Modern Pest technician Mr. Luis Rosado, serviced our home today. He was incredibly polite,…read moreprofessional and a pleasure to deal with. We were nervous when Modern bought out Envirocare (our old service) but if Mr. Rosado is any indication of quality we can expect then we should be very pleased with their service.

Go with literally anyone else…read more I am allergic, called for wasp removal, and they came out every two weeks to spray, saying they'd be gone from their nesting location in two weeks, for two straight months. The people on the phone are nice, but management is terrible to deal with and have no empathy or sympathy for their customers. They must either dilute their treatments or mis-train their techs, as a different pest company was able to safely kill the flying death machines within one treatment. They'll upsell you on a monitoring system you don't realize you're signing up for, charge you to remove it, fail in what you hired them for, and then charge you to get out of your month-to-month contract. Poor value and poor attitude. Go with anyone else.

My husband and I built a house last fall, and were overrun with hornets within a month of moving…read morein. I'd never needed an exterminator, so just started cold calling local companies I found online. After a few unanswered calls to other companies, I reached these folks, and they were totally no-nonsense. They were available right away, and came to treat the house while we were at work. Their spray worked like a charm on the first try, killing the hornets around the house and repelling others from landing. When the warm weather arrived, so did the carpenter ants, and I called these guys again. I'm not sure if they're a family business, but sure it seems like it - the lady who answers the phone is sweet and helpful, and the exterminator was the same guy who had treated the hornet problem. They were available to treat the ant infestation right away, and even had a seasonal "service agreement" that covers pest control for the whole year for a set price (which, in both of my dealings with them, has come in exactly at, or under, what I was quoted on the phone). These seem like good people doing an honest business; I'd totally recommend them to anyone who wants to place one call and not have to worry about it again.

From the owner: We are a family owned and operated business for over 50 years. We provide personal, professional…read moreservices to our customers.

He replied promptly which is very rare these days!! He came out the next day on time and explained…read morethe process clearly. He said if I still s we activity to call him back and he would retreat hive. He also explained to me how to get rid of hive when I see no activity. Very pleasant young man!!!

One of the few owner/operators in this industry dominated by national chains disguised to look like…read morelocal companies. Straightforward service presentation and delivery of service. Easy to communicate with and the work was performed promptly. A pleasure!

So far everything is going great. Time will tell. The people that I dealt with was great…read more Everything. Very nice people. I would recommend orkin to everyone.

Too pushy - Too many steps to go through for assistance -…read moremeaning they had to schedule a consultation first and that was 4 days out and then decide from there what to do. The amount I was going to be charged was ridiculous. I ended up having a very large white jacket nest in our playroom ceiling that I needed taken care of ASAP. Rude on the phone and I needed someone that day and I was told, " (my name) you need to work with me here." This was said in a rude voice. When I tried to cancel they wouldn't just cancel and in order to book the consultation I had to give them a bank/credit card . Unfortunately I booked a consultation but then shortly after I spoke to them, I received a phone call from a local long running company in my town who came out right away and didn't charge me anything. I'm definitely worried now because they have my card number. They never officially canceled my appointment. They made the entire experience stressful and complicated. Never using a chain business like this one again. ZERO STARS

Jeff at Bio Tech Pest Control was responsive, friendly, and professional. He was at our home within…read morea day to deal with a hornet issue we had. I would definitely use them again. Good company that has been in business for awhile and knows what they are doing.

Highly recommend this Company. I called around frantically looking for someone to help with a bee…read moreissue. He ended up coming out the same day and removed a rather large bee hive from my property. I cannot thank you enough. Excellent Customer Service.

I like to support local business whenever I can. The techs were right on time and very…read moreprofessional. Service was very thorough and price was very reasonable. Very responsive to questions. I highly recommended Colonial Pest over the useless chains that just want your money.

Called Colonial to tell them that their mice control at Hampton Beach didn't work. Had to replace a…read moreceiling because of the mice problem. Supervisor Rusty came out, kept taking other calls during our conversation, promised to call and never did. I contacted him, he stated " perhaps you're not the best fit for our company " Thank you very much! Don't use these guys! They just don't care!

Shaun and his crew are top-notch. I highly recommend this company and their attention to detail,…read morecustomer service, kindness, dignity and respect. i am so very grateful for your work ethics, knowledge, and patience helping my family and home get rid of this problem. I am very grateful for your help and hard work. I highly highly recommend this company for your immediate needs. You will not be disappointed.

Shawn showed extensive knowledge on all things bed bug. His thoroughness was top notch and showed…read morecompasion with our situation. He dropped everything and rearranged his schedule to come out as soon as possible and did not give up despite being well over the time he initially said. He's personable, thorough, and knowledgeable.

Responsive and professional. Cindy returned my phone call…read moresame day and was able to come out to do a free carpenter ant estimate. They gave me a price and they said they could do work same day. Issue was addressed. Their price was very fair.

Very professional and knowledgeable people I would recommend this company to anyone needing any…read moretype of pest services use multiple times and have always done great work.

WEehad Rich from Garfield come to our house to investigate noises in our attic. He diagnosed the…read moreproblem as bats and other small rodents - probably chipmunks or squirrels - that had been able to get in through vents and screens. He returned the following week and did a fantastic and thorough job of cleaning up and disposing of all of the waste. He also redid the screening so the they will not be able to return during the winter. Rich was very polite and conscientious and we recommend him and his service highly. He left our attic cleaner than it has been in years!

Just washed 2 hours of my time waiting for Garfield Pest Control to show up for an 8-10 appointment…read morethis AM. They were a NO SHOW!! I called and spoke with what sounded like the same woman who scheduled it and she said it was a glitch and wanted to reschedule. Told her forget it I would call another company.