My first visit to Bergamot yesterday was AMAZING! I loved…read morethe interior of the space. Nothing over the top, just a warm and inviting atmosphere. I thought it was a little strange having to take off my shoes upon entry (spa sandals were provided). Had I had nicer shoes on, I wouldn't have wanted to just leave them by the front door for anyone to take if they felt so inclined. I learned later (after my massage) that there are lockers in the bathroom. I assume I could have locked my shoes up if I had wanted, but that wasn't offered to me. I was promptly greeted by my massage therapist (Ty) after I filled out some new client paperwork. She showed me to the treatment room, and it was truly the nicest one I had ever been in. I LOVED the up lighting in the room. It added a calming glow to an otherwise dark room. Not only did my therapist read my chart, but she sat down and discussed my wants/needs for my 75 minute session. You don't get that kind of personal interaction at larger day spas. Some of those spas are more like a "one size fits all" quantity over quality places. That is not the case here. My massage was WONDERFUL. It was the right amount of therapeutic and relaxing, and the use of warm towels was the cherry on top. Ty addressed my areas of concern and took the time after my massage to tell me her findings. I have definitely found my new place to go to for massage. I see no reason to go anywhere else now unless I'm out of town. I wish I would have stopped in sooner! Thank you for a wonderful experience.

I love Bergamot and have had several wonderful, relaxing massages. I usually book the same massage…read moretherapist but this time I wanted to see what someone else might bring to the table (no pun intended). The massage therapist was kind and welcoming but I noticed that she had on an earbuds-type headset that she wore around the back of her neck. OK, maybe she listens to something that gets her into her groove but several times during the massage she seemed to drift her focus away from me: only one hand on my body that seemed to just stop in mid stroke or repeated massaging the same area over and over and over again, each time getting deeper than the medium touch we had discussed. I even could hear another sound in the room other than the soothing music that was playing. Was that coming from her earpieces? She also spent so much time on my back side that by the time she asked me to flip over the massage was almost done. She just seemed distracted. I will go back but to my usual therapist who has always kept me 100% the focus of her attention.

I appreciated my massage here. It seems like a husband and wife operation and the wife gave me a…read moremassage. They do not speak English very well so you can exactly talk about problem Spots etc but maybe you could get a translation using your phone if it was important. Can recommend!

Loved the foot and back massage. You get to keep your clothes on. Very nice atmosphereread more

masseuse brought phone in room and answered calls during massage and also left room to to greet…read morewalk-in.demanded 40 dollar tip for 70 dollar massage. notvery relaxing.

Best massage I have had in YEARS. They were very supportive and I have felt so much better than…read morewhen I left

A truly local and lovely business that continues to grow mindfully due to the dreams and goals of…read moreowner Hannah. A great array of services are offered with new ones introduced regularly. Try their kava lounge!

Alex gave me one of the best deep tissue massages of my life - she is very strong and intuitive to…read morethe knots and tight spots - and released all of the knots in my body - some had been there for months. She also listens well to what you ask for and remembers to do it. She has a sparkling positive energy that was delightful to be around. Spa itself has positive energy, friendly staff and organic high quality beauty products for purchase. Highly reccomend this gem of a spa

This massage place is amazing. I go about once a month (sometimes two) and every time, I walk out…read morefeeling like a new perso

Not as advertised No real skills, not service oriented,…read moredoesn't maintain a standard schedule, simply have other options on University Ave within a mile or two

This WAS a great provider of relaxing massages. But, it closed. The space is vacant. No information…read moreis available on a possible new location. And, their phone isn't answered.

Called beforehand to schedule a massage. "Yes no problem, darling", the lady at the reception…read morereassured me. Went out of my way to get cash (they are cash only), drove to the other side of town, entered...only to hear "we are closed", "sorry no massage goodbye".

Excellent and knowledgeable staff. Despite the strip mall location the office is well appointed,…read morerelaxing, and very clean. This is a professional establishment. An intake form is provided to allow the customer to identify massage type (pressure), additions like hot stones, etc. and areas of concern. I have been here 3 times. I recommend it to my friends and my wife.

CeCe and Nana, thank you for taking care of us during our couple's massage! You did a fantastic…read morejob, we were both amazed at how relaxed we felt afterward.

I've been there four times and have felt better when I leave. They will ask before touching in…read morecertain places.

Took a chance here for a massage for some sore muscles and it paid off. Texted them for an appt and…read moregot it right away. Massage was good. Typical Asian style of compression, rolls with forearms, and stretching. Best part of the hot towel to clean off the massage oil. The place is bigger than i thought. Spacious room smells clean and fresh, relaxing music in a quiet environment. Staff is respectful and will ask for permission in case you are not comfortable with certain areas of the body massaged. I like that. Nothing assumed. I would definitely return for future massages.

It is 3pm on a Saturday - the sign says open, but the door is locked and no one answers when we…read moreknock. When you call, you get a message in Chinese.

The best massage shop in Madison, quiet, clean, helpful for all pains, professional, saferead more