Today, 1/30/26, I went to this store for some medical supplies and there was paper all over the…read morewindows - no note. Evidently, the store suddenly closed about a month ago.

Don't waste your time! A family member was recently diagnosed with a degenerative neuromuscular…read moredisease. We were interested in seeing what options were available to help with bathing, mobility issues, safety, etc. As we approached the front door, a gentleman came up to us with a cart that he placed across the entrance. We thought this rather odd, but I explained our situation and asked if we could come in and see what they had available. He replied." Oh no, I can't let anyone into the store." He kept the cart at the door and we could tell he wasn't going to let us in so we turned around and walked away. What is the point of having a retail business if you can't go inside? We are still shaking our heads at this bizarre behavior.

Top notch customer service. I was on a job and needed a new tank stat. The employee helping me made…read moreit a smooth and seamless process. My new go-to spot when I'm in that area for work! Thanks again!

I rented a helium tank from Peninsula Welding. They were so professional and kind. They answered…read moreall my questions. Their prices are reasonable. This business really knows the meaning of customer service. I will use them for all my helium needs from here on out.

AllCare staff has always gone the extra mile for me. In the decade I've been a customer, there has…read morenever been the kinds of problems I experienced at the larger pharmacies -- can't get anyone on the phone, won't call your doctor for a status of a prescription and overworked employees that make it a chore just to pick up a prescription. AllCare staff always greats me with a smile when I walk in and the pharmacist is always available to answer questions. -Dennis T. Salinas CA

They won't service or adjust brakes or show you how to use anything . Warranty by others…read more Only u must deal only with factory Go somewhere where you can learn about this equip or you will fall down and ruin your life !

We are new to the area and I didn't know that to find a personal care physician would be so…read moredifficult. My wife is on Medicare and it has become obvious that she needs a wheelchair. She is petite. Rather than wait until the end of February when her appoinment is, I decided to rent a wheel chair for her. I called Wallace Home Medical Supplies and spoke to Natalie. She told me that they did rent wheelchairs so I drove over to see what they had. She greeted me at the door and asked me a lot of good questions that I didn't think about. She ended up with two recommendations and then she went and retireved them. I immediately went with the smaller one. Renting it monthly was of great value as my wife can't get the referall for the chair for another six weeks! Very courteous, polite, knowledgable and professional.

if Brian still works there I do recommend the business but with caution. He, Brian, is an…read moreexcellent human and professional. He cares and it shows in his interactions with clients. But...this but is a new approach to my evaluation of Wallace Medical Supplys, because Brian, is not the only one working there. I am having a bad experience with billing. I needed an adjustment in size for a bipap mask. Had an appointment in in Paso. I went down sizes and to take an adequate mask home I had to pay in site and out of pocket. I did! Until now, all is fine! LolNot fine: I have been receiving letters charging me for it, first the 30 dollars now 30 plus 15 of late fee ( 45 dollars). I called and talked to someone and I still am getting bills. I think they should pay the 15 dollars to me as interest of a long done payment and as a consequence for being disorganized and telling me that I had to pay it to take it home and then bill me several times after payment. It never resolves, I already called and told them to review records ( also they told me that it was policy, I could not take it home without paying out of pocket at that time). I have to take my personal time to address this issue and I am offended and stressed.

I use this company for my ileostomy supplies. They have been just amazing to work with! They make…read moreeverything so convenient and simple and deliver the supplies right to my door without extended waits or issues. It's nice because I can also sign the receipt of my supply order through their online option. The staff are all great and they get right back to you and there's no issues with insurance. Everything is made very clear. Thank you so much for the great service and care.

Plenty of wheelchairs to rent but I needed a walker with a seat. Walkers not available to rent here…read moreor any other medical rental supply store in Salinas or Peninsula. Very disappointing.

This is the place to go for medical supplies... Everybody there was extremely helpful, polite, and…read morecompassionate... We highly recommend obtaining your medical supplies here.

We had bought a recliner from the store, and it was amazing…read more Ask for Jay, as he explained us very well the different options available and was helpful in clearing our doubts. I had recommended this place to one of my friend as he wanted to buy comfortable bed for his parents. And from what I hear from him he is also very happy with his purchase. I think the store has many value for money products. Highly recommend!

According to the lady who helped me, everyone who works there is deathly allergic to service dogs…read more They would prefer you not bring your service dog inside. They were out of what I needed. I will say the price turned out to be decent on the item they were out of when I ended up shopping around and buying it elsewhere, and their parking lot is well laid out. But since my dog needs to be with me, we will not be going back.

Decent place. Large selection of medical items/equipment. Decent service. On the pricier side,…read moreespecially for rentals. Rental prices aren't clearly posted. Initially chose this because I was running errands in the area. Would come here again if there were no other options, but I think next time I'll check out another med supply store in the South Bay.

Never call when they say they will. I had to remind them about my delivery. I'm just not satisfied…read more I spent a lot of money cash and I was not not happy so I will not be going back there.

James, the owner is very accommodating and is very nice to work with!…read moreHis customer service is great, he's knowledgeable & his price on my GoGo mobility scooter was the best we found both locally & on the internet. We will definitely recommend this business to anyone needing mobility transportation.

He was so very helpful! He spent a lot of time with me and let me try out a scooter that was fresh…read moreout of the box. My only problem was that we found a better price on line and he couldn't meet it. The manufacturer was running a sale. He had purchased his floor model at a higher price. But he could not have been any kinder or more helpful.

Not bad I alway get what I need…read more Definitely can't complain ‍ The line to the pharmacy could be smaller

Horrible line structure. They have people waiting different lines and then one receptionist will…read moreleave and the line in the other lines will keep going and you'll be waiting there for hours the workers don't give a *** about you. And the young kids don't give a **** about line structure I was in so much pain waiting for my medicine