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    Ryan Rivera Team

    4.8 (22 reviews)

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    Services - Ryan Rivera Team

    Mortgage services

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    Ask the Community - Ryan Rivera Team

    Review Highlights - Ryan Rivera Team

    I primarily worked with Nick and Kristen and I couldn't be happier with them.

    Mentioned in 3 reviews

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    First U.S. Community CU

    First U.S. Community CU

    (13 reviews)

    Don't waste your time with these clowns! Here's the story:…read more I needed a business account for my new California LLC. I went online and chatted with a representative before heading to the branch, as I wanted to be sure I had all the paperwork I needed to complete everything. You might have thought he would have mentioned you have to have an appointment to open an account. He did't, you do, so I wasted a half hour mountain drive from my home to go there for nothing, then another half hour mountain drive home on a Friday. The woman at the Auburn branch took my paperwork, said it would not be for nothing as everything would be set up for my new Monday appointment and she would let me know in advance if anything else was needed. I go back on Monday, (another hour long round trip mountain drive) only to be informed that because I do not have a physical office, they will not open a business account. I find this hard to believe, there are no end to number of businesses that do not need nor have physical offices, but two women insisted this is the case. Also neither of them had ever heard of such a "strange thing" as a registered agent, something every corporation is required to have. They almost acted like I was trying to pull some sort of scam. So I have a physical address filed with the state with my registered agent, I have a business PO Box mailing address, and I have a local physical personal residence address, but nope, not good enough, you MUST have an office. Honestly, if they are this incompetent and uninformed, maybe this was a blessing in disguise. You try to do the right thing and support smaller businesses, but sometimes it just does not pay. Meet me half way guys! HUGE waste of time and displays of incompetence.

    The absolute worst experience I've ever had. would not recommend ever. My account information was…read moreleaked, I was lied to, then told that you can switch digits on PayPal to use other accounts. I was promised a call back 6 times with no follow through. I finally got reimbursed after multiple calls, then my card was shut off for another week. This is the worst credit union ever. Do not give them your money. I couldn't even close my account after I took time off work to go in person. I had to print out and sign several documents that their call center couldn't even get right. The most frustrating experience I've ever had. DO NOT BANK HERE.

    Ryan Rivera Team - mortgagebrokers - Updated May 2026

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