Holiday Car Rental a Ripoff. We reserved a car in Cairns AU. Upon arriving by air we took a taxi…read moreto the rental shop - about 10 minutes from the airport. It was about 5PM. The shop was closed and no one answered the phone. we left a message with our number and no one returned the call. we had to rent another car to travel north to our hotel. After emailing Holiday Car, they took 5 weeks to respond with a form letter that we would not be refunded our payment. Do not use these folks - they are clearly a ripoff.

We rented a car from them at Punta Raisa airport in Palermo, Sicily because they were the only…read morecompany with an available car with an automatic transmission. We were a bit worried, since we'd never heard of them, but it turned out great! They gave us a little Volkswagon that we took up into the mountains to visit family and then to the beach the next day. It cost us $100/day, with insurance included in that price and no extra fees.

We don't usually rent from Avis but decided to give it a go when we were offered a special deal…read morethrough our credit card. So glad we did! Check in was a breeze. The agent was friendly and gave us options for different cars, including a larger car (a Mercedes). Because parking can be tight and the abundance of narrow streets, we stuck with the Fiat we reserved. The car was clean and fairly new. Returning the car was also easy. The area was well marked and the agent gave the car a quick once over. We were unable to refill the gas tank before returning it but received an estimate upon return, which wasn't exorbitantly expensive. We got our receipt and left. A very satisfying car rental experience.

Emanuela is a professional all the way through from our first inquiry to the completion of our trip…read moreeverything was seamless Villa Parmina in Taormina Italy is the villa in which we stayed the property manager gabrielle was amazing as was the villa solo Sicily is the agency that we will use again when booking our next trip to Italy they were outstanding and if there were more than 5 stars we would definitely give them the top rating if you use solosicily you will not be disappointed!

We unfortunately booked a "luxury" villa with this company in Sicily. The villa proofed to be no…read moreluxury at all. Jacuzzi broken, air condition worked only partially, 3 out 4 fitness equipments didnot work, bed of cheapest ikea quality, cleaning service inacceptable and on average only 2 instead of 4 booked and paid hours, window blinds didnot close, generally no luxury at all. Customer Relations didnot fix any of the issues although we reported them frequently and not show up at the villa once. We had prepaid the villa and I demanded a refund for the quality issues. The company offered us a 15% discount on the next booking. After we sent a letter again requesting a refund by our lawyer the company denied everything and raised that we had actually broken the whirlpool and caused a damage of 9.000 Euros. And they refered to a clause to their General Terms and Conditions for Bookings on their website (which was not there at the time of the booking) in which they state that you can sue them in Palermo only.

DV Transfer&Tour came highly recommended by the hotel staff where we were staying in Palermo. While…read morewe were visiting Sicily, we did not want to rent a car, but we wanted to get around to see the island. Vito was our airport/hotel transfer and our personal driver from Monday, February 9, through Friday, February 23, 2026. He was always very punctual, very polite, and nice. He offered us very nice suggestions for places to visit, things to see, and nice places to eat while we were there. Our longest trip with him was to the craters of Mt. Etna and Taormina. The Mercedes black van was stylish and very comfortable. Water was always on hand, and umbrellas were provided when needed. We do recommend DV Transfer&Tour for visitors in Palermo, Italy.

Hotel location was excellent and the staff were friendly and went above and beyond to make sure we…read morehad everything we needed. Would definitely come back here in the future.

Check in was fine. Rooms are small but renovated. Nice washroom. Bed isn't super comfy but gets the…read morejob done. Gym and root top bar & restaurant. Great location in Palermo for eats and shopping. I'm a fan.

Had a wonderful tour led by a man named Sergio. He was extremely knowledgeable about Palermo,…read morehistory of the island in general, food in particular, I needed it I was a wonderful sense of humor! I wish I could've kept track of all the different foods we sampled. I even like the spleen sandwich, although I was sort of prepared to not like it. BF and I are normally not the type of people to do tours, but the group is small and this was a highlight of our trip to Palermo.

This TOUR tho! Ah,…read morePalermo. Such an interesting, historical city. Full disclosure, I didn't want to go to Palermo--we had been in Catania and Ragusa and all that jazz and my husband insisted we spend a few days in Palermo. Ok, fine. We get there and it was ok. And it continued to be just ok until....enter Streaty, stage right. My husband had booked us a food tour and of course, being the fatass that I am, I was like, food? Ok, let's do this. But it better be good. And it was. Oh, it was. We met outside of the Massimo Theater (which of course, always cues that Zumba song by Pitbull in my head, of the same name). Then I saw him. There, in all his glory--our beautiful food tour angel. I'm going to go ahead and say his name was Marco because all of the other reviews talk about someone named Marco, but in all honesty I don't remember his name--he was the owner of Streaty so that is what I will call him in this review--and he was perfect. We all introduced ourselves with our names and where we came from which I thought, with being a small group of about 10, was really nice. We were then given a "food passport". GENIUS. It makes eating more than anyone should ever eat in one day seem like a victorious occasion, which I genuinely appreciated. It makes you hate yourself a bit less when you can look back at your stamped off achievements on this passport--it takes "oh my gosh, I can't believe I just ate all that food" into "hey y'all look at what I did! I did it! YAS!" For this alone, Marco deserves the Nobel Prize. Then we were off on our adventure! We walked through Palermo's food markets while Marco, in his stereotypically swoon-inducing Italian accent, told us personal stories and tales of Sicilian life, culture and family. And of course, the ins and outs of where to go and how to buy anything we could imagine. As we walked, it was great to see that our guide had such great personal relationships with every place we went to. It makes the tour that much more special. The food: I have no idea where to begin on this one--I suppose I'll say firstly, that I keep kosher. Which is super complicated to explain so to keep things easy, I just say I am vegetarian, to be safe--and everything was wonderful. When there was something meaty, I was given something vegetarian and it seemed like it was no trouble at all when in reality I know that it's a huge pain in the butt. So for you vegetarians out there--don't fret! This tour is for you, too. Everything we tried was delicious. My favorite was the chickpea thing that I don't remember at all what it's called. Just eat it. It's really good. I will give you this one warning though--ok I lied, I have 2 warnings: 1) You will go to a bar. It will be super seedy yet super awesome all at the exact same time. You will be offered olives that your guide brought in from elsewhere. Eat these olives. They won't let you down. You will also be offered some kind of sweet wines (I really don't understand why I don't remember the name of literally anything--GOOD THING I HAVE MY FOOD PASSPORT AT HOME TO REMIND ME!), and while they are sweet, don't be fooled--they are also strong. They may or may not be strong enough for you to encourage the cute journalist on the tour with you to be with the tour guide as a favor for all married womankind, to live vicariously through her. This may or may not have happened. (And girl, if you are reading this, hit me UP I have to know details!) 2) You will end at a gelato place. For some reason that I still don't understand, Sicilians think it's normal to eat gelato (also granita) in a brioche. I do not understand this for many reasons. The first being that brioche is not Italian. Why brioche? Why? Secondly, why is gelato ever ok for breakfast, brioche or no? Also, as a born and raised American (New Yorker, actually), I've seen some big portions in my day. But holy Lord, this thing is huge. My point being that there will be tons and tons of food. You have to ration yourself and weigh what is more important to you--the savory or the sweet--and plan accordingly. Ok, you've been warned. In conclusion, this tour is basically the best thing there is about Sicily and if you don't do it, you will really be missing out. Marco is a fantastic guide who is passionate about everything he talks about and really wants to make sure you have a good time, and he succeeds. Do NOT miss this tour when you are in Palermo--if I had known they had the same in Catania when we were there, we would have definitely done that too, it was THAT good. Why are you still reading this, go book now!

We had an amazing afternoon with our very friendly and knowledgeable guide Laura. Great way to see…read morethe city! Highly recommend this tour!!

Four nights at this hotel, which is currently branded under the Best Western chain and was part of…read moremy Delta Vacations trip. The hotel is in a good location and had restaurants and shopping within walking distance. It's in a busy neighborhood but there was little noise other than the occasional siren. Nothing from the hallway or neighbors. Checking in was easy though there was a little confusion as to the level of room I had booked. The emailed receipt clearly said "executive suite" but they want to put me in a standard room. After reviewing the email, this was dealt with quickly and I received the room I had booked and they apologized. My room was on the first floor (second floor in American) at the very end of the hallway so it was quiet. Balcony to the street, queen bed and work desk. Wifi worked reasonably well in my room but my friend in the next room down had some trouble. I think I was just at the edge of the AP's range. The room also had a hot water kettle and instant coffee packets. Twice I had to ask at the desk for creamer as it was neglected by the housekeeping staff who otherwise did a good job. A good amount of storage including a safe. Full shower had very hot water. I did not have their breakfast or visit the bar. Check-out was easy and they accurately charged me only for the small city tax. Overall, a very pleasant stay and if I were to return to Palermo I would stay here again. [Review 12846 overall, 161 of 2020.]