Stayed here with my fiancé for a night. It was pouring rain so that kept us up, but the electric blankets were amazing!!! The ambiance was also very cute! Was about $120/night for our stay in February. There are showers and restrooms on property. Would definitely consider coming back! read more

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Loved this place. It was soo peaceful, wished we could have experienced the camp ground a little more. We did glamping and the beds were very comfortable. I loved the blanket warmer and our cabin. It was clean and very esthetic. You can do regular camping, glamping or cabins. Highly recommend it. read more

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We just had the most special weekend at Saddle Mountain! I booked a luxury text stay to surprise my boyfriend for his birthday. I asked the staff if I could ship them a banner I made to set up prior to our arrival. They were so helpful and made this weekend extra special. The grounds were clean, the luxury text has everything you need- heated blankets/ power/ bbq, gas fire pit, gas provided, even a little coffee station. Will for sure be back and reccomending! read more

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We just got back from our camping trip from Saddle Mountain, (glamping in essence) and don't have those negative experiences like few others here, thankfully. We did also hear party songs and loud voices from a campsite but our site was really a bit more secluded on the top, than others so it didn't really bother us or our noise sensitive toddler. Other than that, pretty good stay! Clean sheets, blankets, comfortable mattress and pillow. Cabins are darker and smaller but the tent was nice. We stayed at the Bunker House, we had our decent patio space with picnic tables, chairs, fire pit (gas), bbq grill, tools, microwave, coffee machine, mini fridge (it was smaller on the inside, space was so limited). The bunker also has trash and recycle bins well situated inside the place so we didn't have to step out for anything. The restrooms were literally 5 yards or less, 2 restrooms and 2 showers (more restrooms would have been nicer). Note; They say 2 parking spots BUT the other parking spot is so narrow our SUV couldn't fit. We had 2 SUVs and it was not possible to park them so that felt odd. There is a steep hike on the top. No shop or restaurant on the property but safeway complex and some restaurants on Rio Road are just 3.5 mile"ish We all slept in the tent space, it was cozy and open than the cabin. read more

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This was a pretty nice glamp site! We stayed 1 night during our road trip to Big Sur, which is about an hour away from Carmel. We booked a Luxury Tent - Lower Grove through Airbnb for about $200 for 1 night (we did book pretty late - about 1 week in advance - so the price might be cheaper if booked earlier). Instructions on getting there were pretty easy, and check in is in their central office building 3-8pm. Staff were super friendly! The office closes at 9pm, and then security comes onto the site, so I felt very safe. The whole campsite is small so a lot of the sites are pretty close to each other. They have cabins, RV spots, drive-in sites, walk-in sites, and some really nice luxury tents. Some spots have a nicer view up the hill, but the Luxury Tents in the Lower Grove were on the steep downhill road near the exit, more tucked in under some trees. I did like that the Lower Grove felt a little more private than the Upper Grove. But we did have to walk up the steep hill to get to the nearest bathroom. Our Luxury Tent (50Q) was pre-built and sturdy, and had space for our car right on the site. Our tent came with a queen sized bed, heated blanket, 2 side tables with reading lights, USB plug, a small shelf at the foot of the bed with some towels, and a small side table with a electric kettle and coffee packets. Outside on the small patio was also 2 adirondack chairs for lounging, and a propane grill with grilling utensils. I do wish we got a small table outside for our food, and a fire pit at the site would have been nice. We also ran out of propane in the morning but I'm sure they would refill it if we were staying longer. Our tent was perfect for 2 people. Some other Luxury Tents are much larger and can fit many people, and had large patios, tables, and firepits. Since our site was under some trees, it was quite shaded, which I'm sure would be awesome in the summer! We stayed during early November, so the evening was cool and morning was brisk, but it wasn't freezing. The campsite amenities were very cool: a heated pool, sauna (can fit 6-8 people), multiple fire pits and lounging areas, ping pong table, cornhole, horse shoes, basketball hoop, playground, and hiking trail. There were some sports equipment and games at the front that were available to use as we please. I super enjoyed the clean bathrooms, showers, and dishwash area - with provided hand soap, paper towels, dish soap, and body soap in the showers! It was always clean and never crowded. I thought this was worth it for our site and luxury tent - super duper convenient to not have to bring & set up a tent/sleeping bag. We basically arrived and were able to get comfortable right away. Saddle Mountain is a good choice if visiting the Carmel-by-the-Sea, Monterey, or Big Sur areas. read more

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I'll preface this with saying I'm not the camping type, but I also don't need a 5 star hotel. Also, it was Jan and very cold and we only stayed for one night. It was one of the glamping tents with two queen beds Likes: beds were super comfy and warm despite the lows getting into the upper 30s. We also had our own little "yard" that included a fire pit and grill. We did use the fire pit. You are, in essence, showering outside. If you choose the showers at the top of the hill it's at least nice and steamy in there after you take your shower. They do have sinks to wash and plates, that you've used, and at the one by the bathrooms at the top of the hill there is also a spout for filtered water. Although we did not use them, the pool looked great and there is a small sauna in the pool area. There is also a small playground. Dislikes: first and foremost, if you need to use the restroom, you're taking a little walk. It's not far, but it does involve steps and stones, and uneven ground. There are solar lights in the ground that seem to be there to light the trails , but none of them worked. So this could be a safety issue. Also, although it was not offered to us we did ask if they had a heater. They did. But here's the thing, the electric strip we plugged it into kept shorting after about 5 min so it kept going off. Didn't want to plug it in elsewhere overnight because we didn't want to risk a fire. Going back to the showers, they were warm with great water pressure, but limit what you take in the stall. The water condensation makes things pretty soggy. read more

Saddle Mountain - Glamping tent - Campgrounds Near Me - Carmel, California

My family and I were really looking forward to our family reunion at Saddle Mountain Ranch, but unfortunately, the experience was a major letdown. We rented four cabins, including Cabin #1, with some listed as fitting up to eight people. However, the cabins are extremely small, uncomfortable, and definitely not suitable for eight guests. For the high price we paid, we expected something closer to a hotel or well-rated Airbnb experience, but instead we found poorly maintained, dirty accommodations. There was hair in the tub, mold in the bathrooms, and broken toilet seats that weren't even properly attached. The kitchens were barely stocked, despite the listing saying otherwise. And when we asked for extra towels, staff initially refused, accusing us of having too many people in and out of the cabin--which was not true. We had only five adults and two children, well within the occupancy limits, and we were also renting three other cabins. Worse than the cabin conditions was the treatment we received. We felt like we were under surveillance the entire time. Security was stationed directly outside Cabin 1, supposedly to monitor cars, but this meant any sound from our cabin--like simple conversation--was immediately scrutinized. Their "quiet hours" starting at 9 p.m. felt more like forced silence. We weren't being loud--just talking and telling ghost stories around the campfire. We even tested how far the sound carried and confirmed it could only be heard within our immediate area. Even the security guard admitted the noise was "subjective" and said no one had actually complained--but we were still reprimanded and later fined $100. Adding to the frustration, Saddle Mountain Ranch doesn't even follow its own quiet hour rules. We saw cars arriving and checking in well past 10 p.m., headlights on and engines running, while we were being penalized for simply talking in our own space. The rules are clearly enforced selectively, and the experience felt inconsistent and unfair. To make matters worse, when I asked to speak with a manager, I was falsely told the manager had already reached out--which was untrue. This kind of dishonest and dismissive behavior added to the growing sense that we were being unfairly targeted. Other groups nearby were noticeably louder, but we were the ones constantly monitored and penalized. This place made us feel unwelcome, uncomfortable, and frankly harassed. The environment is tense, not relaxing--and definitely not worth the premium price. If you're looking for a peaceful, enjoyable, and respectful place to stay with family or friends, do yourself a favor and book elsewhere. Saddle Mountain Ranch is not it. read more

Red Flag - Unfair Charges I would not recommend Saddle Mountain based on my recent stay. While the property itself is nice, I had an extremely disappointing experience after checkout. Right after leaving, I was emailed an "incident report" claiming that we burned charcoal directly in their propane fire pit and that this caused damage. We were immediately charged $150 without warning or any real proof. This was shocking because: * We followed the rules during our entire stay. * Their own check-in rules specifically say charcoal is allowed in fire pits/BBQs. * No one from staff contacted us while we were still on-site to verify or discuss the issue. Instead, they simply sent pictures after the fact and charged my card on file automatically. This feels unfair and like a setup, especially since there was no clear evidence that we caused any damage at all. I've stayed at many campgrounds and resorts, and I've never experienced being accused and charged this way. If you're considering booking here, be very cautious--apparently even if you follow the rules, you might still get hit with surprise "damage fees." read more

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This was the most unprofessional team I have ever dealt with. Gave them a deposit for a weekend, it got canceled. After reaching out, they would read without replying for hours and when I did get a reply they said there was nothing I could do but I could book again. After wasting over 100$ on nothing? "Per their policy" was the only answer they gave why they couldn't credit the same exact weekend I already had booked and was accidentally cancelled. Would rather spend a night homeless before giving this group of money hungry, soul-less team another penny. read more

I stayed in a pet friendly luxury tent on the lower grove (48). The tent was ambient, spacious and clean. Grounds and were clean and kempt. Bathrooms were a little dirty but definitely acceptable. Great glamping experience! A short drive to Carmel and Folktale Winery. read more

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We rented two luxury tents for two nights and upon arrival one of our tents was out of power. We got there near the time the front desk closed so we were worried we would be stuck with no power! It was freezing that weekend. After two hours of waiting for staff to find a solution and having an electrician come through, they decided to run a large extension cord from the communal water area into the tent. It was an eye sore. The next morning while we were out, we get a call asking for permission to enter the tent area to address the problem, but upon arrival later that day, we see the extension cord still laying across the ground towards the tent. I asked multiple times if we would be accommodated for this inconvenience, and was told that a manager would reach out to us. No communication. The grounds are nice, and the bathrooms are clean, but we will not be returning nor recommending this place due to our experience and the lack of communication from staff. read more

My husband and I stayed at Saddle Mountain RV Park last week and had such a peaceful and relaxing experience. Our trailer is about 29 ft, and there were several spacious spots available that could easily accommodate it. The directions and instructions for getting there were clear, and the ease of booking online made the whole planning process seamless. Julie at the front desk was incredibly helpful when we checked in and even helped me grab a lounge chair from the pool area (which was unfortunately closed for the season while they prep for summer--but still looked lovely!). The setting itself is absolutely beautiful--tucked into the trees with great views and a quiet, laid-back vibe. It felt like a hidden gem, yet it's just a short drive from Carmel-by-the-Sea and other stunning coastal spots. There are grocery stores and restaurants within walking distance (we did the roundtrip walk twice--about 4 miles total), but they're also easy to reach by car. One of the highlights was the ~4.5 mile hike on the property. It has a good set of switchbacks and climbs about 800 ft in elevation, leading to stunning views of the ocean and Carmel Valley. We thoroughly enjoyed it. Our RV site was clean and surrounded by nature, with just enough privacy and space to feel comfortable. The hookups worked great, and the campground overall was very well maintained. We also appreciated the communal bathrooms and showers--they were clean and well-kept. Both my husband and I used the men's and women's facilities one evening and had a great experience. The staff were friendly, helpful, and incredibly accommodating. Drew, the property manager during the day, was warm, easygoing, and super helpful. The camp host, Gage, was also great--chill, easy to talk to, and just an overall lovely presence around the campground. Just a heads-up for future guests: the road into the campground is a bit narrow and steep in spots, so take it slow if you have a larger rig. That said, it's totally manageable and 100% worth it once you're settled in. All in all, we really enjoyed our stay and would absolutely come back again. It's the perfect blend of rustic charm and convenience! read more

Saddle Mountain - Campgrounds Near Me - Carmel, California

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This place is now under new management and is worlds away from our last experience here! We stayed in cozy cabin #9 this time! When we arrived we were met with a very friendly staff and were given tips and rules for the campgrounds. We even were able to park closer to the cabin this time. We never knew there was parking spaces nearby! We enjoyed the recommendation for the hike, though it IS a very steep climb, the views are absolutely beautiful and worth it if you can muster up the energy! My family very much enjoyed seeing the toys and things added to the pool area and they even tried out the sauna! We made dinner one evening on the grill and it was really nice to have that ready to go if you want to cook up some food right outside! It was awesome to come back here and experience it again, with my daughter older and make some great memories! Definitely will be back again! read more

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This is a nice tent camping and RV campground for families. Set along the Carmel Valley Hills most sites get a view of the beautiful valley and have lots of shade trees. There are recreation opportunities such as a swimming pool and sauna, basketball court, and hiking trail. I love that this campground is in a mountain area away from the highway and roads. The one downfall is that the campground is set on a steep hill with fairly narrow roads. If you are pulling a trailer or driving a large RV it may be intimidating and difficult. We didn't have any trouble driving on the windy roads. Our van is 21 feet and we were assigned a tent site with a pad that we could drive onto. Luckily we arrived in daylight to assess the road conditions and the campsite. When we went back for the night it was already dusk and there was little sunlight to help us navigate the road. Overall this is a pleasant and relaxing campground. read more

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Enjoying the lovely campsite and full amenities. The elevation across the site really allows things to feel like there is space between sites. My kids love playing on the open play equipment area, and I was able to do some work with the free wifi on the deck. Plus there was a pool and sauna, along with multiple fire pits and lounging spaces. It was close enough to other local towns to run around and do some adventures, but secluded enough to really feel like we were in the middle of nowhere. It's definitely on our list of places to come back to, and the trip is only half over! read more

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So recently for my Birthday my wife made my day special with some camping. Well I should say GLAMPING lol. It's winter, and of course Carmel is next to the ocean so it's already cold. To meet me halfway my wife found this campsite and saw the awesome Glamping tents they offer. It's a tent sure, you're in the forest, but it's like a room outside. Once you step into your tent you have a wood floor, a bed with a heated blanket, outlets with power for your lamps and anything else you need. Plus the fire pit is propane, which is provided by the campsite, you get a bbq bit which is also propane. We did have neighbors but they were quiet too so we didn't mind them. It was so much fun to relax by the fire at night, and once it started raining we went inside, zipped up the tent and went to sleep listening to the rain hitting our tent. A plus...place is super clean. You're in the forest, but there are so many amenities here. The bathrooms are clean, showers are provided with warm water, there's a pool, a kids play area, lots of places to sit around and relax. There's a hiking trail that goes up the mountain, we did about half way up and back. Nice views. Definitely recommend this place, the pictures don't do it justice. read more

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Nice camping facility. Amenities were a plus - clean bathrooms, showers, soap etc there's plenty of rooms for tents but also cabin setups for glamping. Great for families or large groups of framily. There is a pool, playground, basketball courts, horse shoe, etc. if you like. Ice and duraflame available for purchase at the office. Quiet hour starts at 10pm. Lots of trees, beautiful outdoors. We'll definitely be back! read more

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In mid-March, I made a reservation for 2 nights in early May for one of the cabins for a weekend getaway with my partner. About 10 days later, we had a conflict come up and needed to cancel the trip. I admit that I did not pay enough attention to the cancellation policy at the time (my bad). When I cancelled, more than 30 days in advance, I was told that I would be charged a $100 "administrative/cancellation" fee. I went back and forth with them, but they would not budge. If I had cancelled any time within 30 days, I would have lost the entire amount. I checked this morning and found that the cabin we had originally reserved is no longer available and has been rerented. I contacted them again, since they were now losing no money despite my cancellation and asked if they would refund the $100. Again, they refused. So I have paid $100 for no value whatsoever and they are collecting what I consider to be an exorbitant fee for pushing a button and relisting the accommodation. Based on previous reviews about the state of the cabins and the poor customer service, I never should have booked it in the first place. read more

Stayed for a couple of days during the week and it was awesome. Our cabin was great, staff was helpful and nice. read more

Saddle Mountain - Campgrounds Near Me - Carmel, California

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Spent two night and three days here in the cabins, my family and I loved it. The rooms were stocked with pots, pans, utensils and everything you need to eat. It was clean and cozy the heaters worked great. Easy check in, easy check out, they have a huge park my two kids enjoyed, a pool and sauna. We used the sauna, it did take a bit longer to heat up but it worked. Ample seating around the communal areas with a view of the mountains. They're right next to an organic farm/farm stand with great food and very good coffee.(5min drive) The perfect location if you want to be tucked away but still a 20min drive into town. read more

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Beautiful location, yes. Peace and quiet, not so much! We enjoyed three nights of tent camping at Saddle Mountain Ranch in May. Check-in with Sandra was easy and friendly. Facilities were kept up well and we saw the staff being intentional about trash and cleanup throughout our stay. We were glad to have showers - very little water pressure but clean and private. We were thrilled with all the green and the canopy of trees. Pathways throughout the campground are steep - be prepared to get a leg workout going to and from the bathrooms. Tent sites are sized for 1 tent only and are close together. Noise was the downside. During our stay, the staff were doing a fair amount of maintenance during the day so we didn't have quiet for napping. Quiet hours are 10pm-7am. We were glad our first two nights were weeknights so the campground wasn't full and we got decent quiet at night. But Friday night, the weekenders rolled in between 10-11pm, which meant noise from setup and then partying until 2am. Unfortunately no one from Saddle Mountain Ranch enforced quiet hours. Which means if we stay again it will definitely be during the week and ideally off-season. We loved the hiking path. The trailhead is within the campground with no public parking so it keeps it pretty much reserved for campers. We clocked it at around 4 miles round-trip and about 1000 feet in elevation gain. Vistas were gorgeous and the morning marine layer had burned off by about 10am so we could see all the way to the Bay. Can imagine it would be a gorgeous sunset viewing spot if you don't mind late hikes. Pool was quite a cold plunge but we enjoyed sitting poolside and reading in the afternoon. Didn't try the sauna but looked solid for 2-4 people at a time. I would expect a place of this size with a full pool to also have a hot tub - I hope they build in this amenity in the future. Overall, would recommend for tent camping with caveats of noise and value for price. You're definitely paying for location (Carmel Valley is quite the destination). read more

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Stayed here with a group of friends for a wedding. Cozy little cabin with everything we needed. Forgot my wallet when leaving, shout out to the staff for arranging to mail it to me. Thank you! read more

I have been camping for many decades all over, this is the worst campsite I've ever been to. It seems like someone took what was a lovely neighborhood location and tried to eek every inch out for a profit. All the sites are on top of each other, the tent sites are just driveways that make you put your tent on one side so cars and people can go through your tent site at any time. They do not enforce their dog off leash or noise rules, and the showers and bathrooms are not separated by gender, so as I had my child washing his hands at the sink we could hear a couple in the shower together on the other side of the wall. Do not go here for peace and quiet or a nature experience, it's in a neighborhood, so leaf blowers, emergency vehicles, and motorcycles can be heard through the day and night. The worst part is they don't let you choose what site you're reserving, so we arrived and they gave us the size we reserved away, then said they had no sites left, so they over booked sites and didn't follow through on what you reserve. We had to put our 2 car and 10 person reservation into a 2 person no car spot, then gave us no option to cancel and no option for a refund when we didn't fit, then tried to upsell us $300 more for a site that wasn't any bigger. Half of us drove from San Diego and the other half from Oregon, so we couldn't just go home, and they did not give us any other accommodations. Terrible experience. You also cannot buy from the office store, you have to put the charge on the card of the person who booked it. They seem to have slapped a fresh coat of paint on and put some decor up to lull you into thinking it's a nice place, it's a hustle with poor management trying to make a buck. In addition- everything you have stated in your reply is a bald-faced lie and a lousy attempt at redeeming your image. Instead of using words to try to persuade people, just do a better job actually providing for your customers. Still waiting for a refund that you supposedly offered, nice try. read more

We stayed at site 29 and though this campsite had beautiful views at the top we did not like how each camp site was staggered on top of one another. It lacked privacy. Not to mention that we had originally booked camp sites 33-35 and did not find out that we were moved to a different site until we got there. There were only 2 bathrooms and 2 showers near our site which was a bummer. Be prepared to wait in line. read more

We have stayed here in the past and the experience was great, but this visit was a disappointment. There was a group campsite that violated the noise curfew until 1:00am!!! We did not get any sleep and decided to cut our short trip, forfeit a paid campsite, and leave the next morning knowing that the same group was there another night. Multiple campers reported the noise throughout the night, but the campers would not keep quiet. We did report our dissatisfaction the next morning and asked for the staff to visit the site. Hoping it was resolved and wishing the other campers a better night. read more

Very cute site. Sadly, they are stacked right on top of eachother so you are bombarded by other people's conversations the entire time. We had only about 20 minutes of solitude to enjoy nature during our stay. read more

Saddle Mountain - View from tent - Campgrounds Near Me - Carmel, California

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Very clean, mostly quiet. RV spaces were extremely small.we also didnt like the set up of the RV spaces in a circle facing each other. Felt like very little privacy. Difficult to walk around the park because its on a very steep hillside. read more

My wife and I stayed in one of the cabins and it was awesome! They have a really nice pool area, bungalows with propane firepits, and lots of stuff to do. The hike to the top of the mountain was my favorite. It's something like 2 miles with great views of the valley and you can see the ocean by downtown Carmel if you go all the way to the top. Good balance of shade and sun. Would definitely go again! read more

Saddle Mountain - Campgrounds Near Me - Carmel, California

Camp sites too close together. Seriously... It was awkward. This place needs to space the camp sites out. Otherwise its a nice place if you want a pool and a small playground for your kids. On a steep hill so we did some walking to get from camp site to bathroom/anywhere. Smell of duraflame throughout the night. Wouldn't recommend campsites. Maybe the cabins are worth it? read more

This place is very pricey for what you get. Expect economy type, motel type accommodations. The cabin we rented ran us approximately $500 for a night after the cleaning fee and tax. One night of parking for a 2nd vehicle was $30 extra to give an example. I will say that the cabin seemed well cleaned - as it should with that steep cleaning fee of $100. However, the layout made it so there was no common area to congregate. There was a two bed loft barely tall enough to stand up (really just fit for children) and a bedroom downstairs fitting a king bed. The kitchenette had a mini fridge and small stove. Unfortunately our stove did not work. We attempted to bake cookies on our one evening there but the staff couldn't figure out how to turn it on either and after a very strong smell of gas, we decided to fully air out the space and not attempt using the oven again since we couldn't tell if there was a gas leak. Since we came in winter, we did not use accommodations like the pool. It would probably be a bit more worth the $ in the warm months. All in all, the cabins are a fine place to stay for a small family but they are very compact and in my opinion are priced very steeply. read more

We love it here!!!!! My kids have so much fun. We swim in the heated pool, explore the hiking trails, play ping pong, BBQ, play on the playground, roast marshmallows by the fire, and love to check out the fun things to do near by and so many great restaurants! I love staying in the cabins. Glamping doesn't get much better than Saddle Mountain! Staff is very friendly and accommodating as well. Will definitely be back!!!!! read more

My friends and I booked two gazebo tents for the weekend and it was a decent experience. However, the two tents are not created equal. One of the gazebo tents have a smaller bed and two electric blankets, and the other has a bigger bed and only one electric blanket which was barely working. During our first night, only one side of the blanket was heated and our second night it stopped working completely, so it was quite unpleasant. Each site has a gas BBQ stove as well as a propane fire pit which made cooking and starting a fire very convenient. However, there are no tables so you either have to place your items on the edge of the fire pit or hold your dishes. Towels are provided inside the gazebo as well. Bathrooms at the top of the hill near most of the campsites were okay, I noticed there are signs that say face coverings are required however it was not enforced very well because I saw multiple people at the bathrooms various times with no mask which worried me a bit. There are cleaner bathrooms by the pool which I preferred even though it was a bit of a walk. Quiet hours start at 10pm nightly and we were careful to follow the rules, however the campsites are SO close together that even before quiet hours you can hear other people's conversations. There isn't much privacy unless you are inside the gazebo. The first night we were there, we could hear partying from the bunk house site way past 12am. Lastly, they charge for everything. There are water bottles inside the room but they are not free. Secondly, I received additional charges on my credit card two days after we were checked out. Upon calling them, they told me that it was a fee for a "broken picture frame". I remember tidying up the room before we left and didn't see any broken picture frames, but whatever. As an avid glamper, Saddle Mountain Ranch unfortunately does not rank in my top three experiences. If you choose to visit, be aware of their various policies and note that all their campsites are very close together. read more

My wife and I had a reservation to check in Friday, September 9, 2022. Unfortunately our family tested positive for COVID earlier this week. I called to get information and spoke to a Sandra. Immediately after informing her she said stated that unfortunately we cannot come due to exposure and that no refund may be issued due to within 30 days, as stated in the contract. When I was repeating her statements back to her she accused me of being upset with her, however, NOT once did I ever raise my voice in the beginning. NOT once did I mention a refund or a rescheduling yet. Sandra just assumed everything and kept putting words in my mouth. She then told me she will only deal with me through email. After going back and forth I finally did get upset. I told her we can still go to our reservation but she threatened to have me removed due to State exposure guidelines, which is 5 days. NOT once did she ask when we first tested positive or if we'd meet the 5 days, we did. She said COVID is not an excuse for a refund and that all other resorts, hotels, etc have moved back from COVID procedures. I'm sorry Sandra, but if you do not work for any other resorts or hotels you have no reason you should be giving there procedures out. We may be out a few hundred dollars but if this is their level of customer service, just assuming and putting words in their customers mouth, then that's actually worse then the money we lost. Yes, I eventually did raise my voice towards the end, which most people would agree is reasonable, because of the way Sandra talked and treated me. I'm definitely going to tell all my friends and family who were interested in going here about my experience. This is definitely an upsetting experience. Word of advice Sandra, don't assume, actually listen to your customers, de escalate the situation, don't put words in your customers mouth, and don't threaten your customers. read more

As some other reviewers mentioned, camp sites are too close to each other. We booked a drive-in tent camp site. It is next to the main drive way.... Very small as well, maybe even smaller than a decent townhouse backyard. And our neighbors are just a few steps away. read more

This wasn't a horrible place to say and it's wasn't the best. Driving up to the RV park was nerve wrecking. The way up to the RV park is a one lane road, very narrow but doable. If another car drives by you will have to pull off to the side but off another truck and trailer drives by, idk how that's gonna go. You drive up a steep round road and READ THE SIGNS! They will help with directions. Our trailer is 19ft, 24ft total. The TOTAL matters. They include that when booking. The space we booked was for 21ft but 28ft total. I called before I booked to confirm we could book that spot. I was told yes it'll be fine. When we get there, front desk says you booked a spot that's smaller that your trailer so we're gonna have to move some things around, blah blah Anyways, it worked out. The parking spaces for trailers are very small and narrow. I was surprised. There is 2 spots that have a small grass area and i would have loved to have one of those spaces. Some of the spaces are hard to get into. We walked out of the trailer and boom! picnic bench . We played in front the trailer. We also had our fire pit in front of the trailer, there was no space any where else. The same camping area has the entrance to check in so there's a lot of driving by, people with trucks and trailers, people checking in for the fancy cabins. Lots of people watching. just keep in mind if you have kids, keep an eye out! There was a lot of kids playing, Very family friendly, dogs allowed. The staff is friendly. I didn't have the best impression when checking in but that was it. No wood burning. Bring your own duralog, they have some there, $6 a log. They have shower house in front of check out, 1 shower & 1 potty. I didn't have trouble taking a shower there. The showers we okay. Not super clean but just wear shower shoes. I always do but you never know. Overall, I would stay again but if we had too. Not against it at all but id try another place to compare. read more

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Loved this glamping experience! My husband and I originally reserved Luxury Tent 47A, but we asked to be moved to Luxury Tent 48B because it included a parking spot right in front of the tent. The bathroom/shower was conveniently located up the stairs right across the way from our tent. And the shower was really nice! 2 stalls in one room with hot water. If you're looking for a family friendly camping site with amenities such as a pool, playground, WiFi, and clean showers/bathrooms, this place is perfect. COVID precautions: - All staff wore face masks - You must wear a face mask when walking around the site and to the bathrooms Thank you Saddle Mountain Ranch for accommodating us! read more

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All in all it was a good stay. Bit pricey for the size of the cabin. But you know.. location, location, location. Beautiful area to be staying. Conveniently close to a grocery store/ shopping center. They had a long list of things for guest to do before leaving. Clean the counters, dishes needed to be in the dish washer, towels in the tub, etc. seemed odd but I kind of get it... they want a quick turn around time for guest to be able to check in. Our friends had booked the place through BNB & had tried to contact the manager multiple times with a few questions but never heard back. The cabin unfortunately had some ants (bugs to be expected in the outdoorsy area we were in) but they got into our food. All in all it wasn't a horrible stay & I would come back. read more

Respectfully so, I understand a noise ordinance. But two people here are unable to sit by the fire having conversation without getting chastised and charged for doing so "after community hours". But screaming, crying kids at 6 am is ok and acceptable. Don't come here if you and your husband are looking to get away from the children and want to stay up past 9 pm to converse. read more

I just got back from staying in a cabin, Jack's Peak with my 2 young kids and husband. I loved the cabin for us and the hiking trail. What I didn't love was the loud music and profanity until 1130! I guess the two nights I choose for my family to enjoy some R&R was not a great quiet weekend. It's right next to where the RV's park too, so just be aware. It was a party central this weekend and not worth the price. Of course my review would be way different if it wasn't so loud. It's in a cute location and the cabins have heating, was not expecting that. :) I did ask a few days before we came if there's pots and pans for cooking and they assured us there was. Well, we had pots but no pans for baking. I guess they ran out or didn't have enough? Advice: go on weekdays or get cabin 1! The pool was big, nice and even heated, the playground was really nice too. read more

Saddle Mountain - Campgrounds Near Me - Carmel, California

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Glamping to the max! Kids loved all the amenities the campsite provided. After a nice long hike, we made sure to utilize the swimming pool on site. Downtown Carmel was a 10 min drive away. Safe way was about 5 min. Nice campsite, your family will be sure to enjoy. read more

Saddle Mountain - Campgrounds Near Me - Carmel, California

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