I was pretty upset because my car had just been totaled, but Ace Pick-A-Part made the process…read moreeasier. They gave me a fair offer right away and sent a driver to the tow yard to pick up my car. He handled everything and handed me a check on the spot. The only mistake I made was forgetting to remove my license plate and by the time I realized it, the car had already been crushed.

ive been coming here for years,,,,i usually find what i need every time…read more however, i'm very disappointed with this business. i went to get a part from a vehicle...in which it was only "one" of. paid to get in, went to get the part and it was not in the vehicle. how can you not keep an inventory on the items sold? what a waist of time and money.....imagine how many people loose their money becasue a part has already sold. the cashier should be able to tell you if the item has sold especially if they can ask you what part are you looking for. at least allow a entrence pass for another time if they won't refund a blank trip.

Ok, after my great experience with the tax Collector's Office where I was encouraged to get a plate…read moreprotector, I was on my way to Auto Zone when the corner of my eye spotted Advance Auto Parts 2 blocks away. How convenient for me!! I walked in and I'm a fish out of water as auto gadgets and solutions are not my thing. However, I'm fascinated by those men and women who are excited about spark plugs, mud flaps, wiper blades, WD-40 and fan belts among other things. I knew enough to read the overhead aisle markers and find the product I was in need of purchasing. I'm also not reluctant to ask for suggestions and help. This is where Don comes in. Don is a tall burly man's man with (obviously) an encyclopedia of vehicle needs rolling around in his head. He had a hand full of items he was in route to deposit on a shelf of bin when he stopped to ask if I needed assistance. I wanted to know which plate protector was best: flat acrylic or beveled? He asked two questions which led me to answer that I had s Red Sox plate outliner around my license plate to which he responded, "Oh, you don't need a plate protector just throw that Red Sox thing away and your plate's protected." I love humor in my sales person!! And it was good humor and induced a 10 minute baseball conversation about World Series, American and National league teams and those who are in need of a shot at the titles. What-A-Guy!!!! Meanwhile back at my reason for the visit, Don and I agreed on the flat plate protector. He single handedly cashed me out while balancing in the other arm all those items, gave me a receipt a warm invitation to come back, shook my hand with his free hand and in parting reminded me to trash my Red Sox tag frame. I liked him and his service!! If ever I'm in need of auto stuff, Don is the man I'll see

I just wanted to say thank you to David for his kindness in exchanging my key fob batteries…read more Apparently, Mazda 2012 uses cr2025 also, but they use a different fob. So, I bought the wrong ones a few days ago. I was not sure how to get the key out of my two fobs. David removed the old ones for me & replaced them, plus he gave me a refund since they were out of the other brand. I watched how polite & courteous David was with the 2 gentlemen ahead of me, who needed several different parts. His demeanor never changed even as he tried to help them, all the while ensuring that he had the correct part. I highly recommend this business for any & all auto parts. I highly recommend David if you want a helpful & knowledgeable sales person. Great service!

Came here 09/21/25 to rent an exhaust rental tool to cut pipe, Joc T, (according to receipt, no…read morename tag) told me they do not rent those tools or sell them, only sawzall blades. After leaving , googling part number on phone, and coming back with part number (648612) I was able to rent the tool with cash from another associate. When I returned 2 days later to return tool, guess who assisted me and refused to give me cash back, only put the money on my card. Very frustrating experience, would avoid this location if you need any assistance.

Just left the store disgusted. Waiting in line to order parts, then a woman walks in and the short…read moreHispanic guys calls the lady up. In front of me, as if I'm not standing there. I'll find a different store.

Girl on the phone said there was " no way" that my dead battery was the reasoning for my cars…read moreperformance being affected.. had me thinking something else was wrong with the car even after I had already had numerous other people tell me it could be because the battery is dead and also looking up online I found that if your battery is pretty much dead it can affect the alternator as well as other performance based things.. sure enough it was just the battery that needed to be changed. Car was running sluggish sounded little bit louder than normal.. got the battery tested it was in fact a bad battery, immediately after replacing the battery it was back to normal.. so for the person that said " there's no way it's the battery" brush up on your facts.

First time I have given such a low score. Went in yesterday morning after calling a different…read morelocation to confirm if my battery was still under warranty, they checked and lucky me it was under warranty so I could stop by to get it swapped. Opted to come to this location as it was on my route and man, do I ever regret having stopped by. I was kindly welcomed in by a young man, then when he started assisting the individual training him started reprimanding him for not having a pen as that meant he was out of uniform, and how he shouldn't ask for my phone number more than once, he may have been right BUT there is always a way to say things in a nice and kind way. The young man apologized to me and quickly found my account, the trainer at this point had walked away, the young man struggled to identify the details needed for my battery swap, he called the man training him and at that point said trainer tried convincing me that my battery was not under warranty. I explained that I had called and had confirmed it was prior to coming over, he kept insisting I didn't. The manager heard the guys talking and come over and quickly confirmed I was under warranty. They then proceeded to take another call while I stood there,waiting for like felt a lifetime. Once they came back to assist the trainee they went to look at batteries and came back to tell me they didn't have the battery for my vehicle and I needed to go to a different store. A woman at the store overheard them and must have felt bad for me standing there for 40 minutes so she had then call a different store to confirm they had the battery in stock. after a brief time on hold they confirmed they had it in stock. once i made it to the other store they checked the system and had me out in 10 minutes, something that took this store 40 min yo just tell me they didn't have it in stock. I also didn't appreciate the trainer guy telling me it wasn't on warranty trying to get me to purchase a new one.

Battery went dead this morning, Keona and Russel were there to save the day and had me on my way to…read morework within minutes. Amazing customer service and two genuinely nice people. Very much appreciate them and the service they provided.

Stopped in for a windshield wiper on a rental while in town visiting. . . As soon as I walked in,…read moreMs. Bell, helped me right away!! She even included rain-ex wipes and installed my wiper free of charge!! Thanks again for helping me out, and it's always great to see customer service hasn't completely died yet!!

I recently purchased a 2025 Yamaha R7 and had a great experience working with Akuma. He was…read morehelpful, knowledgeable, and made the whole process smooth from start to finish answering all my questions and I was in and out in a few hours. The bike was exactly what I was looking for, and I'm really happy with my purchase. I'd definitely recommend checking them out. Ask for Akuma.

Me and husband were pretty skeptical about the reviews on here, but decided to come here anyway to…read morecheck out motorcycles. And let me tell y'all that we don't regret coming here at all! Even though we decided to window shop for motorcycles at first, everyone here is incredibly helpful and answering all of our questions about motorcycles. And whenever we bought one of our motorcycles, Kevon went above and beyond with helping us out! We are so grateful to have a rocking salesman sell us a motorcycle and I will be returning to purchase another motorcycle for myself!

This place is awesome way better service than ace pick a poop. Way nicer people and i have never…read morehad a problem trying to get anything here

Found the parts then get to check out only to find out that even part made together that are…read moreinseparable will get charged individually turnt a $80 purchase into $350 will never return customer beware

The only reason I gave them a 1,is because 0 was not an option.I paid for the parts that I didn't…read morereceive. They said they were going to refund my $683. Waited and waited, never received.I reported to my bank fraud and Grizzly told them that it was non refundable. The worst experience I have ever had. I can't call them, no answer.my only option is to hire a lawyer, more $$,beware,all they had to do was give my money back,like they said they would .Instead they caused me extreme stress and anxiety.

From the owner: We are mobile and offer a wide range of products and parts read more

Had a roll n lock cover and spray in bed liner done here.. dropped it off before lunch and picked…read moreit up the same day! Awesome work and they delivered as promised.. Need a truck bed cover or spray in liner? Then come see the folks at Fred!

I purchased an ATC truck cap from your Pensacola store last August and I am very disappointed with…read moreATC and your service. Harley tried to help me but not too hard. Both side windows leaked only because ATC was cheeky with their window seals, they pulled them so tight in the sun they pulled away from the corners and leaked. Harley was going to send me enough seal to do the entire both windows, but I received about 2 ft if that. So I can piece it that should not be on a 3500. 00 item. There are scratches and Harley sent me touch up paint which will do in a pinch I supposed. To Harley's credit I lived in Alabama and he was working with me but not what was promised. Now I live in Lake City closer to you I will not buy another anything from Fred's

Took our Jeep to Mike's to have the thermostat checked and ended up needing to be replaced. I…read more couldn't be happier with the experience. The work was completed promptly, the pricing was fair. It's nice to find an honest and reliable shop--I'll definitely be back for future maintenance and repairs.

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.