Bob's works different than the last time we bought furniture and after this I realized I paid way…read moretoo much for the same stuff from Ashley. Other brands of stores seem to have a negotiable sticker price (meaning Ashley overcharge most customers/work like a car dealership), Bob's is selling those same couches, tables, and products from Ashley, etc at the price you should be paying, there's no negotiation here which I personally think is better. It's like how Trader Joe's does it where they put their own name on brandname products. They don't offer free delivery & still ended up being cheaper than competitor!! always charge same rate for delivery whatever order size so at least that's good. The weird add-on is the protection plans/pillow protectors mattress covers. But those make it possible for you to get a free replacement on your product if something happens which is not something I've seen mentioned. It costs more but it's basically giving you your next mattress for free. If you're tired of ikea furniture this is the place.

This review is about Bob's Furniture, not this particular store…read more I ordered a bedroom set and when it was delivered, the nightstand and the footboard were damaged. I spoke to customer service and the arranged a new delivery date to deliver a new nightstand and footboard. Well, the second delivery arrived with both items damaged AGAIN. So we tried for a third time. This time I was promised the merchandise would be carefully inspected before it left the warehouse. And yesterday was the delivery. The boxes arrived with tape on it that said "INSPECTED", yet when the delivery guys opened the boxes, the items were both damaged far worse than any of the previously delivered ones. Clearly nothing was inspected. Someone just slapped that tape on the box. Now I called corporate, and after a lengthy call, I was promised they would look into this and I would receive a call TODAY. Keep in mind this was on a recorded line when I was PROMISED a call today. So they can listen to the tape. It is now 4 PM and I have not heard from anyone. What's even better, is after I hung up with corporate yesterday, I got a call from customer service to let me know that the line I had ordered is now discontinued, and there are no more nightstands. So now they can't even replace the nightstand if they wanted to. I've ordered from Bob's in the past and had a good experience. But this is absolutely appalling and unacceptable. I paid a lot of money for damaged furniture and nobody is helping me to resolve this. Further, they're no longer even able to replace the damaged items since they no longer are in stock since this line that I ordered from his discontinued. I asked the woman at corporate yesterday three times if I would hear from her today and she said yes. I am very upset that I have not heard from anyone and no one is trying to resolve this. And I have now had three deliveries and missed several days of work and lost money since I had to take off to be home for the deliveries. This is a deplorable way to do business and no one is even trying to make this right. Take your business elsewhere. This has been a truly exhausting, upsetting and draining experience. and the fact that nobody is helping to make this right is that much worse.

The best!! Amazing customer services. I love it. They have all you need for the house the furniture…read moreis amazing they have everything.

From the owner: Providing affordable options to make your house into a beautiful home!…read more We feature a great selection of living room, bedroom, dining room, home office, entertainment, accent, kids furniture, and mattresses in the Bronx.We offer many financing options to fit almost every budget, including flexible lay-aways and small down payments.

Reasonable price , service are fast and free delivery . They assembly my bed very well . Highly…read morerecommended . Thank you

My wife and I shop there regularly. We visited a couple of days ago. I bought a small ice cube…read moretray, but probably will return it because, truth be told, it was an impulse buy. In any case, the store is always packed with a variety of unique and interesting household items. It's worth visiting just to browse. My only minor complaint is the narrow aisles make navigating a bit difficult. Also, my understanding is the old manager is no longer there so hopefully customer service will improve. Since it's located in the Bay Terrace mall, there is ample parking, other shopping venues, a large supermarket, and several restaurants. Overall, worth a rating of at 4 stars, good stuff, definitely time well-spent, again even if just to browse.

The line here is always super long and even when it's not the cashiers are extremely slow. You can…read morenever just run in quick for something with the wait time that it is to check out might as well go to another HomeGoods or give yourself ample time.

We've been using Paradise Furniture for years, and I can't say enough good things about Bruce. He…read moreis incredibly patient, never pushy, and always takes the time to make sure you're completely comfortable with your purchase. His knowledge and honesty really set him apart. The prices are truly unbeatable. We recently bought a new home in Florida, and Bruce handled shipping our furniture there seamlessly. Not only did everything arrive exactly as promised, but he also saved us a significant amount of money in the process. If you're looking for great service, fair pricing, and someone who genuinely cares about his customers, ask for Bruce at Paradise Furniture. You won't regret it.

We have used Bruce for years and he is great. Friendly and honest with fantastic prices…read more Don't waste time - use Paradise !!!

I was wandering around Main street looking for furniture and I came here after I was referred to go…read morehere from another furniture store down the block. I was in the market to get a new sofa bed, but didn't feel like assembling another IKEA furniture. The people here were very courteous and was opened to bargaining. They have a basement with more furniture if you want to browse. I was able to get my couch further discounted and free delivery (I lived only a few blocks away though)! The delivery guys called before coming and brought my couch up without problems. They also helped with some light assembly. I have a pretty awesome couch now at a great deal. Will definitely look for more random things there.

I have never been so offended by any salespersons before. I was looking for a mattress for my guest…read moreroom. I personally prefer mattresses from Asia as they tend to be firmer than most firm mattresses. I called this store to ask about price and delivery options. When he found out I live on Long Island he said they can't guarantee delivery date since they will only deliver to LI if they happen to have furniture delivery in the area. I understand they have their cost so I suggested I can pay for delivery charge and even get a more expensive mattress to justify their cost. This guy just kept nagging how much it would cost them n it won't make sense to deliver despite the fact that I had already suggested to pay up n cover the cost. So I still held my cool and calmly told him again I would cover the cost. He then said "no I can't, it costs too much to deliver. Use your brain to think about it!" I was so furious I stopped him and said "how could you talk to your customer like that? I was being polite and calm, all you have to do is to say sorry we can't really accommodate that. There's absolutely no need to be so rude and ask your customer to use his brain!!" He was like "Ok. Ok." as if he doesn't care what I was saying. Still no apology nor remorse. I asked for his name (Mr. Wong) and I said I don't know if you are the boss or employee but either way good luck I'll give out an honest review in Yelp. And he still said, "Ok. ok" like whatever. I'm not sure if that's his real name but he sounds like around 45-55 year old with an accent. I think he's from Tai Shan area hence his accent in Cantonese. His attitude was like a older people scolding a teenager as if I know nothing. TERRIBLE!!! Never go there people!!! I'll give 0 if I could! The

This HomeGoods is quite small and not much space to walk through in every aisle. They try to take…read moreadvantage of the space by fitting a lot of stuff everywhere. There was too much to look at and so many goods of different brands and styles everywhere. It was hard to go through. Surprisingly, most of the lamps were plastic packaged and not dirty at all! They were brand new! Mostly you see a lot of dirty smudges on products at HomeGoods but in the lighting section the lamps were very clean and brand new. I found some nice goods like a 6 tier mini basket organizer shelf but it was too big for me to carry all the way home and I was about to go to an event before I got here. There was also just 1 large fake fig tree that was very appealing and a nice match to a couch. Not crowded in the midday and lots of parking around it because it is located in the College Point mall. Restrooms were working and it was next to the lighting section. Clean bathrooms.

I had a concerning incident when I visited HomeGoods the other day…read more As I retrieved a cart from the parking area, I placed my toddler inside and began pushing it toward the entrance. Unexpectedly, the cart locked while still in motion--right in the middle of the roadway--and I was left stuck trying to force the cart to move with my child near moving cars. I couldn't just leave it in the middle of the street as that would also be a hazard. There were no visible warning signs in the parking lot to alert shoppers to this locking system. When I mentioned it to customer service, their reply downplayed the situation as an inconvenience and failed to acknowledge the real safety risk, especially with small children involved.

Amazing experience. Sam Choi helped me and he was patient…read moreand helpful. I got old and started to get back pain from crappy mattresses. Been eyeing on Purple mattress but after I tried on a whole bunch of mattresses at Mattress firm, found something else that I liked more. Item was on sale. Tried massager reclining bed base and it was life changing! Had to get both. Set up delivery and delivery was on time and set up the bed quickly. Seamless. I'm very happy with the service and would find Sam again when I need another bed. I'd probably get another massaging zero gravity bed base and mattress in bigger size soon.

Recently bought a Tempur-pedic mattress here at the store and I am so happy with the purchase. My…read moreback pain has pretty much gone away since using the mattress and I am very happy with the staff and customer service here at the store. The manager Mia introduced quite a few options and we ended up with a Tempur-pedic bed. Overall we felt welcomed and we also asked tons of questions. She was really friendly and gave honest opinions which we really appreciated that.

Exceptional quality, large selection, and great prices. The owner went above and beyond to help us…read morefind a rug that met our needs and we couldn't be happier with our new rug. Highly recommended!

I highly recommend the Rug Store! I bought an area rug for my dining room. It's absolutely…read morebeautiful and the price was very reasonable. The best part of the experience is that it was delivered, placed perfectly in my dining room and they even removed my old rug. I will be using them again!