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    10 years ago

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    My Fireplace

    My Fireplace

    (4 reviews)

    Need a new AC? Don't go through MyFireplace!!!…read more We have a high end 6 year old Lennox AC installed in our home. It was installed by MyFireplace for the previous owners. Last week we noticed that the house wasn't cooling despite the fact that the fan and motor of the AC were running. We called myfireplace and they said that we would only be covered by the manufacturers warranty because we were the second owners of the unit. They wanted $100 to even come out and look at it. We decided to have Finan come out to take a look because they were $50 cheaper. The guy took a look at the machine and deduced that there must be a coolant leak as a result of faulty installation and that we would need a new unit. I've had multiple companies come out to quote us for a new unit, they've all said that this was a high quality AC unit and that it must have been installed incorrectly by MyFireplace. I called MyFireplace back and got the same message- 5 years manufacturers warranty on parts. Super disappointing that they won't stand behind their product and their installation. I certainly won't be giving them my business moving forward. Now I have to spend $5000 replacing an AC that they installed incorrectly.

    We were removing our old wood fireplace to install an electric insert. they were friendly at the…read morestore and we found a large unit that was great. we put a deposit down and the unit took several weeks which was odd considering it was coming from Toronto area. i paid for it when it arrived and then asked to have an estimate for a frame to be bult and brick work That never materialized. I thought I would go on the companies website who made the unit and found it was also sold thru Rona. Needless to say it was about $200.00 cheaper. I removed the old unit myself, built the framework and found a stone mason. Live and learn.

    S&T Gas Services - hvac - Updated May 2026

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