Keith and team are amazing. They are fast and creative when problems pop up. I've worked with Keith…read moreon 3 loans/refinances now. I will only work with him from now on. Keith's team got my mortgage refinance finished in less than a month during the pandemic when the first bank failed to get it done in 6 months... I tried refinancing with a promotional offer during the pandemic. It was a disaster. The 1st appraisal had at least a 3 month wait but failed because the appraiser didn't feel experienced enough. I waited another 3 months for the "expert" appointment and he couldn't complete the appraisal either - The expert spent the entire time using the restroom and I had to clean it after... After 6 months with the first company and missing out on the lowest interest rates, Keith's team got it done in under a month!

Couldn't recommend Keith enough! His consultative approach is very thorough, thoughtful, and…read morenon-pushy - providing peace of mind throughout the stressful home buying process. Keith has a deep understanding of the mortgage market dynamics and was always willing to hop on a call to share insights and perspectives on the best approach throughout the process. Keith was able to secure a highly competitive rate while delivering top-notch service and closing couldn't have been smoother.

Dan is super knowledgeable, responsive and always available to answer questions (even taking…read more a call from me when he was on vacation!). His monitoring of market trends and transparency with rates helped me feel super comfortable with my first home purchase. Ember was great at communicating everything clearly and the team made the whole process easy and seamless!

This wasn't our first mortgage but it was the first time we realize how much of a different a great…read morelender can make. Dan has been very communicative and reliable throughout the process. We went through multiple options while Dan and his team working efficiently to make sure we could secure a loan we are comfortable with. He really made a process that was stressful in hindsight went by smoothly. I'd totally recommend Dan to anyone looking for a mortgage.

Mike has helped us with a refinance on a home and the purchase of a new home. He was always…read moreavailable for a quick phone call to answer questions, crunch numbers and help us figure out what we could afford. When it came time to purchase our home, he got the paperwork processed quickly. Buying a home isn't an easy or quick process but Mike made it as painless as he could. We would definitely work with him again if needed.

I worked with Mike for over two years while house hunting and dealing with ever changing…read morecircumstances that caused us to delay and restart the process due to personal life changes. Throughout the entire process Mike was a wealth of knowledge and extremely accessible. He was also very keen with deep experience in solving some of the unique problems that we ran into. When we were finally ready to make an offer, he created a tailored offer letter and made sure all our paperwork was in order. We were able to lock in a great rate and closed within 35 days. Very smooth process and extremely pleased with the final outcome. Thanks, Mike, for your relentless patience over the years and helping deliver us into our happy home through your great work!

Steve was very helpful, right from providing us with a pre approval letter through the holiday…read moreweekend. Answering all the questions about mortgage and closing costs we had and help us make an informed decision. Highly recommend their service, and thanks to Steve and team.

The folks at Sammamish mortgage including Trevor and Priscilla almost cost me our house. We've…read moreworked with 2 other lenders, including Bank of America and had decent experiences where our lenders were personable and had close relationships with the underwriters. I'm not 100% sure with Sammamish but it seems they are just an intermediary and do not have close understanding of the underwriting process. Trevor was unreachable by phone and would e-mail me back or call back a day later. Priscilla seemed to be off or have a vacation notification on every time I tried to email her. Without warning us, Trevor went on paternity leave the week of closing, and Priscilla left on vacation. We were left with their supervisor who was 100% more competent, but extremely busy. Right before closing, Trevor also told me that we either needed to buy down more interest and pay them more money, which didn't make sense as we bought a house that was 1/2 our purchasing power. Our realtor emailed and called them (we had given consent) without any response and noted they were one of the worst and most nerve wracking groups she had dealt with. We had no idea if we would close on time, even the day of closing. We were living in an AirBnB and not sure whether we would be homeless the next day or if we should book a hotel. When I spoke with Stacey their supervisor about this the day before closing, she said "this isn't even as close as we come sometimes, don't worry!" which made me worry even more. I just found out that they immediately transferred our loan to another bank a month after closing. They have a ton more reviews than other servicers and I would be extremely concerned some of them are fake.

We worked with Ruby at Salmon Bay for about a year and a half as we searched for and bought our…read morefirst home. At the end of the process, my husband said to me, "Now that we've experienced Salmon Bay, no other services are good enough anymore. I want everything I interact with to be as good as Salmon Bay - banking, insurance, everything." A few things we loved: responsive and crystal-clear communication from Ruby and her entire team, sound education for us on how home loans work (I feel like I ACTUALLY understood what was happening and what all the numbers meant the whole way through, as a complete novice), proactive check-ins for 1.5 years just to make sure they stayed updated on our thinking and finances, professionalism in all forms of correspondence, a team that inspired so much confidence with their expertise (special shout out to Paige), kindness and cheerfulness without exception, proactive outreach to the seller's agent within minutes of us making an offer to assure them we were in a strong position to buy (even though it was a major holiday), local credibility and relationships that certainly played a role in getting us our house even though there was a competing offer for $50K more, a clear roadmap for closing and frequent video updates for the whole buying/selling team along the way, willingness to answer all 5,000 minor questions I had during closing as if each one was important and worthy of attention and time, and absolutely no surprises the entire way - not a single surprise. I can't recommend Salmon Bay highly enough!

Ruby and her team were so friendly. They ran scenarios for me and made the refi process quick and…read moreeasy. The weekly video updates were a whimsical touch. Thank you!

Westlake mortgage was a pleasure to work with. Micheal insured the refinance process was completed…read morein a timely manner and was always available to explain the process. Would not hesitate to contact Michael for our future mortgage needs.

Mike at Westlake Mortgage has been a total game-changer for me, honest, low-pressure, and genuinely…read moreon my side. Two years ago he walked me through refinancing, knocked a full point off my rate, laid out every number crystal clear, and made the whole thing painless. Saved me serious cash without any surprises. Then this year he popped back up, had spotted an even better deal, another point drop, and didn't just wait for me to ask. He proactively hunted it down, explained why it made sense, and handled everything again. No sales pitch, no hidden fees, just real savings when it actually mattered. He's not out to nickel-and-dime; he's looking for the big wins that actually move the needle. Feels like he's working for me, not the bank. If you want someone who'll keep an eye out for you without the hassle, Mike's your guy.

OMG, the service in this place is SO bad! I got a loan with…read morethem, always paying on time for years via automatic payments to arrive on the 1st of the month. One day they changed their accounting system (I'm guessing), and no longer does it recognize my payments as on time, but as days late, because it's now expected on the 21st. I called and spoke with a rude and unhelpful agent, didn't make a difference. I've paid already the equivalent of 10 months mortgage this year, but Caliber still thinks I'm late on my payments. I've sent extra mortgage payments at least 4 times this year, but Caliber changes them to "principal only payments"! I cannot stress how bad this company is!

Jeff was the lender on my first home loan. He was knowledgeable, patient, and thorough in helping…read moreme understand and work through all the options. He was on top of the process every step of the way and made the whole process feel like a breeze. I highly recommend working with him.

Jeff was the lender on my first home loan. He was proactive, thorough, and responsive. I greatly…read moreappreciated the level of detail he provided in his explanations and materials. He is generous with his time and a pleasure to work with. While our home purchase was in escrow, I was a victim of identity fraud which impacted my credit. Jeff worked with me to navigate that stressful circumstance to resolve it and find a viable path forward. We were able to complete the home purchase with our original loan terms in the end. I cannot recommend Jeff enough!

We found Joe here on Yelp, and if you think that having all 5 star reviews was fishy, you'd…read morenormally be right, except in Joe's case. He is a true rockstar for his clients! It probably took us 4-5 months to find and close on a house due to our unique requirements, and Joe believed in us all the way. He was able to qualify us for more than anyone else, and he was constantly trying to find ways to get us more money back. AWESOME! We signed for our new home last night and it's set to close today. The timing was REALLY tight because of the house we were selling, something totally out of Joe's control, but he spent the past two days on the phone, hounding the mortgage company and the escrow firm past their office hours to make sure we closed on time. He sticks with his clients through the ENTIRE home buying process. He doesn't drop out of the picture once your loan is approved like a lot of mortgage brokers. Best of all, he makes everything as stress-free as possible. What can I say? Don't look anywhere else. Save yourself a lot of time and stress. Just call Joe!

Two months ago I remember reading Yelp reviews about mortgage brokers and feeling somewhat ashamed…read morebecause for something as important as buying your first home, you almost certainly didn't do it based off Yelp reviews, right? My wife and I just bought our first home and we're so happy we took the time to find Joe on Yelp. If you're a first-time home buyer like we were, forget what you think you know about mortgage brokers. Don't bother going with a credit union or bank. Joe is the person you need to talk to. Regardless of your situation or where you're buying or what you're buying with, Joe can not only make it happen but he takes the time to explain to you how it all works and what your buying power really is. The best parts? He's just a genuinely nice, great guy and he works SO FAST and at all times of day and night. You can text, call or email Joe and he's always there. After a while it didn't even seem like we were talking to our 'mortgage broker' -- we were just talking to Joe. He weathered several possible housing situations with us and was always there to advocate for us. Many times he knew a listing agent or knew a broker or someone else on the other side of the transaction and reached out to them to help make something happen. Eventually we found the home we wanted and extended an offer, won and closed on the home. Joe was extremely fast -- we closed 22 days early! Here's the part where Joe proved how great of a person he was: at one point, the lending program Joe hooked us up with had changed their criteria resulting in reduced closing cost credit to us. Joe emailed us and said he's a man of his word and stands by his quotes, so he gave us a check out of pocket to cover the reduction in closing cost credit from the lender. What bank would do that? He even met us to help the papers at escrow. We really cannot recommend Joe enough, especially if you're a first time home buyer and you're wondering how it all works.

I can't say I have much experience with mortgages since this was my first, but I do know people,…read moreand Maggie, as well as her team, were awesome! Honestly, I cannot believe how easy everything was. Maggie was very helpful in explaining all the paperwork to me, took the time to answer all of my questions, and was extremely great with communication. Working with her was more like working with a friend...I never felt like she had anything but my best interest in mind. I don't think my experience could have been any better. Being in the middle of the holiday season, being busy with work, the boy, and just life in general, I never really felt stressed about the loan side of the process. I'm telling you, the process for me was quick and painless. I hope to do business with her again in the not so distant future, and will definitely be recommending Maggie to anyone who may need a mortgage.

Maggie is the most knowledgeable, professional, helpful, and responsive mortgage loan advisor you…read moreare likely to ever find in this industry. My wife and I have purchased two homes in the last five years using her services at both RPM and CrossCountry mortgage, and she's our absolute go-to for all mortgage and financing needs.