Went to tuffy they gave me great service very knowledgeable more than most talk to Allen he's a…read moregreat guy he knows what he's doing

***THEY WILL CHARGE YOU DOUBLE THE PRICE THEY GET THE PARTS FOR***…read moreWill not be bringing my car back here and definitely will not recommend them to anyone. The service is poor and the workers have zero customer service. Everyone who works there acts like they hate their life and acted like I was an inconvenience by bringing in my car to get it fixed. They also over charge customers for their parts, and with labor added on to terrible service staff, it's just not worth it. I think it's time to replace the management and get some new friendly workers in there. Good luck bringing your car in here, if you want crappy overpriced half-assed work on your car, then this is the place for you.

I used the yelp "get competing quotes" service where you tell yelp what you need and they send it…read moreout for bids. I needed a mobile mechanic to replace a battery in a garage at parents house. Although Blackstone doesn't do mobile service yelp sent the quote request to them. Rather than ignoring it they actually messaged me that they don't do mobile! 99% of businesses would've ignored it but they had the common courtesy to let me know. Respect!

I can't imagine patronizing this business for auto glass replacement. Not only did they require me…read moreto shlep out there for a quote, but the young lady at the register was supercilious and unfriendly, and had the nerve to "require" an address just for a quote. The price, $680 for a Prius windshield, was more than $100 more than Safelite, which has a seamless online booking process, let me know the price immediately, and actually brought a tech out to me. I generally try to root for the small biz but in this case the national chain wins by a landslide.

Gustavo is a driven individual who is personable, knowledgeable, and was flexible with both the…read morescheduling and where the work was done. I got my front brakes and rotors replaced and he charged me the rate we agreed upon which was reasonable. He's easy to get along with and clearly knows his way around a vehicle. The work was done in a timely manner and he used quality tools and materials. Not only did he replace my brakes, he stayed around to make sure they worked and gave me a transparent pricing on the work done. I highly recommend taking your business to Mechadox, it feels harder to find honest mechanics nowadays so this experience was a breath of fresh air.

We needed our front brakes, Rotors and Pads replaced on our 12 Passenger Ford Transit 350 van…read more Gustavo answered our call, gave us a quick quote which was way under all the competition in the area not to mention he's running point on a Mobile repair shop i.e. He makes house calls!! Punctual, honest/transparent, quick, reliable, expert service, very competitive rates. This is next level convenience Highly recommend and we'll hit up Gustavo for our next projects.

Pete, at intake, was very professional and addresses my issue within an hour of my arrival…read more I was back on the road with only a very short delay.

I went to this location because of its proximity, just ask them to do a simple tire change for my…read moreexisting tire. The guy out front was super friendly. But the guy who took off my tire broke a stud and then wanted me to pay for a stud that was broken, wanted me to pay $160 for another boat that he was about to take off that stated that he knew that stuff would break, so I came here with a plan to get something done but just left for the broken stud on my vehicle, told them that I just came out of surgery and I have a pump attached to me but didn't seem to care about that at all

I was on a road trip across the US (I'm from CA) and had to have my car towed to the Great Lakes…read moredealership around midnight after I hit a pallet that decided to make its appearance in the middle of the highway. When I called the dealership the next morning, they told me that they would be working on my car promptly and would let me know if there were any issues with my vehicle besides the blown tire. I received a phone call shortly after and the problems with my vehicle were fixed quick! I'm incredibly grateful for Great Lakes Hyundai of Dublin, and Hal, for getting me back on the road.

We came here at night and found they had closed. We stopped by another day and test drove a…read morepalisade. We are very pleased with how the car drove, but it wasn't exactly what we were looking for, so we didn't move forward with the purchase. The sales rep that had helped us wasn't overly pushy and let us test drive the vehicle even though they were close to closing overall, we had a good experience.

Fast and honest! Although my car was beyond repair, they were good about keeping me updated and…read morehelping me in a timely manner and gave honest feedback and good explanations.

Jason and Jo helped our family so much! We were visiting town from Nashville, and our minivan's fan…read morebelt was making bad scary noises, one day before our scheduled return trip to TN. Jo got us fit into their busy schedule on extremely short notice. Jason showed me how worn the belt was and talked about options in a very even-handed way, with no pressure. I really appreciated the advice, the very quick turnaround on the work, and the price! It helps immensely that J.A.M. has located right next door to the NAPA Auto Parts distribution center for all of Central Ohio. I heartily recommend J.A.M. Fix Auto Repair...Jo and Jason have based their business on their deep faith and will treat you with dignity, respect and honesty. What more could we have asked for??? P.S. We needed a tweak to the fan belt and Jason did the slight necessary adjustment right when we needed it. Thanks so much!

I came in for a tire replacement but i did not have my wheel-lock key, I was thinking I was going…read moreto leave with my same beat up tire. But Dave went all out and beyond by removing that wheel lock using his knowledge and experience. Not only that but the rest of the team I met in the shop were super friendly making me feel almost like i've known them for a long time.

I just bought this vehicle and called ahead to explain exactly what I needed: an inspection showing…read morewhat had and hadn't been done. I was told it would take two hours. It took four and a half. When I finally got the results, everything was flagged as needing service, including the fuel filter, which I had replaced THE SAME MORNING. When I asked why, I was told the recommendation was "based on mileage." So I went through the list one item at a time and asked about each one. Every single item was based on mileage. As far as I can tell, nobody actually inspected anything and the two people at the front desk gave me an attitude the entire time. I could have pulled up a maintenance schedule online in five minutes. Instead I lost most of my day so they could hand me a generic upsell list that included work that, in at least three different cases, had literally just been done.

Quick service, accurate diagnosis, fair price. What more could one ask for??? Get treated right and…read moretake your vehicle here for service.

I recently had the water pump replaced on my vehicle at Luke's Auto Shop. Unfortunately, shortly…read moreafter the repair, I discovered that a coolant hose clamp associated with the water pump had been left improperly installed. This caused coolant to leak into the engine bay and could have led to much more serious engine damage if it hadn't been caught quickly. A mistake like this is concerning because the cooling system is a critical component, and something as basic as verifying that all hose clamps are properly secured should be part of every final inspection before a vehicle is returned to the customer. That said, I also believe it's important to recognize when a business makes a genuine effort to address a problem. Once the issue was brought to the shop's attention, the service manager handled the situation professionally. While the original workmanship issue should not have occurred, he did what he could to make the situation right by listening to my concerns, arranging for the vehicle to be checked over, and working to restore my confidence in the repair. No repair shop is immune to mistakes, but how those mistakes are handled matters. In this case, the initial repair fell short of the standard I expected, but the service manager's professionalism and willingness to stand behind the work improved what could have been a much worse experience. Overall, I hope the shop strengthens its quality-control procedures to ensure critical items like coolant hose connections are verified before vehicles leave the shop. If they do, I believe they can provide a much more consistently positive customer experience.

I had a dent in the hatch of my Ford Escape right between the letters "E" & "S"; and it was a…read morefairly sharp dent a little larger in diameter than a golf ball. Mike McEndree was my technician. Very impressed with both his skill level and work ethic. He repaired the dent to 90% or better and didn't have to remove the letters. He even went out of his way to repair a couple of smaller dings that I didn't even know were there. To say that I am pleased with his work would be an understatement. I would not hesitate to take any vehicle I own to Dent Magic (by Dent Wizard) on Sawmill Rd.

Hello Team ~ I have submitted two claims on 6/13/22. ON 6/14/22 representative reached me. No…read moreresponse after that. Sent an email on 6/22/22. Received a response that they are still awaiting for a response from detailer to address my issue. No ETA. Poor Service. No formal complaint process and escalation process stops with supervisor. No reference on complaint. Rajesh