I feel deceived into purchasing pillow protectors that I didn't need. Even though I moved to NJ and…read moreit would have been easier to go to a near by store, I made my order with Chelsea since I thought it would be courteous as she spent the time showing us furniture. I was hesitant to purchase pillow protectors since I haven't gotten my pillows yet but she reassured me that I could make changes and it would be SO much easier to order them along with the mattress. Unfortunately she left out a very important piece of information, that any protectors have a 3 day return window! So now I am stuck with the wrong sizes, and getting sent in circles trying to find a solution with CS and she also can't seem to help. It feels quite unethical and I'm disappointed they would do this just to sell a few more products....i bought a mattress that was well over 2K, was that not enough?

Ok so what I thought was just me browsing turned into a whole remodel of my living room. Jennifer…read moregreeted me and asked me if I was looking for something specific and $2700 later I had a whole new living room set. Now I ordered in March and the set wasn't delivered until June. I did put a deposit down and paid on it until the whole this was paid off. So don't let them tell you they don't do that. Upon initial arrival, the method by which they tell you your furniture will be delivered was spot on. I didn't have to wait all day. They actually came about 30min early. Problem was not all 4 pieces were delivered. I was not happy for obvious reasons. I immediately got on the phone with them and expressed my dissatisfaction. They then told me the piece would be delivered on Thursday (this was Saturday). And it turns out it was delivered on Thursday as promised. So the set is now complete. So overall it was good experience.

The best!! Amazing customer services. I love it. They have all you need for the house the furniture…read moreis amazing they have everything.

From the owner: Providing affordable options to make your house into a beautiful home!…read more We feature a great selection of living room, bedroom, dining room, home office, entertainment, accent, kids furniture, and mattresses in the Bronx.We offer many financing options to fit almost every budget, including flexible lay-aways and small down payments.

Reasonable price , service are fast and free delivery . They assembly my bed very well . Highly…read morerecommended . Thank you

TERRIBLE customer service at this Home Goods in Bay Terrace! Their MANAGER Claudia is a horrible,…read moredisrespectful, miserable woman with awful attitude towards customers!! I asked for a simple $14.99 refund (wow!) for a purchase at a different location that was too far from me, and she did nothing, nothing at all to assist me. What is she getting paid for to do then? Why is this awful woman with a sarcastic attitude a manager here?! She told me to drive all the way out to the Home Goods where I purchased to get a $14.99 refund. Who in the world says that?? And with such pleasure?! She shouldn't be working anywhere as a manager, what a disgrace!!!!

place is very narrow and packed full of stuff. good luck getting around the store. Not my kinda…read morestore but enough stuff to choose from.

We've been using Paradise Furniture for years, and I can't say enough good things about Bruce. He…read moreis incredibly patient, never pushy, and always takes the time to make sure you're completely comfortable with your purchase. His knowledge and honesty really set him apart. The prices are truly unbeatable. We recently bought a new home in Florida, and Bruce handled shipping our furniture there seamlessly. Not only did everything arrive exactly as promised, but he also saved us a significant amount of money in the process. If you're looking for great service, fair pricing, and someone who genuinely cares about his customers, ask for Bruce at Paradise Furniture. You won't regret it.

We have used Bruce for years and he is great. Friendly and honest with fantastic prices…read more Don't waste time - use Paradise !!!

I was wandering around Main street looking for furniture and I came here after I was referred to go…read morehere from another furniture store down the block. I was in the market to get a new sofa bed, but didn't feel like assembling another IKEA furniture. The people here were very courteous and was opened to bargaining. They have a basement with more furniture if you want to browse. I was able to get my couch further discounted and free delivery (I lived only a few blocks away though)! The delivery guys called before coming and brought my couch up without problems. They also helped with some light assembly. I have a pretty awesome couch now at a great deal. Will definitely look for more random things there.

I have never been so offended by any salespersons before. I was looking for a mattress for my guest…read moreroom. I personally prefer mattresses from Asia as they tend to be firmer than most firm mattresses. I called this store to ask about price and delivery options. When he found out I live on Long Island he said they can't guarantee delivery date since they will only deliver to LI if they happen to have furniture delivery in the area. I understand they have their cost so I suggested I can pay for delivery charge and even get a more expensive mattress to justify their cost. This guy just kept nagging how much it would cost them n it won't make sense to deliver despite the fact that I had already suggested to pay up n cover the cost. So I still held my cool and calmly told him again I would cover the cost. He then said "no I can't, it costs too much to deliver. Use your brain to think about it!" I was so furious I stopped him and said "how could you talk to your customer like that? I was being polite and calm, all you have to do is to say sorry we can't really accommodate that. There's absolutely no need to be so rude and ask your customer to use his brain!!" He was like "Ok. Ok." as if he doesn't care what I was saying. Still no apology nor remorse. I asked for his name (Mr. Wong) and I said I don't know if you are the boss or employee but either way good luck I'll give out an honest review in Yelp. And he still said, "Ok. ok" like whatever. I'm not sure if that's his real name but he sounds like around 45-55 year old with an accent. I think he's from Tai Shan area hence his accent in Cantonese. His attitude was like a older people scolding a teenager as if I know nothing. TERRIBLE!!! Never go there people!!! I'll give 0 if I could! The

This HomeGoods is quite small and not much space to walk through in every aisle. They try to take…read moreadvantage of the space by fitting a lot of stuff everywhere. There was too much to look at and so many goods of different brands and styles everywhere. It was hard to go through. Surprisingly, most of the lamps were plastic packaged and not dirty at all! They were brand new! Mostly you see a lot of dirty smudges on products at HomeGoods but in the lighting section the lamps were very clean and brand new. I found some nice goods like a 6 tier mini basket organizer shelf but it was too big for me to carry all the way home and I was about to go to an event before I got here. There was also just 1 large fake fig tree that was very appealing and a nice match to a couch. Not crowded in the midday and lots of parking around it because it is located in the College Point mall. Restrooms were working and it was next to the lighting section. Clean bathrooms.

I had a concerning incident when I visited HomeGoods the other day…read more As I retrieved a cart from the parking area, I placed my toddler inside and began pushing it toward the entrance. Unexpectedly, the cart locked while still in motion--right in the middle of the roadway--and I was left stuck trying to force the cart to move with my child near moving cars. I couldn't just leave it in the middle of the street as that would also be a hazard. There were no visible warning signs in the parking lot to alert shoppers to this locking system. When I mentioned it to customer service, their reply downplayed the situation as an inconvenience and failed to acknowledge the real safety risk, especially with small children involved.

Amazing experience. Sam Choi helped me and he was patient…read moreand helpful. I got old and started to get back pain from crappy mattresses. Been eyeing on Purple mattress but after I tried on a whole bunch of mattresses at Mattress firm, found something else that I liked more. Item was on sale. Tried massager reclining bed base and it was life changing! Had to get both. Set up delivery and delivery was on time and set up the bed quickly. Seamless. I'm very happy with the service and would find Sam again when I need another bed. I'd probably get another massaging zero gravity bed base and mattress in bigger size soon.

So I came here bc it was a local spot for my bed and base. Spent $3,000!! Had two issues with bed…read moreand frame. I called the 1st time and a younger girl picked up and rushed me off the phone.. to google the number or send a email! No human person from mattress firm to speak to only emails. Ha.. 2nd call , gentleman picked up, he was more promising. He put me on hold and then told me his "Manager " asked me to call a 1800 number. He didn't have it. So 3rd strike will not happen bc I will never buy anything from your store ! Don't give customer promises and then bail with a I can't help you!

I always try to buy all my household items at this PC Richards…read more Why because this store has the most honest and trustworthy salesmen Mike Greenfields is no exception, no high pressure sales approach and no just suggesting all the higher priced items. Mike knew what I was looking for and made it happen at a decent price. I always hated the pushy arrogant sales staff at other store's. Mike Greenfield and this PC Richards at Bayside 17 will always be my first choice.

They sell appliances, but then it's up to you to get it installed…read more They have a modest installation fee of $275 to check for fit, and install a $3,700 24-inch Kitchen-Aid double wall oven. That's two separate appointments. No one reads installation instructions. If the cabinet needs any modification, such as wood blocks to fit and support the brackets for one of the 80-pound wall ovens, they do not make those modifications, or they depend on the installer to do so if he wants to. The wood blocks will not be wide enough, so the bracket will only be attached with half the screws. The 80 lb second wall oven will be placed on the insufficient bracket before the face plate is attached so a hole is left between the ovens.\. The brackets will not be plumb so the face plate will not fit. Double stick tape will not hold it. No special equipment to carry the heavy ovens, so God help us all. Kitchen-Aid has no recommendations except Angies list... Do all people in Queens know how to install their wall ovens? Is this the Twilight Zone? PC Richard Boris can not understand why I am dissatisfied with their service or why I think I deserve a refund of my $275. Store manager Sarah does not answer me back. Mike Greenfield Kicked me to Customer Service who kicked me to the the Store manager Sarah and District Manager who is unnamed.