My boyfriend and I booked this resort because it looked so nice and beautiful online. We took the…read moretrain all the way from Basel Airport. Prior to that, I have called the resort and asked if we can do early checkin and they agreed to that. When we arrived, the checkin process was easy and the receptionist helped us bring our luggage to our room. I enjoyed our room and the view was amazing even though we didn't purchase the room with the better view. I enjoyed the breakfast. The server will come to you and ask if you want any coffee or tea. The breakfast is the same daily with some slight changes. I didn't mind that because I loved it! I wish that they offered a lunch or dinner buffet option. We ended up doing room service for dinner and it was quite pricey. We did enjoy the burgers that we order. I also like how the room cleaners would clean the rooms and refill the fridge everyday. The mini bar is free and they offer soda, water, and ice tea. We enjoyed the view and everything. I just think that the people who took photos for the resort or at the resort made it look better than what I experienced. I did really enjoy it, but it looked more amazing in pictures.

I can't say enough good things about the staff and our overall experience at the Cambrian. My…read morehusband and I booked a last-minute getaway. When we arrived, we were greeted by Frederick, who showed us to our rooms and gave us some recommendations for things to do over the weekend. Our room was fabulous-- we stayed in one of the panoramic view rooms. I will say that we spent very little time in our room as there were so many neat spaces to enjoy in the hotel. We spent quite a bit of time in the spa and in the pool, and if you are visiting, these are both a must-do while staying at the hotel. It was surprisingly quiet during our trip-- there were times when the pool was a busier but it was still enjoyable. Given the picturesque landscape, we were delighted not to be surrounded by people getting in the pool just to take "influencer" photos. The food was incredible. We dined in the restaurant on our first night which is when the black angus entrecôte and accompanying hollandaise stole our hearts. So much so that we cancelled our dinner reservations out in town for the second night to try other things on the menu. The ribs, the ribeye, the Aranchini, the mac, babaghanoush, the broccolini, the cheesecake... it was all so delicious. Straightforward flavors, fantastic food. Service provided by Vincenzo and Patrick was also wonderful. You can get a good drink anywhere, but it takes a special kind of hospitality to turn a drink into an experience. Bartender (and in our opinion, genius mixologist) of the Axe Bar, Phillip, made us a variety of experimental cocktails based on our tastes and it was an epic time. We came for one drink and ended up staying for quite a few. We truly enjoyed chatting with him, as well as the other bartenders Miguel and Kevin. My husband and I are the kind of people who usually end a trip early, because we'd always prefer to be home. This place made us wish we could stay another night, or even two. Good people, great food, fantastic drinks, and amazing views.

I wish you could give it 6 stars. This is the nicest hotel I have ever stayed in. Top of line all…read morethe way around. And the views... Oh my gosh... The views! The check in and check out procedure is so personal. They sit you down and treat you as one on one. Unlike anything I have ever experienced. Upon checkout, they give you a small parting gift too. The dinner was fantastic albeit small portions but 8 courses! The cheese bar is out of this world with 20-30 different cheeses. You can also get cheese to go if you want. As much as you want. They have a neat little cigar bar with Cubans of course. The breakfast buffet in the morning was fantastic with plenty to eat. Oddly, we never got to the spa or pools but we did check them out. Next time... If there is a next time.

Just came back from a stay at Lenkerhof. For sure it was a highlight. A great way to end a long…read morevacation to relax and unwind before heading back home. The town of Lenk is very small but oh so beautiful! Very fortunate the weather was clear and warm compared to the rest of my rainy and grey trip. It is a journey to get to the resort. I was coming from Salzburg which was about an 8hr journey. If you're coming from Zurich it's about 2.5 hrs and if you're coming from Bern it's about 1.5hrs, all by train. Long story short, since I was coming from Salzburg the journey took longer than expected and we didn't check in till about 21.30. We were so tired and hungry when checking in they could sense how exhausted we looked and they called the restaurant to see if they would stay open for us and they said yes! We immediately went to eat and the servers never rushed us and they treated us so well. I was very grateful they stayed open late for us. Tips/Comments: The website, at least for me, was very difficult to get information on what was included in my booking. Friends were the ones who told me about this place and I just mimicked the same packaged they got. So when we arrived I felt like such a cheapo asking if this and that was included b/c i just didn't know. So with the gourmet package dinner AND breakfast is included. Couldn't find a place on site to eat lunch except for in the Sauna they have this vegan broth that provided some substance. Also the contents in your mini fridge are included as well (thank god!). It was the first and only part of our trip where we had free water. Speaking of which, note that most of Europe's drinking water comes from Switzerland so drinking the water from tap is completely ok, even at the airport. When you're at the fancy dinner you can ask for free tap water as well. You also get a city card that lasts the duration of your stay. Highly recommend taking the lifts up to the top (about a 20minute ride) and the views are worth it. If you ever wonder why the town seems empty or quite it's because everyone is on that mountain hiking down. And let's not forget the sulphur pools and sauna. The pool is wonderful and just note that the Sauna's are nude. I get nude is totally an ok thing for Europeans but I'm sorry, my American-ness just couldn't strip down. They do provide a thin towel that I wore to cover up while i was in the sauna, just don't expect anyone else to do the same. Also, don't talk in the saunas. You will get scolded. Last but not least, if you decide to go into town and eat food off site its is VERY expensive. My lunch of a soup, salad, and coke was 38 swiss franks. 0_0

We really enjoyed staying at this hotel. So we booked one of their attic rooms and then panicked a…read morelittle because shortly before the trip they sent a warning email about the room.... Ha! It basically said the room was up a bunch of stairs and also has no air conditioning, but it was pretty much the only affordable option so we risked it. I really loved the attic room! The weather was perfect for staying there (cloudy, drizzly, cool.... Not so good for seeing the sites, but you know). The window overlooked the street, which was great. The beds were comfy. The shared bath and shower were tiny but you could see a waterfall out the small window... so cool! Also, the breakfast was huge and delicious. The property had lots of nice communal spaces and had tea and coffee available all day. I really liked staying here!

The location is magical. Staff are so friendly and helpful…read more Beds are comfortable. It's a charming experience waking up to the sound of cowbells.

Welp, we didn't stay here but we sure ate here. It was our first night in Murren. I wanted to try…read morethis place out. Again, like this was an experience of a lifetime and OMG wow. The service was great, the view was incredible, and the food. WOW. We had the prawns to start, and their bread was amazing. I mean this place was crazy delicious. We had a mushroom ravioli that was out of this world, and a diablo chicken. I mean all this was so delicious and just fantastic. We did have something for dessert, but I don't have the photo for it. It was probably delicious as well. I would love to come back and check this out during the winter time. The patio was the best way to finish out our meal. See photos for some of what we ate. :)

We stopped by the restaurant at Hotel Eiger during a quick trip to the beautiful mountain village…read moreof Murren. It was past lunch time but they were still serving food. They are open throughout the day so that was great. The cream of tomato soup and Indonesian vegetable rice were very well presented and soothing on a cold, rainy day in the mountains. Prices are exorbitant but that is expected when you are in such a remote town in Switzerland. Service was quick and friendly by Swiss standards :)

Amazing spa! Make it an entire day and be sure to have breakfast or dinner at the hotel. Both were…read moreamazing. Would go back to Switzerland just for my day at hotel Eden Spiez.

I wish I could give 4.5 stars!! I am so happy we stayed in Spiez and we had a great time at Hotel…read moreEden! We stayed in the apartments which was great since we had a child and needed the extra space. We were able to use the kitchen and cook several meals which we wouldn't have done if we stayed at the Hotel. I didn't realize when booking that we had to pay for the spa, or breakfast, seperately but we only used those amenities once so we were fine paying extra. It was PRIME location even with a stroller and everything was walkable. I wish the hotel staff checked in with us in the apartments once or twice during our 6 night stay to ensure we had enough pillows and towels but beside that, we absolutely loved our stay and would definitely come back.

This hotel is amazing. Everything about it deserves 5 stars except for one thing. The only reason I…read morecan't give it the full 5 stars is no Air conditioning, which would have made this possibly my favorite hotel in all of Europe. My view of the river was breathtaking, the bed was very comfortable, the bathroom had great water pressure, & the location was absolutely unbeatable! I am aware that AC isn't necessarily a standard or normal thing in Europe but I have been in plenty of hotels that do have it. Normally this issue would have brought it down by 2 stars but it only brought them down by 1 star because they went ahead and already had a fan in my room so that helped keep me cool at least. (Can't really sleep with the balcony open either because of all the bugs from the water) The added breakfast was good but nothing extra special or out of the ordinary. I absolutely plan to come back again in the future.

This hotel had everything we wanted. Great room, great view, nice staff, and the most amazing…read morebreakfast we had in all of Europe and the breakfast was free! The view of the river and city was incredible. The room was in very good condition and was extremely modern. We loved the bathroom! The bed was very nice too! Overall extremely pleased with our stay!

This review is about the SPA. This SPA is, to me, one of…read morethe most beautiful ones I have been to. The staff is incredibly kind and nice. The place is beautiful, especially the Thermal Oasis, that deserves 5 stars by itself. You will enjoy the 17 different facilities including beautifully decorated steam baths, saunas, jacuzzis... I also highly recommend the massages, with Swiss herbs and spices. You will enjoy an incredible moment there.

What a wonderful experience we had while staying here! It is a beautiful hotel and the staff is…read morepolite and honest. The spa is amazing, the breakfast is amazing, the interiors are amazing... I could go on and on. I see that the owner is new and is taking a lot of efforts to market his hotel...honest efforts I must say. Well if I ever go back to Gstaad, I would like to stay there again. I am not very difficult to please but it takes exceptional experiences for me to write reviews (hopefully that will not be the case in future). But as off now, my 5 stars come from my exceptional experience here.

The palace is no longer what it used to be... rude and unprofessional staff, bad management, poor…read morewelcome and the list goes on... It only lives in the memories of its past.

Gstaad Palace was responsible for the best vacation we have ever had. Everything is…read morefantastic...location, service, rooms, spa. And the restaurants are by far the best food, wine and service we have ever experienced.

We stayed in this lovely hotel in Lauterbrunnen in early March. The rooms were charming and unique,…read moreso unlike the large chain hotels. It was clean and the bedding was SO comfortable! Our room had a good sized balcony with table and chair and absolutely breathtaking views of the mountains. The location is excellent, just a few minutes walk to the train station as well as the gondola to ride up the mountain. Also close to shopping at three coop store. Breakfast was included and was excellent. Coffee and tea available 24/7 in the lobby. Staff super helpful. Would definitely stay again!

Loved our stay at this property in Lauterbrunnen. Not sure how/why, but we ended up with the 007…read more(James Bond) suite. Smelled faintly of cigarette smoke (rooms are non-smoking, but they allow smoking on the balconies), but I just kept the window open and that helped. The room was clean and spacious with a beautiful view of the falls. Usually we don't like to eat at the hotels where we stay (unless we have to), but the restaurant here was top notch. Liked it so much we ate there 2 of the three nights we were in town. I had the deer both nights, absolutely scrumptious). Their pizzas seem popular, though we did not have one. Super conveniently located across the street from the train station and next to the cable car up to Murren and next to the Coop Grocery (easy to pick up snacks or a bottle of wine). Not for the faint of heart, though. Dragging our bags up the hill to the property was a job - thankfully we were up to it, but if you're booking keep your fitness level in mind (or maybe the hotel offers some sort of help? I didn't ask.) I would definitely recommend staying here. If ever back in Lauterbrunnen, I would stay again.