I hired this company to help me with a local move. Chino, Kolbe, and Lyef were awesome. Showed up…read moreon time, asked for a walk through of what they were taking, then promptly got it all moved. The price was reasonable and the movers were professional. I would use the company again.

Help u move was awesome! Jr, Chris C, Miguel and Chino were efficient and professional. Would…read morerecommend this moving company to anyone.

We used them Sept. 2018. They were on the ball and pretty quick. Sometimes the line inside the…read morestore can get long. NOTE: you'll have to drive around back to get some of the services that they offer.

Hitch installation - missing parts, failed to re-assemble, unexplained damage and told that a…read morefamily emergency led to a unqualified employee finishing the work without being told. I paid U-Haul to install a hitch with wiring on my vehicle. When I picked up my car, everything looked fine. But later, I noticed the rear bumper was misaligned on the passenger side and something was hanging loose underneath. What I found: * About half of the screws, pins, and clips were missing, loose, or not properly attached to the anchor * The bumper had unexplained cutting damage in areas that shouldn't have been cut for the installation * Parts were beginning to fall down while I was driving on the highway The runaround: I contacted U-Haul when this happened (about 60 miles from home) and advised I needed a tow truck, but that was not provided. I temporarily reattached and secured what I could and contacted corporate when no one called me back days later. What they told me: The general manager eventually apologized and explained that the technician had a family emergency and left early on installation day. A customer service rep (CSR) finished the job instead. This was over a month prior, and no one ever told me about this problem. Where things stand now: I bought replacement parts myself and had them reinstalled by U-Haul, however afterward I got conflicting statements and a lack of accountability, despite their initial admission of fault. I've billed U-Haul for the time, mileage, and the parts I purchased while also documenting the issues, calls, replacement parts and emails. My future trust in this company will depend on how they respond and I'll update this review.

Went for a passport appointment, I don't actually think there is any benefit to having an…read moreappointment, as you still must wait in the general post office line. Only one employee handling passport applications and pictures (she was great, though) and zero signage on where to go for passports, even though only one employee is handling them. When I got there I waited only about 10 minutes, but while I was waiting about 15-20 people got behind me in line without any movement made. I hope this post office gets more staff members and is able to upgrade their signage at some point soon. They don't make passport appointments intuitive for dummies like me! Side note: Apple Maps takes you to the employee only parking lot instead of the general parking lot, not sure why that is.

I've had to go into the office to get my packages 3 times now within the last week due to the…read moredriver not wanting to get out of their vehicle or saying there was a "dog" issue, when there's no animal issues in my neighborhood. Although the customer service in the office is very slim, they are helpful at least. This seems to be an ongoing driver issue. Very frustrating to have to go pick up my packages when they can easily be dropped off.

Shawn was great to work with and helped me with a foam mounted poster for a Celebration of Life. He…read moreeven finished it the same day and I couldn't be happier with the quality. Other places (F-Ex, VistaPrint) charged more and said file was too small so quality might not be good. UPS handled my project with compassion and the poster has same sharpness as the original photo from my phone. Highly recommend working with them on any special print projects!! I'd add a photo but want to respect privacy of my friend and her loved one.

The service was swift! Each staff member was wearing a mask. All patrons were pleasant and…read morefollowing the social distancing markers on the floor. The store was clean and not loud! We enjoy our UPS Store!

Please don't use them, they did a horrible job, after presenting an estimate for a finished job, he…read morecalled requesting more money. And the job looks terrible!!!

I had excellent service to get my public surplus auction win delivered from Kennewick to Richland…read more Communication was by text messaging and responses were timely. I would not hesitate to offer future work to these guys.

They got the job done with No damages. They were late but only by about 25 mins or so. I felt like…read morethey could have expedited the time a little. One guy was loading up all the smaller stuff like wood from bed frames and it just seemed like they could have both been doing it to get the job done faster. I asked for one hour and I was charged for 2 1/2 hours (30 min drive time) which was around $330 I believe.m which isn't bad. Overall, they were hard workers and moved the things I asked from my storage unit to my house. I would use them again in the future.

They did a major underbid then came back with a price 70% higher. I told them to forget it. They…read morekept coming back at me to renegotiate until I made "NO" perfectly clear. Then they didn't want to refund the $1800 I had given them which is my biggest heartburn. Ultimately, after a week they DID return my money so I have to give them credit for that (even tho it was MY money). In the end, they never did the move so it's hard to rate them. I would just say if you're moving, do your research, don't put ANY money down until you have a satisfactory contract in hand. Find a reputable Mover! It's a business with shark filled waters. CONSIDER DOING what I did in the end. Rent a large Uhaul, Hire local movers to load and unload, and YOU drive the truck. You CAN drive a truck right? You'll save substantially. I paid no more than $350 ish to have movers load my truck and $350 ish to unload. PLUS TIP THE WORKERS $25 to $30 each because THEY EARNED IT...and....YOU CAN AFFORD It. You're paying goodwill forward to the next people they move!

Fast friendly service. The lady was very nice and informative and there was a very short wait timeread more

These workers went above and beyond for me. I had an urgent medical issue that required a package…read moreto be delivered to support my medical needs. It was delayed many times and I was so overwhelmed. Kaitlyn went way above the normal expectations to assist me and help me with my package issues. I am so forever grateful for them and their help. The driver Shelby did amazing with this issue as well. I could not be more grateful and I will forever be thankful for their time and energy today especially during this holiday season. 10/10 costumer service from them.

Overall, a good experience. As with any movers, there are experienced movers and minimal to no…read moreexperience movers. The experienced guys did a great job and did their best to watch the others. The newer movers used a lot more material than they should have and the wrong size boxes for what the were packing. For example, used a lot of small boxes for lightweight items instead of saving them for heavier items. The lead mover had to go back and get material twice which leads me to my next issue. The guy that came and quoted us was grossly under on his bid, both cost and material. He came out and went through our house for the quote and when we moved, we were about 35% higher than quoted. The original quote to move was 8 guys and 9 hours which ended up with 7 guys and 12.5 hours. I didn look too deep into the billing, but make sure you do. They billed by the hour and im not sure it was adjusted for 1 less person. My quote was originally for 8 guys and 7 showed up. Another issue was the company did not provide tape guns and they had to tape by hand which takes a lot longer. Most of the boxes were marked by room but not itemized meaning marked pots and pans, utensils, etc. Whichade it difficult to find just the basics. Our furniture is electric and none of the plugs were with the couches. Took us 3 days of unpacking to find them in random boxes, still missing a remote. I knew better but was running all over and forgot to put that stuff in our vehicles. We had a local move so i wasnt concerned about an inventory, but if i was moving out of state, i would have wanted one. All they did was count boxes. I've moved multiple times in the military with movers and they had a numbered tag system that was awesome. They might think about something like that. Had a freak accident where a guy cut himself pretty bad and didnt realize it and bled on our carpet and a piece of glass broke on an antique hutch (i expected something to break). They were quick to address both issues and in the end made it right so i was pleased about that. I would use them again, but would make sure things were marked better and take the remotes and things like that with me.

100% would use them again. All the staff were great. Showed up when they were scheduled. Had to…read moreget another truck and they took care of it within 30 minutes.