Everything went absolutely GREAT!! MR.FANNING AUTO GLASS SERVICE WAS INDEED right on time, very…read moreprofessional knew exactly what he was doing....He's in-fact 3 times as better than Safelite and his prices is reasonable. Couldn't have found a more better service than him.Cant thank him enough. I'm sending everyone who needs theirs windshield done to him for sure

Cary came out on the same day I called and did a great job. His business offers multiple payment…read moreoptions and offered to work with my insurance to sort out any problems. Competitive pricing and fast scheduling made Fannin Auto Glass an easy choice.

I completely recommend C&R Auto Glass! The quote provided to replace my windshield on an older…read moremodel Ford was below all competitors, and the end cost was exactly as quoted - no surprises. They came to my home as scheduled, and with a courtesy text beforehand, and completed the job within less than an hour. And unless I'm mistaken, they even vacuumed the front floor mats! These guys are exceptional!

Affordable and highly responsive business. Very professional. Even came to me out of town. Knows…read moretheir stuff and upfront about expectations

Discovered small chip in windshield and contacted Ackermans to repair. Troy responded very quickly…read morewith quote and then scheduled repair appointment within 24hrs. The repair was done professionally and thoroughly. I can barely see the original spot where the chip was. I will call on Troy if I ever need window work done, and also recommend him to others needing help with car windows/windshield.

Yelp will probably pull this review, because they've been stalking my account lately because of…read morewhat they call questionable content, but what more do you expect from San Francisco. I didn't actually get any work done here, but I am impressed at the fact that I called and texted this business, and they responded, and also passed my information on to another glass company because they cannot perform the work that was requested on my behalf. Any business that runs with this sort of integrity, in my experience, has always had high quality work performance.

I was surprised that there were only a few reviews on Yelp for the impeccable service Jake provided…read morewith my recent windshield replacement. Then I found them tucked down at the bottom, hidden by Yelp. Who knows why. However, they were all 5 star and I would give 100 stars if I could Prompt, knowledgeable, great communication, excellent work, and stands by his work! He helped me navigate my insurance company who likes to promote big businesses only. I am glad I went with a smaller company and extremely satisfied with his work. HE DID NOT ASK ME TO WRITE THIS REVIEW. Making with my own free will. 100 Stars ******************************************************************************************************************

I called this place yesterday to get a quote for a new windshield. I left a voicemail, never going…read moreto call back. If I can't trust someone to return my call to provide me a service, then I definitely can't trust the service provided.

I wish we could do half stars instead of whole. I would really give a 4.5/5!! I used the yelp…read moreproject feature to get a quote. Jon was super nice and very responsive. When i called to schedule my windshield replacement that was an easy process and their quote was lower than others so i prayed it was good quality as well! When it came time for the service the communication was a bit delayed but the guys came and did their job quickly and were super nice and accommodating!! I would definitely recommend them. Only thing I am somewhat hesitant about is not physically signing anything once they were done and my card just being ran for the rest of the payment

In my best DJ Khaled voice (if you know, you know), Another one! A family member needed a…read morewindshield replacement. They contacted several vendors, and the quotes they received were $200 - $300 higher than the quote I received from Safe Auto Glass. Turns out, other vendors were charging for an unnecessary calibration. In full transparency, I received other quotes through Yelp that were similarly priced, so Yelp for the win!

Always amazing people and work…read more Will return! I've been there three times Very knowledgeable and honest

This is NOT the same Don's Body Shop anymore. They replaced a front bumper and did not know how to…read morematch the paint. They said because the bumper is plastic and the car is metal, the colors will not match. They said that they used the original color that was originally used on the car. They also said that the car had been repaired before. Excuse after excuse for not doing it right. The colors did not match. Even the insurance adjuster said the colors did not match. After I pressed the issue and told them it was not acceptable as is. They agreed to repaint the bumper. Now the bumper matches the car. However, they would not pay for a rental car for the extra four days it took to make the bumper right. The receptionist is very friendly. However, Greg should not be in the customer service business. He would not admit that there was a mistake, never apologized for my inconvenience, and never even said thank you! It should have been right the first time. I told the receptionist that I was going to write a negative review about my experience and about how Greg was so rude, unprofessional, unwilling to make things right, never apologized, and never even thanked us. She said he is a character. I would have asked to speak with the manager, but, He Was Sitting In The Same Room and heard everything that was going on and Never offered to assist or speak with me!! I have used Don's in the past with much success. However, I will not be bringing them my business in the future and I cannot recommend them. There are many good choices of Body Shops in Rocky Mount, Stay away from Don's. (Insurance paid for the rental car for the initial work to the car. However, of course, they would not pay for the extra four days to repaint the bumper that was painted the wrong color by Don's. I believe Don's should have paid for the rental car as this was clearly their mistake) See pictures below of what they thought was a good job, and refused to make it right until I said it was unacceptable and refused the car until it was right. After a lot of back and forth, they never returned my calls, the car is finally fixed with matching paint. Note, that they Never called me to inform me of the progress of my repair or the lack of progress. I had to initiate every call. Even when my car was ready the second time, I called to see if it was ready since it was already the forth day of a 3-day repair. I was told that they are pulling it around right now. LOL I really doubt that. Show less

Yesterday I called my insurance company and they were able to schedule me an appointment first…read morething this morning with Jon's Auto Glass. I showed up at 8am and all my info was there ready with the clerk. He confirmed that I was getting my window replaced, told me my total and said it would be roughly an hour and a half to complete. I sat in the waiting area and watched TV. An hour later my car was ready! The gentleman who serviced my car called me outside to check it out it looked great! My mats were vaccuumed which was nice and he went over the warranty with me. Everything was quick and simple! I will be recommending to family and friends.

Update They got back to me some sort of miscommunication…read morebetween companies. Set up new appointment and took care of it. Looks great now.

Joe was a true professional, he figured out the logistics of the job, a time and a place in a very…read moreeloquent manner. He was on time, like Winston Wolfe on Pulp Fiction. The Job was done to perfection, no evidence of coruscating, blinding light coming inside the vehicle! :) I would highly recommend him.

They were excellent in solving a problem that did not occur whereas another place that covered up…read moreour VIN number when they replace the windshield. They put on a new windshield that did not leak over the weeks after and they are customer service is top notch.

Soooo bad. They kept messing up my windshield and having to come back to fix it. The last time they…read moredid it, the dude dropped the machine on my hood and left a dent. Of course, he denied it. Low budget company.

Five stars for Gerber Collision & Glass Rocky Mount (only because we couldn't give more)! After…read morestriking a deer on I-95 South (over five hours from home), our insurance company directed us to Gerber to get our car back on the road. The damage was extensive, and we were worried that our vehicle was beyond repair. After completing a careful inspection, the Gerber team came up with a repair plan and proceeded to do top quality work. It was clear that the safety of the vehicle was their top priority - and some of the modern electronics in our car made that challenging (e.g., distance sensors and lane detection sensors were all impacted by the accident). The Gerber team repaired it all, thoroughly tested the vehicle, and got everything back to fully working order - as good as new! The car looks fantastic and handles great after the repair. Throughout the process, the team coordinated with our insurance company and kept us informed about each step along the way - terrific communication and service from a shop that really cares! If you find yourself in need of top-quality collision repair, you can't do any better than Gerber - Rocky Mount.

Reviewed this place prior to my appointment solely based upon the quote, phone service…read moreprofessionalism and etiquette based upon my impression. Having fulfilled my appointment. I'm am even more impressed with the entire staff. Attention to detail and knowledge within your field will always garner my respect. Going above and beyond however, deserves special accolades. Shop here. Don't bother with anywhere else. Period.