Been here at Johnny's twice and the work they do is always top notch. Johnny seems like a nice,…read morehonest guy and the repairs he has made on my vehicles have worked out for me. Not the cheapest shop in town but at the same time you know what they say, "the cheapest thing is often the most expensive to fix". I do recommend Johnnys for simple and more complex jobs.

Johnny's Automotive did a wonderful job and giving me an estimate for repairing my brakes and was…read moremore than willing to share information about other mechanical issues I had on my RV. I chose not to go with Johnny's for the brakes due to the cost.

Went with no oil leak, left with a major oil leak and didn't own up to it. Only to find out at our…read morenext oil change somewhere else the o-ring was lost. Felt taken advantage of as a woman who trusted their judgement.

I'd caused myself a problem that needed fixing, and the Charlie fixed it and I was on my way! I…read moretried to pay and he refused, we had a laugh about it too. My husband had a weird problem with a door they fixed, too, had to make a part to make it work. Impressive! I will most certainly be back next time my car needs something. Competent, professional, honest and an established business in Kennewick. Highly, highly recommend.

Mendez is above and beyond my truck broke down at a light and I had to push it into a parking lot…read more I found him on yelp my truck back to my but a good affordable so he took it back to his place and fixed it and had it back on the road in no time I will keep him as my mechanic for all of my cars I recommend him to anyone in the cities area. He also helped me know other things wrong with the so much Mr Mendez.

I haven't use his service yet but will within the next month or so. He was information and willing…read moreto share alternative way to fix my brakes to save money and keep me safely on the road. His price was less the half of my other quotes

I literally cannot say enough good things about this place! I was driving up to Spokane from CA and…read morehad my Dodge die in Boardman, OR so AAA came out and towed the truck to Lithia Dodge in Kennewick (the worst experience EVER). Lithia looked at my truck, quoted me $3,000 then refused to communicate with me and basically ignored me while essentially holding my truck hostage for three weeks. I finally got fed up with them and called 360 Automotive to explain my situation. Mind you, I live in Spokane so I'm trying to figure out this remotely. I spoke with Robert around noon and he said he would have my truck towed from Lithia to his shop and take a look at it to let me know what needed to be done. I was expecting to hear from him in a couple of days but I got a call before EOD letting me know my truck was at their shop and they had already looked at it and had a diagnosis for me! Robert followed that up with a text link to pictures and video they had taken as well as an extremely thorough assessment. I was blown away. They also gave me two options of what they could fix and prices for both, and BOTH were less expensive than Lithia. My father was paying for the repairs so they reached out to him as well for authorization. Living in Spokane and not knowing anyone here to drive me back to Kennewick to pick up my truck I had to leave it there for about a month (sorry Robert!). Throughout this process they were nothing but extremely patient, professional, communicated clearly, were very honest and trustworthy as well as kind to me. Not to mention my truck is running like a dream! Even though I live a couple of hours away I'm pretty sure this will be my mechanic shop forever. Thank you Robert and team for everything - you guys are LITERALLY the best!!

I came in because my check engine light was on. I wanted them to check the reason for the light,…read morewhich is a quick 5 minute deal that I've gotten done for free at multiple other mechanics, including in tri-cities in the past. I was expecting to just pay for the mechanic work they'd do on it after. I learned it's good to confirm prices with mechanics beforehand because not all are transparent about their prices. I was not told at any point during the process from the time I called to make the appointment & thru the entire appointment that they were doing more of an extensive diagnostic check of multiple pages they printed out for me that was $250. I was not told about the fee until after they were done with my car. I told them I was not expecting this because I didn't ask for it & they didn't show any care or seem apologetic about it. Poor customer service & unethical business practices. I've been here multiple times, but will not be coming back. A $250 charge is a lot of money to not inform your customer of until after the fact. While the more extensive check was good, I did not need it nor did I ask for it. I would've gone somewhere else if I had known about the hefty charge.

$40.00 to patch a tire is ridiculously expensive. Beware, stay away they are thievesread more

Oh my goodness, where do I start?! This was hands down THE best experience I've had at ANY auto…read morerepair shop. Wes was attentive, caring, honest and saved me time and money whenever he could, in whatever way he could, no matter how busy he was. I was visiting out of town from Bend Oregon when the AC in my car completely busted. It was a huge repair (compressor) and everyone I called was booked solid. I literally called and texted about 10 people to find out how I could get this situation handled so I wouldn't have to drive 4 hours in the blaring summer sun with no AC in my car. And no one could get me in. Except Wes Ducat at Steve Tire & Auto Repair. Wes moved his entire schedule around in order to get my car in and out on time, so I could get home safely without having to spend an arm and a leg on the repair. He graciously called and texted me whenever there was an update on my car and he worked his butt off to make sure I was taken care of. I have no clue how to repay his kindness except to write this review and say that, Wes, your karma is clear for the next hundred years, bud!! Thank you, thank you, thank you. I am so grateful for you and for all the work you put in to make sure I was taken care of. You're the best.

Knowledgeable and honest with reasonable pricing. I had several services done at Meyers auto tech…read morewhich were very in depth. Courtesy car took me back to my house too!

I like both Sterling's, Sterlings on the River and Sterlings on Queensgate. However, I enjoy…read moreSterlings on Queensgate much better. Their food and service is very good, the cooks do a great job. I have a veterans group that has breakfast there every other Thursday. The cook gets out 35-40 breakfasts and the waitresses know what everyone wants from memory. Brandi does an excellent job, she is very good and spends most of time keeping our coffee cups full. The staff is very courteous and efficient. Thank you Queensgate. Don Wicks Richland

Often we speak of the 'Good Old Days' .. and pine for the helpfulness that a small hometown…read morecommunity provided, such as service stations and corner markets. We have found such service with USA Brake and Auto. Over the past several years, our family has relied on Mirko and his crew - knowing before we did of wearing parts and repairs. Working with them over the past years, I have come to trust when they speak of dangers. Last month I took our aging van in for an oil change, and they mentioned that the steering rods were going out, and should be looked at. I had a family vacation planned, and couldn't take it in for repair until afterwards. But took the van in as soon as I returned. They were able to quickly fit us in, and replace the parts. Today Mirko talked to us about the parts, and showed us where they were and why they needed to be replaced. Our family has brought numerous vehicles into USA Brake and Auto, with trust in their honesty, skills and workmanship and recommend them for quality service.

Got me in before my appointment almost 30 minutes ahead of time. Reasonable rates and very thorough.read more

After 21 and half years in Pasco auto repair Curt has retired. After 21 years of working with Curt…read more, Jose will start his own business... Call Jose for the same awesome service you were getting at Pasco auto repair. 5098320565

I called to see if I could get a cv joint fixed and see availability. Mechanic said, bring it by…read more I left the car there and about five hours later they had it fixed. I was thinking the next day. First time with the mechanic. I definitely will be taking my car here for more service. I recommend this place and excellent service.

Glen at Perfection tire was awesome! Im a 6 hour drive from home when my Subaru shut down and would…read morenot start! I asked friends in the area who they take their vehicles to and Perfection Tire was the only place they said they trust, so that's where I had my car towed to.... on a Friday afternoon. They worked on my car on Saturday until their closing time. The problem was not something normal. Jeremy, the tech working on my car, took the time on Sunday (his day off!) to do research about what could be wrong! By noon on monday I had a call that my car was fixed! Thank you Glen and Jeremy at Perfection Tire, for getting me back on the road, and not charging me an arm and a leg to do it!

We consider this store part of our neighborhood.. essential and always helpful... The best place…read morearound to get your tires checked.

They are honest and amazing! They have done my brakes, rotors, and pretty much everything else! My…read morecar unfortunately isn't cheap to work on due to being a BMW... but I know they are honest and won't have me pay for something I don't need! They are so much better than the bmw dealer. My car had to be towed yesterday ( broke down in coffee stand drive thru) and Aaron got us the tow truck right away. I would never use anyone else!

Just had allied fix a minor oil leak, they did an excellent job, as with the prev. review, I…read morerecommend anyone running from MMB's latest pricing models to come down and see the guys at allied.