1. Safelite AutoGlass

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Southgate, MI

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Ask the Community - Safelite AutoGlass

Al's Auto Glass

Al's Auto Glass

(9 reviews)

Downriver

I have been here twice now!! Both experiences were great! Very friendly staff and my windshield was…read morereplaced quickly!! Highly recommend!!

DO NOT USE THIS BUSINESS FOR YOUR GLASS NEEDS. I had Al's…read moreAuto Glass make and install a piece of safety glass for my windshield for my1929 Ford. I took him the windshield frame only with broken glass in it. I had taken the car up there a few days earlier so he could look at the job before saying yes or no. He said he could do it. He said 3 -5 business day and we agreed on a fair price. 3 business days later he calls and it's done. I pick it up and take it home, I figure I should be able to put it right back on the car. NOPE. 2 screws that hold the top part of the frame together have their nuts missing, he filled the holes with sealant to keep them in. 1 of the 4 side screws that help keep the frame rigid is in crooked possibility cross threaded. Then there is sealant spread randomly around the glass. As I'm scraping this off with a razor blade I see the glass is barely in the frame at the bottom corners, it looks like he cut the radius too big and then tried to cover it up with excess sealant. The sealant is not uniformed at all. All across the bottom it's high and low and smeared. My thought is that if you can't do the job admit it. This should have been install ready when I got it back. I should have taken pictures, but unfortunately I didn't. They did a terrible terrible job and I'm so disappointed. I thought using the Local guy was the good thing to do. This time I was way way wrong. DO NOT USE THIS BUSINESS FOR YOUR GLASS NEEDS.

Wicked Metallics

Wicked Metallics

(5 reviews)

Downriver

Detail, Ceramic coating and a small amount of wrap just to add a little indivualization to my 2022…read moreF150. Also had a detail and Ceramic coating on my wife's Bronco excellent work overall. I didn't explain what I wanted very well on the wrap. The crew went out of their way to make it right. To say that I'm satisfied would be an understatement.

Showed up for all around tint job and new LED headlights put in. Tint had bubbles holes in all 4…read morewindows and the rear windshield. I spent 8 HOURS!!! OPEN to CLOSE Monday July 13th to have the tint re done and headlights put in. Finally get car back i was told it was "A1" when I asked if it's level ect. Since daylight out and I cant check the headlights. I was reassured. I come home mind you I live 45 minutes away night time comes I didnt leave their till they closed and the headlights point straight into the ground. Now I have to go back for a 3RD time to spend god knows how long to have original headlights put in. Now it will be me coming back twice for the tint and now twice for the headlights and gas ain't cheap. To say im unhappy is an understatement. Im coming first thing this morning. Glad I was offered a free car detail though that seems worth 4 45 minute trips. They chipped my paint i was there open to close 9AM TO 6PM AND STILL WASNT DONE. Came back next morning waited another 3 HOURS. And like Jessica's comment they offered me same thing a free car detail and said their work is "A1". I WENT 3 TIMES IM NOT GOING A 4TH. I live 40 minutes away here is the proof these are just some of the damage. There is an entire screw missing and headlights are hanging out of the car. I now have a 1,000 dollar repair bill to fix the paint they chipped and bumper messed up. They said they could touch up paint didnt ask me what color car. I drive metallic silver. STAY AWAY! *********UPDATE********** Took wicked metallics to small claims court (see first picture attached) Judge ruled in my favor in the amount of 1,000 in damages,time,and gas. The most recent comment is the exact experience I went through. Told they would take care of it but when the owner got in front of a judge he changed his tune and said he tried to contact me multiple times. Text messages ect and was asked to produce them he did not because they would not have helped. I did not return a 4th time because they caused 1,000 in damage.

Safelite AutoGlass - windshieldinstallrepair - Updated October 2026

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