I strongly advise against using Garcia's Roofing for any roofing needs or repairs. I initially…read morecontacted them to address a leak on the side of my home that was leaking water onto the ceiling. After their inspection in January, they assured me they would resolve the issue. However, the technician's repair work was subpar; he cut a significant amount of siding, leaving the flashing highly visible, and relied heavily on caulking instead of replacing the damaged pieces. The overall appearance was far from professional.
After I re-did the interior drywall and painted, it rained shortly after and resulted in water damage once again! When I got in touch with Garcia's Roofing, they promised another inspection, which took over a month to be scheduled. The inspector cut a hole inside my home to determine the source of the leak and generated a report. I then waited several more weeks for the repair team to arrive. When they finally completed their work, another rainstorm a week later revealed that water was still entering through the same hole that had been cut.
I reached out again, only to be told that another inspector would need to assess the situation. This cycle continued for weeks, with repeated promises of appointments that were never fulfilled. Now, in June, I am still dealing with an open hole in my roof. Each time it rains, I have to place a bowl to collect the water. I sincerely hope this review dissuades others from using Garcia's Roofing, as my experience has been incredibly frustrating. I've attached photos showing the hole that has persisted for months and the shoddy repair job characterized by excessive caulking and poorly done flashing.
After months of waiting, they finally appear to have resolved the exterior issues. However, I've now been informed that I need to wait an additional two weeks for them to address the large hole in my ceiling that they created. The warranty department, specifically Tania and Andres, has been very unhelpful; they rarely return my calls and often ignore my emails.
At last, it's July and the hole in my ceiling has been repaired. I've lost several days of work trying to manage the situation with this company, navigating their inconsistent communication and missed appointments. I'm relieved to be finished with Garcia's Roofing and I strongly recommend that others look elsewhere for their roofing needs. I certainly will never use their services again.
