If you're looking for solid home security, High Country is who you want to install it. We have a…read morehome and a workshop that we needed secured on the same system, both wired and wireless. They're a super-professional crew that estimates and installs quickly and competently. Great products, solid service, good pricing - can't ask for more.

Called back within the hour! I may switch services do to this fact alone! Nothing worse than…read morereporting something and having no follow up service...

We are very please with our new security camera system Miguel put in. We appreciate his hard work,…read morebeing professional and courteous with our business and customers. We were really impressed with all the cameras he put in and how he walked us through on how to use our system. He was very informative and is easy to get a hold of if you have any questions at all. I highly recommend using Beyond AVi to anyone and everyone! Thank you Miguel we look forward toward working with you again!

Miguel was very professional and did a great job! He wore booties in the house which I highly…read moreappreciated and he cleaned up and vacuumed when the job was done. He gave us a quote on how much it would cost ahead of time and gave us an accurate time frame for how long it would take. We had a couple outlets moved and I couldn't believe how great it looked when he finished! I Will absolutely be recommending him to our friends and family and would call him again in a heart beat if we needed more things done. I wish I had taken before and after photos to show what a difference it made and what an amazing job Miguel did. Anyways the job was so well done that I felt it deserved a 5 star review!

We absolutely loved our experience working with Alex and are still working with him on ongoing…read moreprojects! When we moved into our home, we were told we needed to update our electrical panel, and Alex took the time to walk us through the scope of work and exactly what would be required, at a very fair value. As first-time homebuyers, escrow and the home sale process were incredibly stressful, and Alex was truly compassionate, patient, and understanding throughout the entire process. While we did need to obtain a permit through the City of Folsom and contact SMUD ourselves, Alex handled every other detail seamlessly, even when my husband and I had a million questions. Our project was a bit more complex, and we really appreciated that he consulted another electrician to ensure everything was done correctly and with precision. The work was completed in one day (aside from the stucco work), and we enjoyed working with Alex so much that we asked him to come back to help with additional electrical and general handyman projects, including safely removing items from our walls before painting. We honestly couldn't have gotten through this month without him! We're not done with our home projects yet, but now we have someone we can always call and trust. Thank you, Arsunda!

We couldn't be happier with Alexei's work! From the moment…read morehe arrived at our warehouse, it was clear we were in good hands. Due to a clerical error, our HR team mistakenly submitted the installation request as a residential job instead of a commercial one. Despite the mix-up, Alexei handled everything with patience and professionalism. He worked with us to ensure the billing was corrected fairly and even gave us a generous deal to account for the estimate mistake. The installation itself was flawless thorough, efficient, and incredibly detailed. Alexei went above and beyond by patching up several wall holes at no extra charge, which speaks volumes about his integrity and pride in his work. It's rare to find someone this skilled who also genuinely cares about the customer experience. If you're looking for someone to install security cameras-whether for your home or business-Alexei is the one to call. Choosing him was one of the best decisions we've made, and we now understand why his company comes so highly recommended.

Vince was excellent. He mounted 2 TVs and was detail oriented, efficient, and careful. He did a…read moregreat job with cable organization as well. I thought his prices were fair and competitive. He also conducted himself professionally. I never got the sense he was trying to upsell unnecessary work. In fact, he provided reasonable options (e.g., buy cables and TV mounts from him, or he could install equipment I brought myself). Prices for his own equipment and cables were good. Going forward, I'll hire him again for more Ethernet networking and security camera installation work. I recommend him! Update 2025-12: I had Vince return for ethernet fixing and security camera installation and he did a phenomenal job. We discussed the different locations for the camera to determine their trade-offs. The whole time, I felt like he was prioritizing what would work for me rather than what was optimal for him. He was professional, friendly, flexible, and patient with great attention to detail. He did an amazing job installing the camera. Will definitely work with him in the future. I recommend him without reservation. He will be our go to for ethernet, TV mounting, home audio, and home security installation.

Vince installed Starlink on our house today and did an amazing job. He placed it right where we…read morewanted and fished the line through an abandoned telephone hole so no new holes in the house. He aligned it perfectly, connected it to the router and answered all of our questions, all for a reasonable cost. If you are looking to get a Starlink dish Vince is the guy to call.

I had a great experience with Safe Side. Highly recommend. They are responsive and clear, and all…read morethe staff are obviously experienced. Ryan came to do a consult, make recommendations for the type of system to meet my particular needs. He gave excellent advice, and didn't try to sell me anything I didn't need. Mitch and the other techs were great with the installation. They hid the wires along the roof line as I requested (not so easy), and were completely informative. They explained the system and took the time to go through all the options for how to make it work best for us. Diana in the office is quick, knowledgable, and pleasant. Totally worth the money. I feel like a truly valued customer. And, I actually do feel more secure in my home.

Safe Side Security has been great to work with. I've had their system for a while now, and any time…read moreI've had a question or needed help with my account, they've been super responsive. It's so refreshing to call and have a real person answer the phone--no long hold times or getting bounced around. The team at the office is always helpful and friendly. Really appreciate the level of service they continue to provide."

I have sent emails and left messages about my account since September 2024. I have not heard back…read morefrom anyone. I want to cancel my services!!!!! Unfortunately, I have auto withdraw through the bank so I keep getting charge monthlyu. All messages left on their answering services never gets a call back, this has happened in 2023 as well. Getting fustrated. Account Number: V48336

I have called several times a day for the past 2 weeks. I always get their voice mail. I have…read morestopped leaving messages because they never call me back. Since they never answer their phone or their messages, I have no idea when I will have working solar cameras. However, they have no problem taking my payment. I have 2 SOLAR cameras that do not work because they DO NOT get ANY SUNLIGHT. So what's the deal with this company, I see some people get service, but I can't. Do they select the people they want to help and reject the rest, making money hand over fist while they take everybody's money?

The best including Sunday arrival. All network and other issues resolved. Great guy to work…read morewith.?Joni is totally happy. Couldn't have done any better.

From the owner: TM Tech specializes in providing comprehensive security solutions for homes and businesses. From…read morestate-of-the-art alarm systems and 24/7 monitoring to surveillance cameras and custom access control, TM Tech delivers peace of mind with clear, straightforward service. Their knowledgeable team walks clients through every step, ensuring solutions are expertly designed, installed, and maintained—all with full transparency on costs and services.

Very polite. Very quick and very good. Came on time. Repaired and did maintenance on the Central…read moreVacuum System.

A couple years ago I bought a vacuum and it was under $100 and very good. Now the lower end vacuums…read moreappear to be garbage, very cheaply made and they are selling them at prices that don't reflect the quality. It looks like they all the cheaper model are plastic and look like crap. Who designed these things? It looks like a lot of stores are selling inferior stuff. Target is the same. Customer service I had recently was mediocre at best...guy talking fast and not really interested in me probably because I wanted something affordable. After looking at the cheaper vacuums, I decided to go else's to Auburn, Rocklin or Sac.

Bay Alarm installation and product review…read more Last month I replaced my old security system and monitoring company. I replaced it with a security system from Bay Alarm Company. I waited for a month before writing this review because I wanted to use the system and all of it's feature, which I have done. Below is my assessment. Sales staff and Installation staff: 1. The information provided by the sales representative was easy to follow and accurate. The sales rep was friendly, knowledgeable and very professional. Kudos to Tony Basurto, the sales rep and Nina Johnson, the field rep in charge of scheduling, for making my transition from the old system to the new one seamless and easy. 2. The contract is standard. Be sure to read it particularly the warranty, service, and payment language. I was ok with the contract language overall. The company requires autopay which means that they automatically bill your account on a monthly, quarterly, or annual basis. You choose which cycle you prefer. Also, monitoring service is billed in advance and it is much pricier than other monitoring services. Similar to other monitoring services you are locked in the contract for a select number of years. 3. The installation process was somewhat lengthy, but for a good reason. The installation team wanted to make sure that the newly installed system worked properly. Going from one system to another is not an easy job, but the team that came out did an outstanding job. There were a few hiccups that they easily resolved. Kudos to the installation team (Ricky and IT guy) for their patience with us and doing a thorough job. 4. We received a follow-up phone call from the supervisor(Seth) that we missed. Seth left a message for us to call him if we had questions about the system, or needed additional help. That was a very nice touch from the company. Security System: 1. The new system is quite easy to use and though limited, I like the features that are available. In terms of security and peace of mind that it offers, I have no complaints. I do have a few observations having used the system for a month. Those, I will discuss with the company. I do not think that it is appropriate to note them here. 2. The documentation for the system needs to be updated. I was disappointed that it did not directly correspond with the system. Some options that I tried to use or access based on the documentation did not work out as outlined in the documentation. 3. The system interface is basic. I guess that translate into easy to use. The system works great and does what it is intended to do. However, I personally think that a security system's interface can be more aesthetic, functional, and still be easy to use. I have to confess that I want it all; functionality, ease of use, whistles and bells, and visually pleasing interface. I have seen systems that meet this standard, but I did not care for the service ethics of those companies. I must also confess that the service ethics of a company trumps whistles and bells for me. And, so far Bay Alarm company's service ethics have been stellar. Billing: 1. I received the first monitoring bill last month. I had a problem that was immediately remedied. In Bay Alarms's defense, the problem was me. However, Bay Alarm resolved the issue. I would highly recommend going with this company if you need a new security system, or you plan to change your existing system. Just note that the monitoring service is higher than other companies. And, you must be clear on your expectation and realistic about what the company can provide.

We have a Bay Alarm system that was installed by the previous owners. We purchased the home 7 years…read moreago. We had our windows replaced and the installers saved the alarm sensors and pulled the wires through the window frames. Bay Alarm wanted over $1,000 to reconnect the sensors. I told them over and over this was not a new install and the wires are already pulled through, they offered me 1/2 off to sign a year long contract. After the installation, several of our hard wired windows were switched to wireless sensors because the "wires were too short". When the technicians left, we couldn't arm the system due to a fault in the garage door. I called Bay Alarm and had to wait another week for someone else to come out and repair that issue, I asked that technician why some hardwired sensors were switched to wireless and he didn't think the wires were too short. A couple weeks ago I received a text there was a problem with our radio signal on our alarm system. I called, as the text instructed me to, and they quoted me $150 to come fix the issue with their equipment which I pay a monthly fee to use. Ridiculous. I asked to speak to a manager, who walked me through how to run a test and it was working again so the service call was avoided, for now. I got a survey asking about my experience and the branch manager (Zachary) emailed me to set up a time to talk. I replied, that was a week ago-no call or reply. If Bay Alarm wasn't already installed in our home we wouldn't use their service.

I had a blown electrical socket in my kitchen and needed a new one. John returned my call within an…read morehour from my request and was able to come out that day. I decided that beyond the blown socket an extra plug needed to be installed , so he came back the next day and completed the job. He was professional and explained what he was doing. The price turned out to be less than his quote. Which was nice. I will absolutely call him back for any other electrical needs.

i had outlets installed for dmy washer and dryer. he was on time, friendly and professional. The…read morecost of the job was what he quoted me and i expected it to be much more than he charged. He left the job site clean too. Thanks D & D electric, He will always be my first choice and I highly recommend him. No problems or issues. Alicia