandwiches made at the deli . Love all the options from the veggies and spreads . Fresh variety of breads the pick from. Made in front of you as you order to your like . Turkey bacon guacamole is great. read more

i live about two miles from safeway in burnaby b . c . . i am on canada pension . only , i travel by bus to this fabulous store . spend about 45 min. to one hour shopping . i like / love this safeway . spend enough money to purchase enough provisions to last one month . i take a taxi back home . the staff at this safeway are very friendly , helpful and courteous to me . i truly appreciate this store been there for me and all other shoppers i always find the items that i wish to purchase . the weekly flyer is a great help . so many items on sale . great for pensioners and those people with low income . job well done safeway burnaby b . c . signed william reid read more

I am a frequent Safeway customer, usually at the Main St location. I was walking along Hastings and had to stop to use the restroom. Disgusting! The toilet would not flush and there was urine/paper, fecal matter all over the bowl and some on the floor. I walked out to the parking lot and there is garbage and containers all over their property. Who does the cleaning and maintanence at this store? Does the manager not see this when they walk into the store? This is at 8:30am on a Monday morning! read more

I went in here today only because I happened to be in the area. Typical Safeway with their high-prices. Should be called Scamway. I found this location to be more expensive than a few others I've visited - the essentials like milk and eggs! Give me a break already. I notice Scamway tends to jack up the prices on name brands and their store brand is less. I don't care for the quality of storebrand foods - so called "Compliments". I've also noticed some food fraud - my perception of this definition is when you buy a product and it's okay. Continue buying and then the quality is noticeably different - poor. I have to wonder about that. Do they bring in a new item in its best form, then sucker you in and over time "food fraud" it. If they don't know about it, they should really pay attention to the quality. I think who ever they are buying their foods from are giving them the shaft from time to time. I noticed it with one brand name bread - initial purchases it was good. Prices went up and the bread turned to shit. Stopped buying it. Overall I can't stand Scamway. Everytime I go into a Scamway, I cringe at the sickening pricing. So I don't buy much from here. Simple staples and things on sale. That's it. I never buy large quantities of food from Scamway. read more

Hi thank you so much for the great costumer service. Always greeted with a smile and when I was having problems with my returns, you were very friendly and helpful. read more

In my opinion the fruits, veggies, meat and fish are far superior at the small shops a few blocks away. More than once I have gotten home to find I spoiled merchandise. In one instance a frozen Turkey was clearly bad when we defrosted it and it must have been bad when they put it in the freezer case - ruined a Thanksgiving. Safeway has only ever had two things going for it, customer service and long hours. Service at Safeway has been declining for some time now as they cut costs to try to compete with places like Walmart and Costco. Sometimes it is not a staff person's fault - they are trying - but other times I have found rudeness, inattentiveness etc. to be the norm. So now this Safeway only has long hours. read more