The management for the building is a dick. His name is Mohsen, he acts nice and smiling, saying he will help you if you need anything. But if you go to him with any problems with your apartment, he doesn't ever show concerns or willingness to help you. Maintenance is great and kind, Mohsen is just the worst tho and he is their boss...
1. My apartment was under CONSTRUCTION when my roommate and I moved in, and when we brought this up to Mohsen, he told us to SHARE ROOMS while the other room is under construction. That was NOT what we signed for, as we were supposed to have TWO rooms ready by the time our contract started. He kept saying that we are lucky they're building us a new room, and we should be thankful instead of complaining to him. Under normal circumstance where we move in and the apartment is new, sure. But on the day we move in, expecting to find a place ready for us to move in to and sleep??? NOT OKAY. Also, it was the property's decision to invest in the reconstruction of this room for THEIR future profit, still not our price to pay or for us to be taken advantage of. It wasn't our decision.
2.With no other choice, we stayed. The construction lasted over a month and a half, and openings in the floors/walls meant that there were mice and roaches crawling in. There was no bathroom for one of the weeks during.
3. We caught 3 roaches just within the first week of being there. Even when construction was finished, we kept hearing mice in our kitchen; that was when discovered a hole behind our oven that wasn't filled in properly, and it was literally the size of a hot dog bun. Any creatures could have crawled in honestly...
4. We scheduled to meet him in his office to discuss our options, and he had a huge attitude, calling us ungrateful and other names. The entire time when we are trying to talk to him in his office, he was jerk and seemed like he never really planned to listen. He was cussing at us, starting with "who the F*** is this?" as he refers to my roommate.
5. Throughout the course of our conversation, he picked up 2 phone calls. He was stubborn and kept telling us to leave. Some new tenants came to his office with questions, and he dismissed us, saying, "no, you guys don't know what you're talking about." Then he turned around, tended to the people who just walked in, and completely ignored us. Given the fact that the ones who entered his office after us were male, and he treated them completely differently than how he treated my roommate and I, who are both female, I dare to add sexist and condescending to the list of how to describe him.
6. At the end of the contract, we cleaned out the apartment completely, broom swept the floors, mopped the floors, repainted the walls, anything we could do to minimize the security fee deduction. A month later, we got our security deposit back only to find out that they actually had the audacity to charge us $1300.00 for CLEANING FEES. Any other places in Boston will charge at most a few hundred. We got charged THIRTEEN HUNDRED DOLLARS!? From my point of view, he gets off of taking advantage of college students and their money, and is totally loving it.
TL;DR Mohsen the manager was very unprofessional, rude, wasn't willing to listen/difficult to talk to, didn't care about anything we had to say, never resolved any of our concerns, charged us unnecessarily high for security deposit, 10 out of 10 wouldn't recommend anyone to stay anywhere this manager runs. read more