Tony and his wife are awesome . Very patient , fast service , pleasant people and the price was…read morevery reasonable! I would recommend anyone go to J & W Jewelers . Super awesome business

I'm extremely disappointed with the necklace I received. The craftsmanship was far below what I…read moreexpected from a professional jeweler. The necklace is not the correct length or style that was discussed. What's even more concerning is how the pearls are attached. Instead of being properly set or integrated into the design, they are essentially tied onto the chain with string. This not only looks unprofessional, but also raises concerns about durability and quality. Overall, the piece looks rushed and poorly constructed even though Tony had eight weeks to complete my request. I would not recommend this jeweler if you're looking for attention to detail, quality workmanship or job completion in a timely manner.

I have been doing businesses with Southland Pawn for several years. The owner and staff are amazing…read moreand patient. I shop with them all the time. When I being merchandise to them I get Top Dollar. I would recommend them to anyone. They get the highest rating from me because they treat me with dignity and respect every time I come in. They are truly The Best Pawn Shop in the land. DT

Everything was negotiable and save alot money than ordering on eBay. Anything that was sold but…read moredidn't work correctly can easily return with in 30 days.​

This place sells fake jewelry. And this was a gift that when the person took it up to wear it they…read morerealized it was tarnished and this was sold as real gold. I hate them abs I was supposed to post this a while ago but cleaning out my phone and saw that I never did

Horrible !!!! These people will rip you off pls be carful !!!…read more These diamond may look good in the glass but the quality of their diamond is extremely horrible !!! They mark the prices on the ring several ten and thousands more than the actual price to act like you are getting a good deal ..Low quality diamonds, poor customer service,prices are way too high !! Such a rip off !! The way design their jewelry are nice but once you buy it you will notice how dull they get !! Not worth the money !!!!

Mr. Kwon is an amazing man. Master Goldsmith. Truly great customer service. Large selection of in…read morestock top quality jewelry. If you don't see it= Mr. Kwon will make it true

Buys a diamond ring knowingly with fat fingers. No problem I'll just get it sized.. walked in…read morerequested service they quote me 75$ claiming they took 10$ off the price as a deal. Immediate u turn out I went over to the jeweler located in the front left the guy who makes grills. He resized my ring within 20 minutes for 10$. Ten dollars! Sooo if they ripping people off with ring sizing I can't imagine what scam they could have regarding their gold and diamonds

Very good spot. Owner is super honest and helpful when it comes to any selection you are trying to…read moremake!

What a great store it's palatial in there and the selection is so good we had very he pod…read morepersonal service and he helped us pick out the prettiest ring for our anniversary very fair and friendly

Very prompt and very friendly customer service support. Fast service. Yes, I would shop here again…read moreand would also tell my family and friends. I would give them a 5 rating.

First of all I had this place the owner to resize my wedding band that had five stones in it. For…read moresome reason one of my stones fell out so I brought it back to this place and the owner Sunny or whatever his name said he could put in a diamond and I paid roughly around 181 dollars. Not even a good month the stone came out again. So this time he was like he wasn't sure it was the same stone so he finally agreed to repair it again at no charge. So just the other day I took the ring to a jeweler for an upgrade. He had two other people to look at it the the scope that used and said whoever repaired your stone only glued it in and did not set the diamond in correctly. Then this is the kicker. They tested all my diamonds and they were diamonds the one that was replaced is a cubic zirconia. I took it back to this place and confronted this man. At first he wanted to lie and then stated he repaired the ring the second time for me at no charge. So I guess since he had to repair again he glued in a cz. I will be reporting this place and yes they prey on a certain demographic of people in that area. Rip off to the core. Please by pass this place. And no I wasn't trying to give them not even one star.

They were professional, fair, knowledgeable, and straight to the point. Would definitely recommend.read more

People are really missing out. This is a great pawnshop. They have the best deals they give you top…read moredollar for what you are owning and selling clean laid-back atmosphere. The people are nice. I am telling you they are great. You are really missing out. Don't go here and they have a great selection of items.

His eyesight must be completely awful. I took a ring in to have it fixed because it had to be cut…read moreoff due to an injury and swelling. The soldering is bad. He didn't even make it round again and still charged me $20. Don't waste your time and money. I have pictures but no way to post the shoddy work.

Great customer service Mr jimmy always takes care of me great guy and really good businessread more

Dior Jewelers in Southlake Mall will not be getting another dollar from me…read more I was treated extremely rudely by an older gentleman working there. The interaction felt dismissive and unnecessary. There's a way to speak to customers especially in a jewelry store where people are spending their hard-earned money and that wasn't it. On top of that, the service is consistently slow. Every time I've gone in, there's been a long wait with little sense of urgency. It already feels outdated and poorly managed, and honestly, I'm surprised it's still operating the way it is. I won't be returning.

If I could give zero stars, I would. I made a purchase 12/23/2021 at their store to get a Pandora…read morenecklace. From the looks of the store, they do not have "Dior Jewelers" anywhere inside the store, so I assumed they were also a Pandora store since that is all that's advertised. I went to an actual Pandora store in Atlanta & tried to get a refund and was told I couldn't because I didn't purchase from a real Pandora store. I went back to Dior to get a refund just for them to tell me there are no refunds even though there are no signs, nor did they tell me this. It was only made clear AFTER the purchase because it is on the receipt, but by then it's too late. I do not recommend you buying ANYTHING from here. They even raised the price of the item, even though it's not listed as such at Pandora.