Excellent customer service! Very friendly, trustworthy, above-and-beyond-type staff!…read more My experience was fantastic with this store. I have to admit, I did not actually come here for sports equipment, but to return some U-Haul supplies that I had left over from an out-of-state move. It was late, I was in a hurry, and it turned out that the location I had purchased them from had done something very wrong when selling me the supplies. Elsi was a champ; she took down my information and promised me she would contact me after the weekend to issue the refund. I had to trust her; I had a flight to catch. She called Monday morning and settled the issue, even though it required escalation and follow-up with her superiors. It is very rare for me to see such integrity and dedication today, much less from someone who had virtually nothing to gain from doing it. Even though I didn't purchase any merchandise from their fully-stocked, exquisitely organised store, I can vouch for the character and ethic of the staff. I fully recommend that you check out the store; I believe that they will pleasantly surprise you with their products, and I promise that their customer service will be everything you could hope for. Best wishes, Superfans!

From the owner: Our objective is to provide our customers with a large selection of products in every NFL team, as…read morewell as the majority of college teams. What you see in one team, in most products, is available in all teams and can be ordered. If a product in a certain team is out of stock, our staff will promptly take the order then notify you once it arrives. We do special orders as well and offer a flexible and affordable layaway plan.

Went here for a fishing rod and the fishing section was so small and bearly had anything was not…read moreworth going and looking waste of time.

I called one in Greenville NC and was told they had a 2023 F80 treadmill on display, they said yes-…read moreso I went 30 miles each way, they did not have it on display. Called back a few days later, on hold 5X and still not built. I called the one in Goldsboro and spoke to Mckenzie who went and looked twice to confirm they had what I wanted on display, she was great!!!

Wow! I thought Myrtle Beach and the Wilmington location were the best, until today! Dropped in here…read morewhile working in the area. Beautiful store! Clean, organised and so many great clothes. Home accessories, pet supplies, etc. dropped 175.00 in less than 30 minutes. No line like other locations, and friendly service. Anything you need, they surely have it here! Clean restrooms too. Next to a Ross, but didn't go in. I got more than I wanted or needed here, and happy about it. Great location! Plenty of parking as well.

Store is well kept and stocked. Staff is very nice and helpful.. there was a lot of clearance but…read moreprices were pretty good too. Lots of things to look at because they had things our TJ Maxx didn't have! Every department was clean and lots of items to choose from!

I've shopped regularly at Foot Locker, and have purchased athletic shoes in several of their stores…read morein different cities and states for more than 40 years. We moved to Goldsboro a year ago so this was my first time in the Berkeley Mall site. I needed a pair of new sneakers, and unfortunately they were out of my size in every style I liked due to the recent Black Friday sale and the Christmas holiday. I'm giving them five stars anyway because my experience was what I expect from the chain, they still offer a superior selection of styles and high-quality athletic shoe brands, and the customer service was excellent. The sales associates were nice and didn't complain about having to search the stockroom for me so many times. Highly recommend.

There prices are ridiculous & doesn't look no better than other stores .Walmart is just as good &…read moreisn't as expensive as them .

Me and my daughter went in there days ago, soon as I go in no one spoke, I had great intentions on…read morepurchasing a few pair of jeans but in the mean time I kept getting starred at by the employees no one greeted me or asked if I needed any assistance, so i left and went to another AE 33 miles away .

Repair technician is super nice, knowledgeable, & my 2 bikes were returned in great shape. Prices…read morewere a bit on high side but where else locally can you go. That's where coming back here ends. The other workers are definitely not customer service oriented. Actually downright rude. And they stand there at the counter talking while you wait on them to finish talking about their life so you can be helped. Wth is wrong with businesses in Goldsboro. This place has so much potential. Unfortunately...I'll take my biz to Raleigh.

My family and I were stuck in Goldsboro, NC in dire need of a bike rack as ours was about to break…read more(on our trip back to MD). Bicycle World was the only place that had a rack we could use on our vehicle. I can't speak about anyone except Paul who worked in the back. He was amazing. So helpful! He spent as much time as we needed to get the bike rack on securely, helped us get all the bikes on and even offered to tighten up one of our bikes (even though it was unrelated to the bike rack purchase). I was super impressed and very grateful.

DONT BE DECEIVED BY BELKS coupons that say extra 20% off. Every register in the store shoots them…read moreout when you buy something but the truth is they can be worthless, a gimmick. I purchased $170.00 from the fragrance DEPT. The next day I remembered I had a 20% off coupon so I went back. I was told the coupon can't be used for fragrances. Look very closely at the coupon picture and it doesn't say that,neither on the front or back. What's so bad about it is it's says regular or sales purchases. However the fine print says normal exclusions apply. If the fragrances are excluded why was I given a coupon with my receipt from the frangrance cashier in the fragrance DEPT. She knew I couldn't use the coupon in her DEPT. So why not tell me that, be honest or tell me it's good in "other" dept's. A rip off to get you to come back another day, buy some more fragrances only to be told the coupon is no good in that DEPT. Belk you fooled me once you will not fool us twice. SHAME ON YOU

Poor customer service and tricky coupons! I'm finished with this store. I had a very bad experience…read morethis morning trying to purchase a pair of pants. I had a $10.00 discount coupon from Belk for my birthday month and tried use it this morning. Well, I had to use my Belk credit/rewards card to redeem the coupon. Next, in order to get promotion discount (40% off) I have to download a coupon from Belk app onto my phone and use my credit/rewards card as well. I had in hand a $50.00 gift card that wasn't able to be redeemed towards this purchase. Too many tricks and turns. I'm done with Belk.

Worst customer service I have ever experienced in my life! Never seen a group of young and older…read moremen who could care so less about trying to help answer any questions. 4 guys to help you and I was only the second customer in the room. Still could care less, worst attitudes on the planet. I have been in retail my whole life , if I treated my customers this way, I would have been already out of business. No worries Cabelas has everything at your finger tips , with a staff more than happy to help you or answer any questions. A short 35 mile drive from Goldsboro to Garner to get exactly what I wanted. By the looks of the over aging inventory, they might want to loosen up the attitudes very quickly! Try and support a small town family business, and they shot themselves in there own little foot. WHAT A JOKE!

These guys are a family owned business and they really do a great job. They've got some of the best…read moreprices in town and they've always treated us with friendliness and respect.