In a world of printing shops that rip you off with a $5 minimum charge when you do all the work;…read morethis company is a gem! I've used them for years and it's been a consistently wonderful experience each time. Kind and efficient staff Prompt service Less expensive by far than competitors for what I've had printed.

This morning my mom and I were parked on the side of the store waiting for the thrift shop next…read moredoor to open. A woman employee in a red SUV sped up very fast and aggressively toward our car, then jumped out and confronted us, claiming we were in "employee parking." When we asked where the sign was, she admitted there wasn't one. Her tone was unnecessarily hostile, and the entire interaction was completely unprovoked. We were simply sitting in an empty lot drinking our coffee and chatting for a few minutes before businesses opened. We had planned to come here to get a banner made, but after this encounter we'll be taking our business elsewhere. This behavior from an employee is unacceptable and left a very negative impression of the store.

I've never had one job successfully printed here. Every time there is some issue. And make sure you…read moredouble check your email orders because they will not! And even if it's going to be a very expensive mistake they would rather make the mistake than simply check with you. The last time I was in there discovering that the entire job I ordered was botched, there was like 3 other people being told their orders were messed up too. An older lady had sent in an order of 100 invitations on Monday that needed to be sent out and they weren't done! It was Friday! And they had called and told her to come pick them up! I felt really bad for her. On top of it all they were really rude to me (not the older lady) and it felt very unprofessional. I've mentioned this to a couple friends later and they ALL SAID THE SAME THING! "They messed up my print job and then made me pay for it". This is a locally owned business in a community that is rapidly growing and WE WANT TO SUPPORT YOU! Time to get it together, guys. UPDATE. Actually I was going to delete my review because it doesn't feel good leaving a bad review in a small town but after owner responded, I'm leaving it. In my opinion Courtney, the only respectable thing to say is, -- "I'm sorry you had such a bad experience printing with us. We make mistakes sometimes and since it seems like numerous people experience us making mistakes that could have maybe been avoided, I feel strongly we need to figure out a better way to do things. Thanks for bringing this to our attention. We don't want this to happen to you or anyone else. Even though it's hard to hear bad reviews, we value our customers and we take this as an opportunity to do better. We certainly hope you'll give us a chance in the future." Learn how to be accountable. It will help all your relationships, business and personal. Your attitude and how I was treated in the shop is the reason I will never print with you again. Everyone makes mistakes sometimes, that's normal. It's how we treat each other that matters.

They are the best of the best. I wouldn't go anywhere else. They are amazing, professional,…read morehelpful, friendly and knowledgeable.

I have been using this Fed Ex pretty regularly recently, dealing with a probate case and a real…read moreestate transactions. Every employee I have encountered has been lovely, patient and kind with me. Recently, I was having a bad day. Tapped out emotionally and financially, and I may have vented to the woman helping me. I was making fun of myself for grabbing some snacks and saying it was my lunch. She was so empathetic to my plight and we bonded over Slim Jim's. After my transaction I handed one of my Slim Jim's to her and she said "No, that's for you! I bought it for you" It was such a small gesture but it felt enormous in that moment. I love this location and all of their staff, especially this particular young woman who made my entire week with her generosity!

Not even a FedEx problem just ONE specific worker. Genuinely one of the worst interactions I've…read moreever had with any sort of customer service person. Works costumer service but Clearly lacks the skills to even speak to people . So incredibly incompetent, unhelpful and weirdly unnecessarily condescending. I Didn't have much knowledge on shipping my own stuff which is why I relied on someone to maybe HELP??? Do her JOB??? I just needed one more thing packed (took like 1 minute) by them and some labels printed. I was asked some questions at first but quickly caught on that it was to print labels which I already had QRs for. She got upset cause I didn't bring that up but i literally walked in and asked to package one quick thing and HAVE LABELS PRINTED. We were only on this for one minute before I showed the QRs and most likely saved time because I already had these saved on my phone as screenshots. This was actually a quick process but unnecessarily longer than it should've been. I don't even leave reviews but this was such a bad experience that it felt necessary. I didn't get a name tag or care enough to go get it but it was an old lady with white hair and she shouldn't be working here. Try to avoid or else you'll walk out with your good vibes/mood ruined. I've had no other issues with FedEx

I took 10 New scrub tops to be embroidered. When I picked them up, she told me her husband had cut…read morea hole in on of the tops when he was cutting the threads. Her solution......She wasn't going to charge ME for the embroidery on that ONE top! Really? I asked if she could at least stitch over the hole, but she would not take responsibility in any way. It was like trying to reason with a 5 year old! The shirt was $20.00. All she had to do was credit me for the embrodiory on 4 tops and all would have been well. Some businesses just haven't a clue when it comes to customer service. Lesson: If she destroys your garment - it is your fault.

I have done business with Print It Promotions for a few years and have always been pleased with the…read moreresults. They are high quality and get the job done fast. I forgot to I needed some shirts done for a trade show and they got them done for me asap so my guys were looking great for the show!

Wow! I have ordered many shirts from Robin, he is excellent at creating a design to meet my needs…read more He always has the work completed on time!

From the owner: JROB Custom Screen Printing, located in Grass Valley, CA, has been a trusted name in the screen…read moreprinting industry since 1992. Specializing in high-quality custom screen printing services, they cater to both individual and corporate clients, bringing designs to life with precision and creativity. With over three decades of experience, JROB Custom Screen Printing is dedicated to delivering exceptional results and unparalleled customer service, making them a top choice in Grass Valley and beyond.

49er printing has the best customer service and products! Cat is always quick to reply, friendly,…read moreand super efficient. We appreciate their professional and high quality jobs.

I have been here a few times to get some item printed and every time it has been a great…read moreexperience. Weather is my photography or some holiday cards I was helping my mother print, invitations, business cards, etc. Very friendly very professional. On time with anything I needed printed. Great eye for helping you create a design and have it come to life.

Awesome company to work with. Made the ordering process easy and they were quick! Kimm was very…read morehelpful!

From the owner: FRDM Print Company -…read more Pronounced Freedom Print Company We're a small business family run business, with a big heart, we pride ourselves on our getting things done in a fast efficient matter, attention to detail, excellent quality, and exceptional customer service. As well we are a motocross racing family, who enjoys the FREEDOMS of life. When we are out at the track we spend longs days with the children, family, and friends. The time schedules have drifted away with the wind, the sun is the clock, and everyone is having a blast. Three days of being out at the track for racing and then we load it up and come back home. With this we realized that the world needs more creative freedom. That's where we come in, and want to provide you with the same creative freedom for all your personal or business needs. ANYTHING You can think of that you would like to be branded for personal use or promoting you business, we can create for you. If its something above our art capabilities we have a team of artist whom we will match you with to achieve the style you are looking for. Once that is all taken care of we can make you vision come true. We look forward to hearing from you, and seeing how we can make you personal or business needs come to life. As well as building a long lasting business relationship.

Yes! They really are super fast... And very nice I called in…read morethe morning and they guaranteed my job would be done in my allotted time, thank you again for your service

Like all the other reviews this place lives up to its name. SUPER fast, and also very friendly. I…read moreneeded a sewing pattern printed because printing it out at home takes forever and other online services are SO expensive. This local shop is not, was only a little over 20 bucks for four hug pages. Thanks guys! Will definitely be coming here for my sewing pattern needs