AWESOME SERVICE MARIELA is on top off her game, thank you for all the support very quick to…read moreresponse to any problems we might have..

TRUST has been great work with for our asbestos, lead, and mold testings and clearances. David…read moreGarcia is our rep and he is extremely attentive to us and our questions. Thank you David for always going the extra mile for us and our customers!

A squared away, professional, and cost effective operation as I've ever seen with this stuff. I…read morerecently had a renovation done on my place, which left a thick coat of dust on everything, and me in coughing fits. Given they really went into the walls with some work, i figured I'd have this dust checked out just in case. Most labs were charging an arm and a leg for the basics, for a majority worked with large commercial projects. I'm just a concerned homeowner with no technical background who wanted to check some samples. Chuck walked me through it and made It all very easy. Happy to report the lab says my apartment and lungs are somewhat free of dangerous particulate ha. Thanks Chuck!

My friend who used them in the past for mold in her house recommended that I call SOS with haste…read more I'm dealing with mold in a rental nightmare situation and Chuck not only reviewed my case, providing good advice on a course of action that will get us out of this mess, but sent me a detailed summary of our conversation that I can use for reference when dealing with these greedy property management people, my next review. Anyway, this guy really knows his stuff. Would recommend.

We used Greg for the second time and were very happy again. Everything was happending very fast…read morewith our inspection period and Greg really helped us out by being availabe to do the inspection and by sending us the report right away. We are super grateful. He is very thorough when he does his inspection and the report is written in detail but easy to understand for anyone. Greg is also a really nice person I can highly recommend him.

I contacted Greg a couple years ago for a mold inspection at my home. I was happy with his service…read moreso I contacted him again when my parents needed a general home inspection. Greg arrives on time and is friendly and professional throughout the process. For the mold inspection, Greg explained what he was doing as he took samples and answered my questions. He later emailed me the mold report when he received the results. For the home inspection, Greg inspected inside and outside the home and pointed out concerns as he found them. He let me know which would need immediate attention and others to watch out for, and what kind of service contractors to call. Again, he answered all my questions and later emailed me the inspection report. Will call him again for other jobs in the future.

If you're looking for a fraudulent home inspection this is the place to go. Most outrageous…read morefabrication of made up issues I have ever seen. Definitely a scam company

Horrible service and customer service. I was recommended to switch to them by my shady claims…read moreadjuster at State Farm after my house was flooded. My entire single-story house was flooded and the original remediation contractor had determined flood cuts were required throughout the house after performing moisture test, but after I switched Servpro they reduced to scope to flood cuts at only the kitchen, dining room and living room. It took them about a month to perform the demo which should have taken a week at most but was drawn out because they constantly no showed and would staff the project with a 19-year-old kid with one of his arms in a cast who would hang out waiting for a crew that never arrived. I expressed concerns about the limited scope as the entire house had been flooded and they kept reducing the scope; not removing the base board despite acknowledging that they were wet, refusing to perform test cuts at saturated areas, and not cleaning the slab. That is when the owner contacted me telling me I didn't know what I was talking about, threatening to cancel my inspections, and threatening to get the "mob" involved. I have over a decade of experience working as a project manager on multimillion dollar construction projects and could see the guy was full of it and was taking advantage of desperate people. Having seen my house flooded, emptied out, and my family moved, I had them continue per their limited scope only to have them fail their mold test without any remorse. After Servepro failed the test, I hired an outside consultant as I was fed up having to deal with poor performance, crooked adjusters, and hostile threats. My consultant was able to get my claim re-assigned to new adjuster who answered his phone and responded to emails and got Servepro kicked off the claim after I shared the threatening texts with the new adjuster. The new remediation contractor quickly determined that flood cuts were required through out the house and was able to perform the demo of 4 bedrooms, 2 bathrooms, hallways, foyer, second living, and laundry room in under 1 week. Once the full remediation was completed, the house was retested and passed the mold inspection. TLDR: Servepro reduced my remediation scope to appease my adjuster, had the project sit idle for weeks, sent threatening emails, and failed the mold inspection after my house was flooded.

We found we had our second pipe break under the slab in our bedroom when we returned home from RV…read moretrip and I called JW. They were out to our home in less than an hour. As the owner of JW lived near he also came out and Helped us find a good leak detection company and a plumber. We had a very bad experience with our insurance company with the first break and were desperate to fix the problem. Brandon and crew took care of the restoration and Jonathan was there with his help and support for the remainder of the job. We were so fortunate to call the right company at the right time. i can't say enough about the service we received. Do give them a call. and Thanks guys!!

This company cares about their customers and are honest and decent beyond words. Brandon had lots…read moreof opportunity to fleece me if he wanted to- I didn't really know what was needed. He chose integrity, even though it meant he was giving up money to do so, and he also connected me to a contractor they work with who is probably the best contractor I've run into. Everything about my dealings with both Brandon and Jonathan was top notch. They are skilled, honest, helpful and I'm really glad I called them. I'd like to take this opportunity to thank them.

Kevin was so thorough, helpful and personable I literally got on my computer to write this review…read moreminutes after he left. My boyfriend and I are renting our first home together in Santa Barbara and we had spotted some suspicious looking mold growth in one of our bathrooms. We called Criterion and they were able to come the very next morning! This was perfect as I have health concerns related to mold and want peace of mind as quick as possible. Kevin was a wealth of knowledge and we are so glad we went with Criterion.

I am a homeowner in Ventura with a commitment to keeping the houses I rent in great shape. At the…read morerequest of my tenant, I decided to do a mold inspection through Criterion. Kevin Hanson went to the house, evaluated the entire premises, took air samples, and spoke extensively with the tenants to make sure to address their concerns. He subsequently called me and spent so much on the phone explaining possible areas of concern for mold in the house as well as abatement possibilities to address these concerns. He wrote a thorough report of his findings which he shared with me, and at my request--and on his own time--shared his findings with the tenants. I love quality work. It shows a commitment to one's profession beyond one's job. This is how Kevin at Criterion works. If you are in need of someone to check the integrity of your property, Criterion has your back. I'm so grateful.

We were looking for a professional company that is highly rated. We called many mold inspectors,…read moreasked for referrals from friends and one kept promising he was going to call me, via email, and never did. What we found was that most of them are either too busy or just do not care to help. When I called Michael Azencot's number, he answered right away. Michael listened to my concerns and scheduled an appointment for the same week. We initially just asked for certain rooms to be tested, when the results came back. We called Michael again. to test the whole house. The first time it only took 3 days to get the test results. This time, it only took ONE day! Wow, thank you Michael and Diego. We appreciate you and your professionalism.

Fast response and Owen seemed to be very knowledgeable. He came within the hour because he happened…read moreto be in the area.

Mike Hasty, Master Inspector, was just Outstanding; Knowledgeable…read more Efficient and Professional. Just a Great experience to deal with. Gil K.

The owner and inspector utterly failed our home inspection. He issued his 64 page report, citing…read more"no signs of leaks or water intrusion" over 14 times. We bought our home and within two months had to replace the roof. The cost: $132,000. Other costly errors were: not citing all windows were single panes, all toilets were not water conserving- even the second sink in the kitchen leaked terribly and smelled of sewage when turned on. How could an "certified roof expert " miss these important conditions? Mike Hasty is a very bad home inspector.

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

Excellent service and Scott got the job done on a timely professional manner. Scott is very…read moreforthcoming and covers all details. I strongly recommend his Mold testing service. He came on short notice, and helped us truly get to the bottom of our dangerous mold problem. We knew exactly what we were dealing with, no more guesswork!

I have been in the Real Estate business for 30 years & one of the top 5 worst inspectors I have…read moreever used. AKA deal breaker