I have nothing but good things to say about working with Alex and Noah from SafeLift Concrete Leveling. I noticed a section of my driveway sank lower than the rest. After a month, the difference became almost 4 inches, which was a tripping hazard and didn't allow my kids to play in the driveway. I was referred to Alex and SafeLift and scheduled an appointment to discuss how to resolve the difference.
Alex came on time and assessed what the issue was. He discovered multiple large voids underneath my driveway due to the brutal Texas heat and how my yard drained. He showed me the voids and demonstrated where other ones were that we could not see by using a rubber mallet. Initially, Alex did not want to take on the job. He explained he had no issue filling the void; however, some of the concrete on the sunken slap had started to show cracks, and he was afraid injecting foam underneath it might worsen the new cracks. I asked what the alternative was, and he said stabilizing the part that wasn't sunk and pouring a new slab to replace the sunken part would solve it 100%. I spoke with him some more, and I could tell he really knew what he was doing, and I understood why he hesitated to say yes immediately. Alex didn't want to tell me it would be perfect and not meet my expectations. I respect that level of honesty. When I asked him if we could try it out and see, he became more comfortable with the idea. He took time to explain all the things that may happen, and in the end, I felt the risk was worth the experiment. That evening, he later sent me a quote that was much, much lower than re-pouring that part of the driveway. I accepted the quote and scheduled a time for his team to work on our driveway.
A week later, Alex, Noah, and another gentleman arrived on time. It was amazing to watch them work. They operated with a high level of care for my driveway and for each other. In the end, amazingly, my driveway returned to being flush again. None of the possible drawbacks occurred, and everything looked just like I had hoped. They cleaned up all of the loose foam, and when they finished, it looked like no one was ever there, and my driveway was completely flush again. Alex and Noah said that if I see any voids or parts sink for the next two years, call them up, and they will repeat the process. That is a much longer guarantee than I expected.
I would refer anyone to SafeLift Concrete Leveling. Everyone I spoke with was incredibly professional and knowledgeable in what they do. I can tell they take their job seriously and operate with the utmost care. I especially appreciated the honesty and transparency Alex showed me. He could have simply said no, and I would have had to deal with a bigger problem. He managed expectations with me, and it was a pleasant experience from start to finish. I am very thankful that I do not need to have part or all of a new driveway poured. I would use SafeLift COncrete Levelining again without hesitation, and I recommend them to anyone needing concrete work by intelligent people who know what they are doing. read more