Super nice! I was worried about my alignment, and being out of town makes it hard to find a…read moretrustworthy place. Tuffy was highly recommended by my friend, who says her whole family uses this location, even those that live in a different city. They checked my car and didn't find anything wrong, so didn't charge. Thanks! Peace of mind.

Just came here to get some air filled up and offered to tip the guy but Brady said no just wanted…read moreto fill up all one tire and he filled up all of them I'm really curious about the other things that they do at this location great service thank you for having great people.

Great service! Honest and quick turnaround! I've been back since for other issues. Highly recommend!read more

Repair was excellent and timely, like the accident never even happened. Team was professional as…read morewell in the office. My one gripe is communication; during the repair process itself it was extremely difficult to get into contact with the actual repair team; phones were answered by front office staff who would promise to get any message back to the garage staff, then a call back wouldn't come. Despite this, I'd definitely still recommend; they took great care of the car.

Gustavo is a driven individual who is personable, knowledgeable, and was flexible with both the…read morescheduling and where the work was done. I got my front brakes and rotors replaced and he charged me the rate we agreed upon which was reasonable. He's easy to get along with and clearly knows his way around a vehicle. The work was done in a timely manner and he used quality tools and materials. Not only did he replace my brakes, he stayed around to make sure they worked and gave me a transparent pricing on the work done. I highly recommend taking your business to Mechadox, it feels harder to find honest mechanics nowadays so this experience was a breath of fresh air.

We needed our front brakes, Rotors and Pads replaced on our 12 Passenger Ford Transit 350 van…read more Gustavo answered our call, gave us a quick quote which was way under all the competition in the area not to mention he's running point on a Mobile repair shop i.e. He makes house calls!! Punctual, honest/transparent, quick, reliable, expert service, very competitive rates. This is next level convenience Highly recommend and we'll hit up Gustavo for our next projects.

10/10 service every time I come!!! Joey is the best to ever…read moredo it!! Everyone there is amazing!!!

I've had 2 great experiences at this location. And another great experience at another NTB in the…read morearea. Both oil changes I scheduled ahead online and arrived early but they were able to take my car right away. The most recent one they recommended a cabin air filter change and I happened to have a new one in my car uninstalled. When I let them know they found it and installed it for me with no hesitation. I've never felt upselling pressure here and the pricing has been equal or better than anything else I see. I've stayed in the lobby and worked on my laptop both times. Lobby is clean and quiet, just other customers coming in and out.

We came here at night and found they had closed. We stopped by another day and test drove a…read morepalisade. We are very pleased with how the car drove, but it wasn't exactly what we were looking for, so we didn't move forward with the purchase. The sales rep that had helped us wasn't overly pushy and let us test drive the vehicle even though they were close to closing overall, we had a good experience.

I'd never been there before, but they had a car I wanted to look at. It's on their web site. When…read morethe guy brings the car for me to look at, it's as filthy as you can imagine. Including dog hair and dog smell. Sticky crappy driver's seat. I wouldn't have even sat in that car, let alone drive it. But they didn't think anything about presenting that to a prospective buyer and proposing a test drive. The sales guy said something about how they'd clean it up for me. In no way would I trust a car dealer to do anything after I've signed the paperwork. And detail this car to the level it needed? Never. Not once the papers are signed. Then the manager gave some song and dance about "we just didn't have an opportunity to get to it yet". I've been to plenty of dealers that may have the car up on their site, but will say it's not available yet, still being detailed and whatnot. That's fine. That this place felt ZERO shame in putting this car in this condition in front of a prospective buyer, should tell you all about them.

Jason and Jo helped our family so much! We were visiting town from Nashville, and our minivan's fan…read morebelt was making bad scary noises, one day before our scheduled return trip to TN. Jo got us fit into their busy schedule on extremely short notice. Jason showed me how worn the belt was and talked about options in a very even-handed way, with no pressure. I really appreciated the advice, the very quick turnaround on the work, and the price! It helps immensely that J.A.M. has located right next door to the NAPA Auto Parts distribution center for all of Central Ohio. I heartily recommend J.A.M. Fix Auto Repair...Jo and Jason have based their business on their deep faith and will treat you with dignity, respect and honesty. What more could we have asked for??? P.S. We needed a tweak to the fan belt and Jason did the slight necessary adjustment right when we needed it. Thanks so much!

Great experience with this shop. I couldn't be more pleased with the service and quality of work…read moredone. I had a electrical issue and jam fix was in top of it. Friendly service and high covid standards that I appreciate. I would highly recommend this repair shop.

I can't say enough good things about this location. I have taken several of my vehicles here (6 in…read moretotal) over the past 9 years and the service and honesty have always been top notch. Literally just cost me nothing for my recent visit to troubleshoot a battery issue I was having. Yes they get really busy at times but that's understandable for any shop... especially ones like this that have such honest, quality service.

I brought my van to the shop to have the front end aligned. Also an oil change and a tire repair…read more When I got my van back, the alignment was so bad that it skips across the road at whatever angle it desires. My steering wheel is also off about 30° And my stability track is broken on my van and it was not before. I would never recommend this shop to anyone as they tell me they could not repair my van at all.

I can't say enough good things about Luke's Auto. Honest, high-quality automotive repair is hard to…read morefind these days, but this shop truly stands out. The team is professional, knowledgeable, and most importantly they genuinely care about their customers, not just making a sale. They took the time to explain everything clearly, were upfront and honest about the repairs, and made the whole process stress-free. The work was done right the first time, and you can tell they take pride in what they do. It's refreshing to find an auto repair shop with great people who actually treat you with respect and care about keeping your vehicle safe and reliable. Highly recommend Luke's Auto to anyone looking for trustworthy automotive repair and outstanding customer service!

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

I had a dent in the hatch of my Ford Escape right between the letters "E" & "S"; and it was a…read morefairly sharp dent a little larger in diameter than a golf ball. Mike McEndree was my technician. Very impressed with both his skill level and work ethic. He repaired the dent to 90% or better and didn't have to remove the letters. He even went out of his way to repair a couple of smaller dings that I didn't even know were there. To say that I am pleased with his work would be an understatement. I would not hesitate to take any vehicle I own to Dent Magic (by Dent Wizard) on Sawmill Rd.

Hello Team ~ I have submitted two claims on 6/13/22. ON 6/14/22 representative reached me. No…read moreresponse after that. Sent an email on 6/22/22. Received a response that they are still awaiting for a response from detailer to address my issue. No ETA. Poor Service. No formal complaint process and escalation process stops with supervisor. No reference on complaint. Rajesh