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Safelite AutoGlass

2.8 (195 reviews)
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Services - Safelite AutoGlass

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

Safelite AutoGlass Photos

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Appointment originall set for 1pm-5pm
Hasan W.

The appointment was scheduled for 1-5 PM, but the technician indicated he would arrive at 9:30 AM, when my car was not at the service location. I informed the technician that the appointment needed to be canceled, and he hung up on me. I then had to contact customer service to cancel the appointment. This was a complete waste of time and showed an inability to follow basic instructions.

My vehicle after the wonderful service  Respect
Ramin A.

The best possible service I have ever received in my life. 3 technicians were working on my vehicle when I simply asked them I am in rush. But seriously, less than 15 minutes, the whole thing was done. Unbelievable customer service. Alvaro is the head of this extraordinary group of safelite technicianand no wonder the whole team goal is the same cause Alvaro is definitely on top of it, believe in "Make customers feel respected and satisfied. Great job guys, kee it up

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3 months ago

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Fantastic! Thanks for choosing Safelite, Christopher.

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7 months ago

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That’s the kind of encouragement that fuels us!

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13 days ago

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Sorry for letting you down, KS.

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13 days ago

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5 days ago

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6 days ago

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4 months ago

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Sorry for letting you down, Hasan.

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13 days ago

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19 days ago

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We're sorry for the trouble, Sophie.

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2 months ago

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We're proud to hear Clifton provided top notch service!

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10 months ago

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9 months ago

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You just made our week! Thanks for the love, Ramin.

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2 months ago

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10 months ago

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2 years ago

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Awesome! We're glad we could help, Lanny.

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10 months ago

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1 year ago

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11 months ago

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Happy to hear our team took such great care of you, Valerie!

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2 years ago

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Thanks for the feedback, Sheridan. We apologize for your experience.

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4 years ago

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6 months ago

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3 months ago

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1 year ago

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1 year ago

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3 years ago

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Thank you for sharing your review, Pat.

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4 years ago

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1 year ago

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2 years ago

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1 year ago

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Thanks for the love, La-uana!

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10 months ago

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Sorry we let you down, Paul.

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3 years ago

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10 months ago

They were fast and professional, responsible in price, I hated I waited so long to have my repair done.

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We're happy to hear our team delivered great service for you, Heaven!

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3 years ago

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A happy customer is always our goal! Thanks for the review, Jeff!

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1 year ago

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1 year ago

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1 year ago

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That's what we like to hear. Thank you for choosing Safelite, Miya!

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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Ask the Community - Safelite AutoGlass

Can I do drop in without appts?

Thanks for the question. It is always best to get an appointment, but in some cases the team can assist you if you stop by. If you need a crash wrap or a windshield repair, the shop can likely assist you. If a replacement is needed, the would likely… Read more

Looking to replace broken window on Nissan Frontier 2017 standard king cab. Driver side passenger window is broken and it's a factory tent window. Just wondering how much and how long it will take for it to get repaired?

Johana, thank you for reaching out to us with your question. You're welcome to get a free quote and schedule at www.safelite.com, or by giving us a call at 1-800-800-2727. Thank you.

Don’t See Your Question? Ask Away!

Review Highlights - Safelite AutoGlass

Alvaro did an excellent job when it came to replacing my husband's Toyota 4Runner rear window.

Mentioned in 11 reviews

Read more highlights

Low Price Auto Glass - today we done  benz with ciramic tint on low price comes with lifetime warranty

Low Price Auto Glass

(362 reviews)

East Oakland

A rock that hit my windshield left a 15 inch crack so we had to replace it asap as I didn't want to…read moreworry about what would happen if it rained. After sending out a request, several businesses followed up and this was the best deal. The location was a little tough to drive into and thankfully they have a huge sign to indicate where they're at. The area is a little rough. It was an hour before they could take my car and they got the windshield replaced and ready to drive in another hour. Would highly recommend as the next competitor is over a hundred more than what they do it for here.

Contacted them after a $500 quote from safelite. They quoted about half and said they had the glass…read moreand could do it in two hours. I took the car over and found out my particular car was in L form so they couldn't help me because the glass needed was larger and needed to be ordered from Volvo, BUT they had vacuumed and sealed my open window so I ordered the glass used on EBay and brought it back because I appreciated their service. Turns out the eBay seller sold me the smaller glass so they couldn't install it BUT they repackaged my glass so it didn't even look like it had ever been opened and sent me on my way. Amazing service and kind staff and owners. I will give them any business I can and suggest them to all my friends for glass needs. Sadly because Volvo San Leandro closed and SF Volvo wouldn't answer their phone I had to go back with safelite because they had a direct connection with Volvo and I was sick of working on this.

GlassTek

GlassTek

(332 reviews)

I recently had my Model Y windshield replaced at Glasstek, and the experience was outstanding from…read morestart to finish. My friend Kevin noticed the crack on my windshield had been there for a while and took the initiative to research shops around the Bay Area. He found Glasstek, scheduled the appointment, and I dropped off my car on Monday, which was a holiday. Mo was there when I arrived around 11:30 AM. He is genuinely one of the nicest and most respectful people I've met. We chatted for a bit, and interestingly, I realized that about 14 years ago, I had my Camry windshield replaced at this same shop while waiting for my wife to pick me up. That level of consistency and longevity says a lot. I let Mo know I needed to head to San Jose and would be back around 5 PM to pick up the car. He was very understanding and accommodating. When I returned, the car looked like new again. The installation was flawless, and the quality of work exceeded my expectations. On top of that, the price was amazing, significantly better than every other place I checked, without compromising quality. Customer service like this is rare these days. Professional, honest, and truly caring. I'm very impressed and highly recommend Glasstek to anyone needing windshield replacement.

Do not let the 5-star rating fool you--there is some serious dirty laundry hidden behind those…read morereviews. My wife and I chose Mo at GlassTek based on his positive feedback, but our experience was a complete nightmare of hidden fees, wrong products, and sketchy business practices. 1. The Bait-and-Switch Pricing: We originally agreed on a quote for 15% tint on the two front windows. Upon arrival, Mo suddenly tacked on an extra $100 for the two small quarter windows connected to the front doors, claiming they were "hard to get to." Total cost would be $270 + Tax for the windows. We agreed and scheduled. 2. Wrong Product Installs & Gaslighting: We explicitly confirmed 15% tint via Yelp chat, verbally at booking, and again at drop-off. Despite Mo even warning us that 15% was dark enough to attract cops, we returned to find he had installed 50% tint instead. He feigned confusion despite multiple confirmations. He apologized and told us to bring the car back the following morning to fix his mistake. 3. The Jet Black Middleman Markup: When my wife returned the next morning, Mo wasn't even at the shop yet. When he arrived, my wife witnessed him driving our car over to the Jet Black Tint shop on Clement Ave. She walked over and met with Mo and a manager named Marvin. Marvin openly admitted to her that the tint Mo had previously installed on our car was "crap" and that Jet Black would replace it with "Quantum Ceramic". Mo also explained that they work out of their shop because they have "more space" there, wish was weird considering GlassTek had no cars and had their big garage empty. While she was there, I called Jet Black's central booking line (888-385-1504) and spoke with Jake. Jake informed me that Jet Black's direct price for all 4 windows in Ceramic at 15% is only $220. Mo was upcharging us significantly just to act as an unhelpful middleman and outsource the work to a shop I have happily used for my past vehicles. 4. Lack of Product Knowledge: When pressed on what brand of film he was actually selling us, Mo couldn't give a straight answer. He just kept repeating "it's Nano Ceramic." Nano Ceramic is a technology type, not a brand. I do not like being fooled or ripped off by business owners who hide what products they are actually putting on my vehicle. We immediately pulled our car, demanded they remove the incorrect 50% tint, and took our business to a reputable shop in San Lorenzo that charged a fairer price for verified Nano Ceramic film. Save your time, your money, and your sanity. Skip GlassTek entirely--this operation is far from up to par.

Auto Glass On The Move - Auto Glass On The Move - Full Service Auto Glass Repair & Replacement

Auto Glass On The Move

(439 reviews)

East Oakland

I am happy to report a very positive experience with Auto Glass On The Move. In short, the…read morerecommended vendor to fulfill my recent auto glass claim was Safelite. However, after submitting my claim, I was informed that the part had to be sourced through a Chevy dealership which could take up to 11 business days. So, after finding the glass myself at a local Chevy dealership's website, I informed Safelite of this only to be told that Safelite has a contractual agreement with a different Chevy dealership also confirming the long wait time. So I next searched the internet, found Auto Glass On The Move, explained my situation and asked if they could help. Auto Glass On The Move sourced, then replaced my broken car glass in 4 business days! I am very grateful to have an intact vehicle again.

omg John is amazing. I called him at 10:30 to see if you had a replacement for my car and he…read morealready had the windows. I drove right over and he fixed them in 30 minutes. He even called insurance for me so that they could you could help walk me through the claiming process to make sure that I was only paying deductible. Also super great vibe inside the auto shop lots of neon that his friend makes and his glass technician is also super expert renowned around little Saigon, really quick professional, efficient, and even without the deductible it was an excellent price totally recommend. Wish I could give more than five stars.

Fast Mobile Auto Glass - Replace roof glass

Fast Mobile Auto Glass

(379 reviews)

East Oakland

After years of living in SF and Oakland, the inevitable happened and my car was bipped last night…read more It happened around 8pm. Sent out requests for quotes to glass repair shops in the Oakland/Alameda area at 9pm and got the bids in within a couple hours. For a Tesla 3 quarter window, I was quoted $800 by Tesla, $700 by Safelite, and local shops were quoting $580-$600. The difference was Tesla/Safelite only had appointments for 11 days out and all the local shops were able to see me almost immediately this morning. Almost pulled the trigger on another shop that was close by but Fast Mobile Glass came in though and undercut everyone's quote at $375 flat. They said I could come in immediately. I got in at 9am the next day (today), said it would take 30 minutes and ended up finishing in 15. They vacuumed all the glass, got everything replaced, and I was done faster than I could have ever expected it. The owner and the technicans were nice and gave me tips on trying to prevent another break in from happening again and tips about parking near trees for glass replacement on my car that they've seen happened to other people with their windshields. Got in and out in 20 minutes and was a pleasant experience overall. Thank you!

Hello All, Family owned business I have been dealing with…read morethese folks for years. They have always taken great care of my customers and friends. I'm here today getting a windshield installed in my Tacoma. Still awesome service and great prices! Give them a jingle 510-534-4095

Safelite AutoGlass - autoglass - Updated May 2026

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