I have been taking my daughters to Sadie's for about six months and was very happy up until yesterday.
I brought a two year boy with me while my daughters had their hair cut. Why? Because I'm a mom...because it is a public place....because I take him everywhere -hello!
Anyways, the little guy was full of energy and wiggling in his seat, the usual stuff two year olds do. As I waited for my daughters hair cuts, I noticed the young woman behind the front desk peering at us through the shelves of shampoo bottles... It is important to add, that we were on the empty side of the salon. There were no other customers in our vicinity.
After a few minutes, the baby began hopping in his chair and attempting to spin it. Immediately the young woman rushed into our area and announced, "O.K., we have two options kids...you can go outside or sit quietly in a chair," looking at the baby! No exaggerating, those were her exact words. I looked at her but she was glaring at the baby. "Excuse me, he is two...he cannot go outside next to the busy street...." I said out loud. "Oh well, I was hoping he would pick option two," she said as she spun around on her heel and walked away.
At this point, one of my girls were finished with her haircut. I thought it would be a nice gesture, so I gave my daughter the money to pay for her haircut. My daughter is six and a half and very smart. I watched her bring the money to the young woman, who took the money without saying thank you, only kept a pinched face and sighing loudly! My little girl came back happily and hadn't noticed the woman's rude manner.
I tried to brush it off and forget about it. Maybe she's having a bad day. The baby sat on the tile floor (since it wasn't acceptable to wiggle too much in the seat) and rolled around. I was thankful that he was being so good! Usually he runs around, tearing items from the shelf or screams... He then turned a somersault and there was a flash of movement from my peripheral vision. The young woman came rushing out shouting, "OK this is enough!" I cut her off by saying, "HE IS TWO!" She looked at me as if I were stupid and replied, "Ma'am, he just did a somersault!" Irritation fully having set in, I replied "Ma'am, I can see that! Again he is two!" She looked bewildered. "That is very dangerous!" She informed me.
That's it! Time to go. I felt harassed because I brought a baby. It's very sad because I liked it there. The rude, young woman from the front desk needs to look up the definition of good customer service. She needs a Valium. She needs help. She had the audacity to slam things around as we were leaving. I won't go here again. Very sad.
Sharon and Connie are great with kids, they actually cut the kids hair. They both do a good job but unfortunately that is not helpful if you have someone running around behaving inappropriately. If you can't comfortably wait, you have to go somewhere else. read more