I went there when was having a heart attack, they made me wait in the waiting room, obviously I…read morewasn't important enough to be looked at ASAP! Never will I set foot in that clinic again, They don't care about patients at all, and they are not patient oriented by all means! Worse place ever! No rating they don't deserve it

WORST! Negative stars! Dr Amna is very unprofessional! My wife went to get her mom's referral…read moreletter and all they heard from her was scolding. She kept on going until my wife can't take the scolding anymore (which was not their fault because they were told 3x that their fam doctor was her). That doctor was so rude to them that after my wife's visit she can't barely speak and her blood pressure went to the roof. They went there to get treated and they were treated so poorly with that doctor. VERY UNPROFESSIONAL!!!!

Dr. Adebisi was very courteous, professional, and friendly. He was considerate and listened to and…read moreaddressed all our health concerns. He was patient and did not rush us, and took time to follow through to ensure we received the correct diagnosis and care. I work in health care myself and found him to be wonderfully thorough- he cared about finding the information, explaining it well, and delivering accurate and informed care. His staff was also friendly. I would most certainly have him as a family physician based on this experience.

I don't know why everyone is freaking out about this clinic for?! It's great and I was in and out…read morein 30 mins. To the complainers; it's a clinic...you don't like the wait go pay money at a private practitioner and stop throwing a tantrum , a 30 min wait time is normal people get over it, and to the dude who heard the other dude getting anal probed you gotta listen pretty hard man so that's weird on your part. Docs are great, the place is clean I can't complain. Try a triage tent in a war torn country you'll stop crying.

A convenient location right next to Macleod trail, free parking for patients, friendly staff. The…read morewashroom, waiting room, and exam rooms were spotless. Great doctor . They use skip the waiting room, so you can book online and they tell you when to come. I'd go back for sure .

Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

I met Dr.VanDer Merwe when he was just starting his family practice…read more Best Dr of all time in my opinion, I actually wept a little when he told me he was moving out of Calgary and restructuring his medical focus. In my opinion I will never find a Dr. that truly made me feel like he had an investment in my over all health and wellbeing. To this day, I actually miss not having him as my doctor and haven't met another that come even close. All the best to you Dr. V. Janice Mitchell

BEST DOCTOR EVER! I am so glad I found him in 2003. I no longer live I the Calgary area but have…read moreretained him as my physician. I have NO issues driving the 3+ hours each way for an appointment. I won't even try to find a new doctor in Edmonton because no one will live up to the standard of care this man provides. He is very patient focused and a pretty big deal in the Alberta Health Care system. I once mentioned that and he said "I'm not the biggest cheese, but I'm the stinkiest cheese." For more on his accomplishments visit his website http://vasectomyclinic.ca/about-us.

There is a male doctor working here by the name of Tran that I am truly disturbed to understand is…read morea legitimate doctor. He is rude, strange, and can be borderline hostile. Without getting into details I'll just say that he'll say things that don't make sense, treat you like you're not worth talking too as if you're too stupid or are maybe just lying for no reason, and get angry with you just for being there. He seems to not want to have patients, which suits me as I would not see him again.

I was insulted and not impressed with the unprofessional behaviour and dismissive and condescending…read moretone I received by the dr at this walk in clinic. As a mature student in psychology and a counsellor I was appalled by his behaviour and negligence. ......his statement ..... that a family doctor was warranted for a neck injury due to a car accident was the only thing he said that was completely within reason. He told me " this is how you find a family dr ..... you get in your car and drive around until You find a family doctor!! " He was too busy with Vietnamese patients he said and didn't have time to investigate my concern. I asked for an X-ray and he told me why bother? Logically a family doctor can be found by calling the college of physicians ..... which I should have enlightened him about! Having worked for many drs in my past. The college of physicians is also where you can make complaints regarding DOCTOR's behaviour. When I indicated my neck injury gave me chronic headaches that I dealt with for years and were now increasing..... his response was that an MRI would tell me nothing ....an x-ray would tell me nothing ....I "probably" just had arthritis and I likely wouldn't be doing anything about it so why bother with any of it????? I'm 50 .... Not 20, health concerns may very well have been a concern but I would never know given the hostile tone and condescending conversation. First off if we don't know what the problem is ....how can he diagnose or surmise I would do nothing about the issue? As he indicated!!! BEWARE of this clinic and this mans unprofessional conduct. This kind of medical negligence could lead to malpractice and terminal conditions that might otherwise have been preventable.

Arshad was an excellent lab tech. Appreciate the pay service offered. Easy to book in and clean…read moreoffice

Brutal customer service and rude staff - even when you are very patient and polite. I understand…read morethey are busy but no need to be rude and short and hang up. I have had appointments book at their offices and sat in completely full waiting rooms with 20 plus walk in patients and left without being seen after waiting 3 hours. I would avoid them if you can. I rarely leave bad reviews but after my treatment on the phone this am I had to post something. Horrible service.

I am brand new to this end of town but not new to Calgary. relocating from the deepest part of…read moreCalgary's southwest to the farthest Northeast you can reach before literally being no longer in our huge spread-out vast land was shock enough for myself and our newborn baby girl who gifted us with her presence three days after my birthday. she will be three months at the end of September. Now id love to sit here and say I'm an angel/gods gift to humanity and am an easy case at the best of times. however I have worked with the general public and with much less training, surely not the quality and knowledge we instill in what we refer to as professionals and I'll tell you I, as humbly as I may divulge, have been treated overall with more class from an eggplant. of six maybe seven doctors all of whom I know are equipped to write a prescription I was given the sixth degree as to why I require a refill of the prescription I do. over and over, as calmly and clearly as I could possibly explain, our health care system is flawed. free, to an extent but very flawed and most care which u will receive is specific to the doctor "professional" who goes about opening that heavy brown door you are behind that dreaded day of each visit. my diagnosis have been a part of me which I have been trudging happily through life with for over 21 years now. I have Tourette, generalized anxiety disorder as well as obsessive compulsive disorder, which a very well known and highly respected physician labeled me while I was 8, a serious of medications followed. more recently after overcoming a six year long battle with heroin and holding my best friend/roommates hand while he passed I have been diagnosed borderline personality disorder as well as PTSD. I have just started, for the first time in three years a new job as well as took possession of my own place and had my first child which from day to day, I honestly cant tell you how blessed grateful and unsure of. what I am however sure of is that I have been fighting my entire life to keep my head above water and to walk into a clinic where you are greeted by doctors such at dr Yvonne and a few others is a gift in itself. these people, cause they are as human as you and I, have been extremely helpful. most of the staff and doctors I have encountered at this clinic not only make you feel welcome they are open minded and approachable. they come from a place of understanding and care and truly look at the person behind the mask you may be wearing that day in order to really get to the route of each specific clients issue. I don't always hear what I want and I'll tell you trying to juggle a baby a new job, a wife and new place is not always easy and may not without complication promptly accommodate a dir.'s apt at say ur family physicians or a clinic where an apt must be made. these guys however were great. they got me in right away, understood my situation and saw that I was eagerly but appropriately and patiently weaning off my anxiety and sleep meds and provided me with the necessary essentials and information needed to continue on my journey to success. I have no room for resentment so the one somewhat negative experience I may have encountered at this clinic lets chalk up to a caring doctor looking out for the well being of his patients and if I leave you with anything from my experience frequenting this clinic the first few months its taken us to settle in to our new place it would be rock it. trust the process, they have quick to no waiting times, a hard working family feel staff tending to you and doctors who care and will help you as long as you are willing to help yourself. a special thanks to Dr. Yvonne and Dr. Freeman.

very disappointing experience with this clinic…read more This was my newborn baby's first follow-up appointment, and I expected professionalism, patience, and compassion. Instead, the doctor was extremely rude from the moment she arrived in room. Her attitude made me feel uncomfortable and unwelcome, and she seemed dismissive of my concerns as a new parent. The interaction was so unpleasant that I could not continue with the appointment. I chose to leave before the examination was completed because I no longer felt comfortable having this doctor care for my baby. A newborn's first medical visits are important and can already be stressful for parents. The last thing a family needs is to be treated with disrespect. I left feeling upset, frustrated, and disappointed. I would not recommend this doctor to other parents looking for compassionate care for their children. Saddletown Medical Clinic 70 Saddletowne Cir NE Calgary T3J 0H5 Dr Henna Jaleel