Was a very informative class. I've been wanting to take a CPR and First Aid course for a while…read more Tyler was very knowledgable and made the class interactive and fun. Shared good stories and examples. Would recommend to anyone.

Great place, friendly and helpful. Tyler is very nice and professional, I highly recommended this…read moreplace. This is my third time obtaining my certification here. And I know won't be the last time.

I got both my AHA BLS and ACLS certifications through Cali Academy. Chitra was great! Very…read moreinformative and answered a lot of questions I had. The class is located in a large building with plenty of outdoor parking. I'll definitely be back to renew in 2 years!

This was my first ACLS class and as a newgrad, I felt very nervous. Chitra and Priya were very…read moreknowledgeable instructors who made the learning process easy with great analogies and scenarios that helped me understand the content with confidence. I never felt rushed, and Chitra ensured that I was competent before moving forward. I would highly recommend Cali Academy for any certification. Thank you, Chitra and Priya, for helping me succeed!

Did a CPR and first aid training as we are expecting our first child soon. The course was very…read morecomprehensive and covered a variety of topics such as poisonous bites, choking, allergic reaction etc. The instructors Logan and Pam (she is the CEO of the company) explained everything from care providers and parents perspective. Also they covered how to care for adults, kids and infants. Definitely recommend!

Work scheduled our CPR training class for this morning. We had Jacinto (Jay) Trevino as our…read moreinstructor. I've done a number of CPR classes and this one was GREAT. Jay kept the class fun, moving, interactive and engaging. Jay is a great instructor who knows the material well. Would recommend Jay any day.

I just took a CPR Certification class today that was sponsored by the company I work for... The…read moreclass was taught by Karen... She is simply a fabulous instructor. The two hour session just flew by. One minute the session was starting, the next thing I realized she was wrapping it up. Karen has an amazing and infectious energy that is transmitted to everyone in the class. The class is very well organized and even fun. Karen has decades of service with the Santa Clara Fire Department. So she is very experienced, dedicated, passionate, professional and despite it being a Saturday morning, really seemed to be enjoying herself! I can't imagine a better learning environment for this material. In summary, I sincerely recommend HeartReady and Karen.

I've been needing to renew my BLS/CPR certification for awhile now…read more My cousin recommended me a place through a friend she just met, Lori so I decided to check this place out. Place is kind of hidden, limited parking or you can also park on the street. This place is very clean, and cute haha I had the privilege to meet Lori very briefly, the owner, and she was really sweet. I took a class with my cousin. I think this place is new because I've never heard of it before and there's not many reviews on Yelp. Our instructor is Njoki. She was very friendly, welcoming and entertaining! I love her. She made you feel comfortable. The course was supposed to last 3 hours but it goes by really fast and you won't use up all the time. It was more like 2 hours for us since it was a smaller class plus the information from the videos can be redundant. My cousin and I were the only students for that class which I loved! I learn better in smaller groups. I don't like crowded classes. I know the one on Meridian always has bigger classes. You watch videos and then you do the hands-on party right after or along with the video. Njoki repeated the main things you needed to know on the test you took at the end so it stuck with me. I was worried about that part because it can be a lot of information to take in especially if it's been awhile, your first time, and that they change every 5 years or so. Be ready for a workout! I was out of breath and my arms and fingers were hurting haha My arms were sore for the next 3 days. We went through adult CPR, infant CPR, choking, AED Use and took a test at the end. Don't worry about failing. There's 25 questions, and they're pretty straightforward. The videos repeat and bold the important parts on the screen. Njoki also tests us along the way and repeats the correct answers and also reviews with questions on the test. Place was very clean. It was very cold that day and the place was heated so I was comfortable. The class was very fun and informational. Njoki was a great instructor. Prepare for laughs, an intense workout, and prepare to be extremely out of breath from all the chest compressions and counting out loud. I definitely recommend this place to anyone. The fee was $75! It is cheaper than other locations in San Jose. Will becoming back here for my renewal haha !

The old Asian lady with glasses who worked in the evening shift as the front desk lady was…read moreconstantly portraying herself as a nice person but you could tell she was just putting on that appearance to sound professional but her actions were anything but. She went and reported me to someone on her personal number after barely checking in and asking her a question. After waiting for nearly half an hour I had to ask that lady a couple times how much longer it was going to be and If I didn't in soon I was going to leave but I told her I needed a paper to leave my email and phone so someone could take my info and delete my acct. the last 4 times I was here I always had to wait a long time to go in to donate. I said I didn't want to come back and was trying to leave and was pretty upset by then. So thìs old Russian lady (maybe) came out and was saying I couldn't be upset there and to come with her. I told her I was trying to leave my info so someone can remove me from the system. Somehow she dragged me to the intake room and forced me to give her all my details. She wanted to see my arms and I was embarrassed of my severe eczema rash's, scars, and scabs but she kept insisting and said I was a drug addict she needed to check my skin. I got up quickly and said excuse me????? She kept assuming I was a user. I wanted to leave but she just ket insisting I stay and finish the process. I was forced to show her my eczema and very embarrassed but I did lift up my jacket sleeves and barely showed her. She tried to lift my sleeve and check my arms and kept insisting she needed to see both arms. She offended me and kept pushing I stay. She yanked my thumb and placed in this medical ring and later claimed it was to check iron. My "iron" was a little short and said I was not eligible to donate but had the tenacity to say I could come back tomorrow. I could tell she was a liar because I have stopped using my weight loss injection since mid January this year and I asked if what she said was true then how come I had more iron while still on my weight loss injection and always qualified to donate. Thìs was her way to shut me up or calm me down but because of her and this uncomfortable asian lady at the front; patients in need of healthy will have one less unit to help keep them alive. It is very unfortunate the evening staff are "short staffed" but it's still no reason to overbook people for the same slots when there aren't enough technicians. The American Red Cross were quite pleasant in the beginning but since the time before last and this last one, things have gone downhill quite a bit. I was severely bruised up for the first time ever by a young male technician and I thought I was never coming back but they kept sending me desperate emails asking me to donate again. So I did but after my experience last night, I'm convinced they don't need my help and think lying to me and stalling my time is okay but it's not. They were phonies in my opinion and don't deserve to represent American Red Cross. Neither can do their jobs without being manipulative in the process.

Feeling disrespected as a volunteer. I volunteered with Northern California Chapter for 1-2 years…read moreabout 8-10 hours per month. Then suddenly was taken off volunteering duties without any reasons when I asked for more project responsibilities. Volunteers : Red Cross is not a job, and you do not have the level of respect that a paid job has. Constantly evaluate if your effects are being respected by your organization leaders. In my experience, volunteering at Red Cross became a bottomless pit where volunteering efforts is going only one way, then organizational leader stonewalled and gave nothing in return.

I had a positive experience using Safety Training Seminars for my BLS renewal…read more This was my first BLS training that was not led by an instructor. TBH I was a little unsure how it would turn out. However, the VAM (Voice Assisted Manikin) system was super easy to navigate and I loved how the VAM provides personalized feedback on your depth and rate during compression/breath. The company also does a really good job of providing all the instructions you may need. There is a video on their website on how to access the suite and multiple videos available providing you tips on how to successfully pass the exam with the VAM.

If anyone who likes to get their demo done without having to deal w anyone this is the way to do…read moreit. Before coming in I didn't know what to expect but glad I did this vs having an instructor (no offense all the STS instructors I've had in the past we're great). Not having someone to ask questions was a bit daunting however instructions all around the room and software were simple and straight to point. Overall a great experience

I enrolled in the CNA program at MCC this past summer of 2024. My program completed on 8/12/2024. I…read moretook and passed both the written and skills exam on the first attempt by 8/29/2024. Ms. Didi was the instructor for this program and she truly cares about her students. The program was 21 days and may seem long initially, but it flies by quickly. I met some wonderful classmates along the way and had an overall fantastic experience! Ms. Didi, Mr. Dell, and Dr. Marilyn are knowledgeable, passionate, and truly dedicated to student success. The program offers a great mix of theoretical knowledge and hands-on practice, with small class sizes that allow for personalized instruction. The clinical rotations provided invaluable real-world experience, and the staff was supportive every step of the way. I highly recommend this program to anyone serious about becoming a CNA or looking to gain experience prior to nursing/medical school. It's a rewarding experience that prepares you for the healthcare field. Thank you again, Ms. Didi for a wonderful learning experience!

I attended MCC for their CNA Program and could not recommend it more for anyone who's considering…read moreit. Miss Didi was my instructor and was, by far, the best teacher I've ever had. She genuinely wanted every student to succeed. Each lecture, she shared insight from her professional experience, gave plenty of examples of how different scenarios would look in practice, and always welcomed discussions when something wasn't clear. During clinicals, she provided so much guidance and support, followed by thoughtful debriefs at the end of each day. She took the time to connect what we learned in theory to the real patients we worked with, which made everything make so much more sense. Miss Didi prepared me incredibly well for the state exam. I felt confident enough to take the written exam the day after graduating and the skills exam three days later, passing both with flying colors. Additionally, Mr. Dell and Dr. Marilyn were extremely supportive and checked in often to make sure we had what we needed throughout the program. I wanted to add that while MCC does not guarantee placement to a facility with their program, it is important to note that there are A LOT of opportunities for networking that Miss Didi and MCC offers. For my class, Miss Didi had several administrators and DSD's speak with us about their facilities, offering insight, applications, and contact information should you decide to apply. I just interviewed for my top choice facility and have been offered employment contingent on passed reference checks, background check and fingerprinting. I graduated from my program 8 days ago. You get what you put into the program, and being open to communication and learning will lead you to the start of a rewarding career. Overall, MCC made the whole experience feel worth it, and I feel truly set up for success moving forward.

The process of renewal is very well explained. The material is presented clearly and thoroughly. It…read morewas easy to get a time slot and date that worked for me.

I've been here a couple of times for training. I learned a…read morelot here. I like the instructor having us work together to demonstrate techniques. Easy to park there and enjoyed the information.