For the second time in a row, there weren't enough checkers open and I waited in a long line and then a new checker opens and allows people behind me to run to the new checker's aisle to be served right away. Almost every other market tells the person next in line to come to the new line since they've been waiting the longest. Customer service is still important and this experience encourages me to go to others in the area. read more

A Safeway employee's mask was around his neck - not covering his face at all. I called ten minutes after leaving the store and spoke to Kathryn, the store manager. She told me it's tough to wear a mask, uncomfortable and hard to breathe for the employees so she understands why they take the masks off. If anyone else encounters this at Safeway or another business, it takes thirty seconds to report a COVID safety hazard to San Mateo county business compliance referral task force. There are several full time employees on this task force dedicated to investigating the complaints. read more

1 checkers really....the line was so long. I ask if another checker could come to help and the lady ignored me. I asked a second time and she grunted at me. I had to use self check out and used 7 bags. You can imagine how long that took. The lady I charge of the self check out was so upset and had the worst attitude.( mind you same lady who would not call for back up) I don't understand she was slamming my items around and so unpleasant. This woman has worked for Safeway for years. Time to clean house people! What ever happened to just have a nice day. Forget asking for help bagging or even would you like help to your car. read more

Buyer beware - this safeway location is now selling bad beef coated with food coloring. I bought 3lbs of 93% fat free ground beef (which was bright red on the outside) on Monday evening and when I opened the package once I got home, I noticed a slight bad smell, then when I broke into the meat it had a really foul smell and was very brown. So, be VERY careful when buying ground beef from Safeway! I had the same experience at the San Mateo El Camino location and got sick after trying it. read more

Safeway - Roasted chicken - Grocery Near Me - Belmont, California

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Who leaves a yelp review for Safeway? I can't believe I'm doing this, but they were just working so hard. Anyway, I had a nice chat with the checkout person (Kyle?) who actually seemed happy even though he was due for a break. The manager Sheila gave my toddler a balloon even though it was busy and her co-workers were asking her stuff about scheduling, and earlier I had noticed her running around helping other people. The asian lady giving us watermelon samples was cool. To top it off Matthew(?) collecting shopping carts stopped to take away our cart even as he was busy hustling. I mean our baby is really cute but the service here could not be explained by that alone. I'm used to waiting in lines and would have expected the staff to be tired overworked grumps after the Sunday pre-dinner rush. I mean I would be. Thanks for the balloon and making life a little easier! read more

I've visited this store a few times and have yet to have a poor experience. The staff is friendly and the shelves and aisles always look clean and well stocked. I usually go early in the morning or late at night when fewer people are shopping. You can find some great deals through the app and the just for u program for extra savings. read more

I don't have a ton of mortal enemies, but if I did a headcount I'd say about 50% of my sh*t-list consists of various chain grocery stores. Even though I'm super new to the area, Safeway has already bought itself a one-way ticket to I-hate-you town. Maybe I'm just naturally hangry, but there's something about being around food that really makes me go all Primal Rage in places like this. First of all, it's expensive as sh*t. Like, I came here and left, then went to Whole Foods to save some money on the same stuff that was in better condition. In what world do we live in that I can get groceries cheaper at a Walgreens than at an actual grocery store? Welcome to CrazyTown. Second, what's up with the perpetual lines at every register? You can't even get into the actual aisles because the lines run so long and so slow, blocking everything. And it's always a thing. Go at 9am, go at 1:30pm, go at 4 in the morning -- there will always be an outrageous line situation happening on all fronts here. Third, that Safeway club card is a bunch of BS and they rule with an iron fist over giving you those discounts without your actual card on you. It's creepy how much they care about getting your consumer info over giving you any kind of customer service. Fourth, I came here late one night to get coffee. I walk over to the coffee aisle and a store employee looks me dead in the eye, grabs one of those nylon versions of a velvet rope, and closes the aisle in my face- literally was about 1 foot and a half away from him making full eye contact. I swear to god he had a smirk on his face when he did it. There I stood, 6-feet away from what I wanted, unable to get it because he was going to take his sweet ass time mopping and smirking in my direction. He could have waited 10-seconds and let me grab my stupid bag of beans, but instead he chose to be kind of a real jag about it. Safeway, you're dead to me. read more

Cost/taste comparison of Safeway's "Molten Chocolate Chip Cookies" vs. Trader Joe's "Journey to the Center of the Cookie" Go ahead and stop right there if you're one of those people who only shops at local farmers markets... OK, here's my two cents about the competing products: Round 1: At $4.99, Safeway's Molten Chocolate Chip Cookies are exactly the same size as the $2.99 Journey to the Center of the Cookie Winner = Trader Joe's Round 2: Per instructions on the back of the box, cooked two Molten Chocolate Chip Cookies for 12 minutes at 400 degrees. The outside was kinda hard and not nearly as soft and gooey as the Journey to the Center of the Cookie. Winner = Trader Joe's Round 3: The parking lot at TJ's, no matter which location we're talking about, scares me. Whether customers are driving in said parking lot or trying to make it on foot, it's scary. Winner = Safeway For this particular product Trader Joe's takes the prize. Based on sheer value and consistency, their cookie is superior. However, Safeway is A-OK when it comes to an overall shopping experience. Am sad to hear that they've been purchased by Albertson's, and I hope that the stores remain relatively unchanged. Except for the frozen cookies, go ahead and take note, guys. read more

Pros: Open 24 hours Good liquor selection $0.83 or a 2-liter Diet Ditto Wells Fargo ATM Red Box movie rentals Lottery scratcher tickets vending machine Starbucks kiosk The man behind the meat counter is very nice, but there are no meats at Safeway that I would buy One time a produce worker sliced open a watermelon for me to taste. Cons: They'll hire ANYONE. Some of the clerks/workers are extremely pleasant, but some are just annoying. There was this one tweeker bagger girl who would ask you about each item you bought and hold them up for everyone to see. I was ready to shove the giant rawhide dogbone she couldn't get over right up her rear. Also, there is a guy who kinda scares me with his loud and direct "MAY I HELP YOU FIND AN ITEM?" thing. I have been verbally abused and threatened by every race, age group, and zodiac sign in this parking lot. Something about this lot makes people turn into homocidal maniacs. It's not safe. IT'S NOT SAFE. Park by Peet's Coffee. People in the Deli do not speak the English. When I asked for no mayo, she just stared at me like I was asking for a baby's placenta to be deep fried and served with fritters. Fine, I'll take the mayo. God. No space in the aisles to browse. If you don't know exactly what you want and exactly where it is, forget it. You will be mowed over by a family of four. The extra desplay boxes in the aisles do not help! They are always restocking when I try to go during the "off time," which I guess is any time that's not 3-8pm. Boxes everywhere, small forlifts beeping away my will to live, only ONE checker (or sometimes none, late at night, and you have to track one down). Forget running in on your way to work to grab a few things--it'll take forever. Summary: It'll do in a pinch, but don't expect anything spectacular. Avoid the parking lot. read more

Parking is a BITCH! But I guess everyone and their mother was shopping for last minute Superbowl items. I parked after circling 5 times, waited for this dumb bitch who saw me waiting, and didn't even have the courtesy to tell me she was gonna sit in her car and do nothing, and circled again to find another spot. And she still hadn't left yet. Typical Safeway in the burbs. It's fancier looking, but prices are the same. Lines were long, but the wait wasn't so bad. I saw a man with Drumsticks (ice cream kind). I think they were on sale, but I was up next so I didn't have time to run down to pick some up.. Mmm drumsticks... D: It shouldn't take 30 minutes to pick up 4 packs of cookies. 3 stars.. and it kinda parallels the 3 quarters of boredom. I'll paraphrase someone by saying.. "The Pats were playing like Hoovers" (sucking!) and the Giants were doing pretty well. It was cool. Yay for Eli Manning. Boo for Tom Brady.. :( It doesn't mean I don't think Tom is still HOT STUFF though. read more

Seriously at 7am on a Monday morning the shelves were empty and people were blocking the isles with products they needed to re-stock. I couldn't get to the yogurt, the frozen dinners were room temperature and the produce was boxed up and in the way of what was left. I just wanted some grapes and bananas... but noooooo they hadn't left the cardboard they were shipped in. Not a pleasant cashier this morning, but the girl making the Starbucks was super nice. It made me think why I went here this morning when Nob Hill is cleaner, fully stocked and actually cheaper on some of the items I picked up. read more

Often, towards the middle of the work day, I find myself yearning for a meal in between breakfast and dinner. Dinfast, I call it. Sometimes I come here when I have 20 minutes to waste standing in line for an ordinary $4.99 sandwich. According to my receipt, one of them is eventually supposed to be free. I'll let you know when that happens. I discovered a fun game to play here. Order a sandwich, a California Dreamin' for example, and say, "California Dreamin', no tomatoes please." Then stand there quietly and wait for the person to put tomatoes on it. When they do, (and they always do) politely repeat, "No tomatoes please," and then stand there feeling like an asshole for being so pushy. Don't forget to pretend the customers behind you in line don't hate your pissy guts. Oh, and then when you pay for the $4.99 sandwich with a $5 bill, stand there like an idiot trying to decide if you're supposed to wait for the penny change. I wait, but only because every one already hates my pissy guts. Subtract one star because they always have someone right outside the entrance collecting money for some dubious charity that I think might be a scam. They always seem to know I have that penny, but I lie anyway. Add one star because I once ran into someone I knew in the parking lot and talked to him for a minute. read more

If you are lacking watching action in your life, go here after 11 PM, there is always some excitement...fight, theft, drunk people etc...

Well stocked, fresh and organized. My cashier today was awesome, he (Kirk) noticed my club card didn't go through and refunded my money. read more

This review is for my check-out experience. Nice individual humans - that's not the issue. It's the corporate-forced garbage they throw at you I'm so steamed about. Listen up, Safeway... (and I kinda doubt you do)... When a working mother is rushed off her feet and tired, getting the groceries through check-out, handling kids, fumbling around for her Safeway card (cause you make us do that), and her credit card, the LAST DAMN THING IN THE WORLD I want to hear while I'm about to give you money is... "Would you like to make a donation to.." followed by "And would you like to enter.." followed by more "Would you like to make a donation to" at the digital register itself. You have GOT to be joking. Enough! There were no damn baskets, no damn parking spaces and the store was full of customers tumbling over each other. You want me to take MORE of my time to listen to YOUR schemes and charities? I love charity. I don't want you pushing YOURS on me when I'm exhausted. Get some PERSPECTIVE please. Since when did you put yourself in the role of Church? I don't give a damn what charity you picked. The mere suggestion that I'm any less charitable a person by saying "No" (and HAVING to SAY no at all) is totally offensive to this busy, charitable, progressive mom. Keep your corporate preferences to yourself. Get over yourselves, Safeway. Just give me my food, let me pay for it and go home. I do not want you in my personal business. read more

Damm you Safeway in Belmont! I waited 20 minutes to check out cause you only got one checker in the whole store at night, stop Walmartin'... read more

Safeway - F'ck you safeway, f'ck you - Grocery Near Me - Belmont, California

Finally I've to leave a review for this store. I've been disappointed many times by the costumer service, selection and quality in the past 13 years in this particular safeway. Today I realized at the check out I left my valet at home but did have my check book... Immediately I let the cashier know that I've my check book but no ID with me... He said not a problem we just have to verify with a manager and call it in... After having all the other customers wait behind me in lane and having been handed over to the costumer service, after the manager was told before hand that I've no ID with me , I was asked for my ID again... Bottom line is that no one really knows what the procedure is in such a situation.... What a waste of time... This will have been my last visit to this particular location, despite the convenience of its location for me. :/ read more

WTF would I write about Safeway? No reason just to tell everyone about Mel. I figured most supermarkets and grocery places are the same. If you were to purchase alcohol or tabacco or whatever that ANY form of identification would suffice. My fiance got chastised by Mel, stating that he (Safeway) is not allowed to check out alcohol to anyone with an out-of-state driver's license (finance is freakin 31!), and protocol dictates that he must ask for the store manager to approve. However, Mel decided to ALLOW us this time to purchase the beer, and that it would do us better if we were to go ahead and get a Cali license. No offense to Mel, but my ass just got here two days ago before the incident. I don't care if it's a passport, a state ID, or driver's license from freakin Idaho, it's still valid. Demanded the store manager to validate it all and Mel kept on telling us we were making a big deal out of nothing.... Customer service call the next day dictated that there is no rule about out of state IDs needing verification from managers to purchase beer...hmmm.... Since we are out of beer, guess we'll go visit Mel again. read more

Likely this is not the best place to publish this but after receiving an extraordinarily patronizing nonresponse to an email I sent to Safeway Corporate I feel the need to share this event. On Wednesday February 18th as I pulled into the parking lot of the Safeway on 1100 El Camino Real in Belmont, I saw two individuals struggling just outside the doors of the grocery. One was clearly a Safeway employee and was struggling with an individual who appeared to have taken some items from the store. The individual who appeared to have taken something from the store escaped and began walking toward Ralston Ave. Being a good citizen (and a retired police officer) I immediately called the Belmont Police who dispatched Officers to the Safeway and to intercept the individual. I provided my name and information to the police however; the Safeway employee who I had seen earlier struggling with the individual appeared very unhappy that I had called police and despite the police attempting to introduce us dismissed me. I was not looking for a reward but a simple thank you, that may have been to much to ask (as I may hear from some of you) but it would have been what I would have wanted. read more

-1 star right off the bat for having a tiny ass parking. No parking and people were driving around hunting for spots making it a little crazy. Especially as it's pouring down rain. The layout in this Safeway is not as good as others, though the store itself is much newer than other Safeways in the area. I had great customer service so no complaints there. Prices are the same as other Safeways, so yay. I'd rather come here than the one up the road a piece. read more

They sell me potato chips so I loves them. Blockbuster machines and Starbucks on site. read more

I hate this Safeway. The lines are always ridiculous and there's never enough staff. Literally asked someone if the could point me in the direction of something and he shrugged and said I wouldn't know. REALLYY? I give two stars because I feel like understaffing isn't everyone's fault... Maybe management ...maybe the corporation, but it's upsetting for the customer and frustrating for the staff. Avoid this location at all costs. Unfortunately for me it's walking distance and the only thing open 24/7 around me. Arghh. Hopefully it gets better. read more

What's happened to this Safeway? Pharmacy is still good, but the service has become poor in the grocery and customer service area. Not checking to make sure the coupons I give them are scanned properly. Double scanning some items I purchase. Not being helpful in checking to see if additional items are in the back when the shelf is empty. They run out of sale items a lot too. If you go late at night, expect a long wait at the checkout. Better to go early in the am. It used to be my favorite place to shop and I used to come every week. Now, I only come when I have to adn I always have to scrutinize my receipt to make sure it's correct. read more

This review is for the bakery only. First off, the white cake with fresh strawberries and whipped cream is the best. cake. ever. It's a huge hit at every birthday party and our guests can't get enough. You can get a similar cake from Sheng Kee for a lot more, but Safeway puts way more strawberries between the cake layers than SK. And it's THIS particular Safeway. We once hosted a birthday party in Sunnyvale and ordered the same cake from a different Safeway closer to our event and it was NOT the same. We ordered two full-sized sheet cakes from here for our daughter's Red Egg and Ginger party. People couldn't believe that the cake was from humble Safeway :) The bakery ladies were open to custom designs on the cake "as long as it's not too complicated" and asked me to bring in sketches of my ideas. One cake was white with flowers along the border and the Chinese "Double Happiness" character in red in the center. The other was a red, yellow, and pink dragon on a red air-brushed background. I prefer whipped cream on my cakes, but the dragon was heavy, so we used buttercream for that cake. Highly highly recommend this Safeway bakery! read more

Safeway - Bakery. Custom full sheet cake for Red Egg and Ginger Party. Same dragon as their dragon cupcake cake. - Grocery Near Me - Belmont, California

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Am I lame to write a review about a large grocery store chain? it's been on my mind for a while but after tonight I thought why the fuck not. First of all it's a large grocery store chain whatever anybody says on here they can care less about...you know how it is the "man" is making the money while us moderate folks stare at how much we can save with our safeway club memberships. I'm a night owl/early morning bug...the only convenient thing about safeway is that the majority of them are open 24/7 like 24hr fitness. Here's where things get funny and a slap in the face...It may be late at night but people are up, who the fuck opens ONE REGISTER WHEN THERES 20 PEOPLE IN LINE? AND WHO THE FUCK CLOSES THE SELF CHECK OUT LANES AT LIKE 9PM? Other than that safeway is safeway..I think I might just shell out the extra bucks by going to whole foods. I've had better customer experiences at whole foods vs safeway. In reality I hope safeway goes out of business as well as lucky's..these large grocery store chains have lost their touch. The only one in the game that's running the board is whole foods or trader joes. In essenace DO NOT GO TO THIS SAFEWAY. read more

I've been trying to buy a specific box of matzo in the kosher section for several weeks. The problem was that, although they had ~20 boxes, all of them had expired a few months ago (yeah, I checked every one of them). That alone is a little concerning, since matzo usually has an expiration date 3 years later, so these boxes have been around for a long time. [I know this, since I just bought some from Nob Hill and they expire in 2017.] At one point I finally gave one of them to a cashier and told her all of the boxes were expired. She clearly didn't care when I told her and that was proven by the presence of all of the expired boxes still there a couple weeks later. Another time I happen to come across the store manager and told him about this. I showed him the item, and he thanked me then promptly pulled every box from the shelf and carried them to the back of the store. He said with it being empty, it will finally get ordered and replaced. Yay! I checked back a couple weeks later, and the stock was full again. Yay?? Nay!! Every box was expired, with the exact same expiration date as the ones that the manager removed. I can only assume that someone took it from the back and restocked the shelf with the expired boxes. That's so damn ridiculous! Sadly this makes we wonder how many other items throughout the store they keep restocking with expired items. Guess I'll keep going back to Nob Hill... read more

Rating this place 4 stars because they let me get away with late night shenanigans. A vegan friend of mine was looking for dinner since our group decided on Toto's Pizza. There was nobody in the bakery so I just walked behind the register and pretended that I worked there Not many vegan options so we settled on Pumpkin Spice Oreos *shrug* could be worse read more

Farshideh at the floral counter was SO nice and rewrapped the flowers I bought so that they'd have a handmade touch. The receiver won't know I just popped into Safeway and bought these. Now I don't have to struggle ripping off the price either. Awesome service here! read more

Safeway - Farshideh at the floral counter was SO nice and rewrapped the flowers I bought. - Grocery Near Me - Belmont, California

If you want 5 STAR service, shop at this Safeway. They provide you a full deli and it does get packed here during lunch hours and pre-dinner, however, the service here is impeccable. They even offer a full sushi and you can make a special request when the sushi master is available. This is a bit small compare to some of the other Safeway, but their customer service here is just outstanding. They even have a cute corner Starbucks coffee inside and the ladies here are just lovely to chat with. I highly suggest you pay visit to this Safeway and you will experience that you have walked in to 5 stars grocery market with dedicated employees to help you with all your needs!! read more

Great beer selection which earns the 4 stars alone (plus constant sales Goose Island variety pack for $14? OK) The lines are always PACKED and seem understaffed. I tend to hit the self checkout (unless we're buying alcohol or I have a ton of stuff). The lady overseeing the lines is a riot. I mean, it's Safeway. So, ya know. read more

This store is closest to my work, so I am a regular here in the mornings- unfortunately. I would love to give them five stars, but the cashiers are very rude. Many times I have seen them sneer and comment on the customers shopping. If you go here, watch out for the cashiers. read more

This store is good because; 1.) Its Safeway 2.) Deals are around 3.) The parking is usually very good, and the clientele is laid back older group so the environment is good. I recommend this store to people on a budget, looking for deals, and enjoy being in a quit environment read more

Customer service is non existent here. Went in to grab flowers and the lady at the register is arguing with me about the price. I'm telling her she's over charging me and if she won't fix it I'll get the ones that she's charging me for. She brushes me off, won't get a manager to correct the issue and sends me to another employee who follows me to the flowers and sees that I'm correct. She gives me the difference and a $5 grocery card for the inconvenience. Shame cause all I wanted was the difference and she could have honored $2. Also I could care less about $2 bucks BUT it was her horrible attitude that made me press the issue. Not the first time the employees have been rude. read more

As a student at NDNU, one of the first things you will find out about this neighborhood is that EVERYTHING here closes early. You would think that the Starbucks here would be open late since you know...college students nearby = business. But nope. Anyway, points for this Safeway because they're open 24 hours a day, 7 days a week. There are two Safeways that run through Ralston Avenue. My roommate and I refer to this Safeway as "Big Safeway" and the other one (located near the Carlmont Shopping Plaza) as "Little Safeway". Little Safeway has your basics, but Big Safeway has your basics...and then some. The store is definitely larger, making it easier to navigate around and find what you're looking for. This is where I do a lot of my grocery shopping, since I live nearby and am carless. Easy walk, safe neighborhood - if you have a car - large parking lot, no annoying grocery shopping carts lying around between parking stalls. My friends and I also do a lot of late night runs here, if we're hungry, need drinks, ice cream, etc. Staff has always been friendly. I've been to this Safeway maybe more than a hundred times since I've lived nearby for the past four years. Never have I bumped into a rude worker. read more

Charles S. hit it right on the head: Crowded, dirty, over-priced, bad fruit, subpar meat... I'd like to add: bad overall produce section, drunken hoodlums frequent the place, and you can't make a left turn out of the parking lot (I know that sounds petty but if you visit you'll see what I mean!) One good point: they have very good chorizo at this Safeway (better than the Johnsonville stuff you can get from Nob Hill). read more

They have what you're looking for, just don't expect great service. If you go there later, they have nobody to check you out and of course they close the self checkout when it could be the most useful.... Not my first choice to go to for what I need. read more

Safeway - Don't shop after 9 pm! - Grocery Near Me - Belmont, California

I was expecting a good customer service since the store is located in Belmont close to my home but it doesn't matter really. I used to go three times per week and I noticed that the manager Chris is rude not only with me, also with the people working there and every time when I ask for help, Carla never cares. I'm sure it's not the store, it's the people like these working there. The real problem with this store are the managers! Sorry Safeway, I moved to the new Trader Joe's at Hillsdale Mall. read more

Stay Away from this Safeway flowers. It was never like this before. But recently it is so so bad , flowers don't even last for 3 days ....oh about their 5 days guarantee..I called floral dept and she hung up on me. STOP buying flowers from here....not worth your money!! read more

Safeway - Photo on the 6th day!! the flowers started dying even from 3rd day.... - Grocery Near Me - Belmont, California

Certainly NOT the best grocery store and they do rip you off on somethings. Also, I think the re-org of the store was meaningless and they carry a lot less latino products now. Whatever... I give it 3 stars for being open 24 hours, for being right across the street from me and putting up with my (you guessed it!) pajama'd and slipper'd* self cruising in there at all hours for random things. Really, I think Safeway is just a pantry for me. In the end, most of the time the prices are pretty fair except for the recent $2.50 per avocado thing that pissed me off till no tomorrow and the new $.79 a lemon fiasco. REALLY SAFEWAY?? LEMONS?? I'll go around the corner and pick one off my neighbors tree instead because you will NOT be receiving $.79 PER LEMON!!!!!!! OVER MY DEAD BODY! * since I live within.... oh... 50 feet of Safeway and Peet's, I feel it's OK to go there in my pajamas and slippers if I need to. read more

This place is a grocery store...or so I am told. It's job is to stock food for customers to purchase except in the case of a hurricane where hoards of people come and buy flats of water and 150 cans of chili to get them through the storm. The produce section at this Safeway had ZERO mushrooms, ZERO lettuce, and stray vegetables all over the floor. There was also ZERO employees in produce which, given the pathetic scene make perfect sense. I came home, checked the weather. There had been no hurricane nor earthquake so it was just a typical Monday night at the produce-less Belmont Safeway. Oh yeah, the yogurt is a first-come-first-served proposition as well. read more