I had a fabulous experience here today! Initially got roped in by their advertising, "From Paris…read moreWith Love". Store clerk was very attentive right off the bat. I usually don't like it when they're all over you trying to assist, but we are going to a wedding in a couple of weeks and I need new clothes!! She went right to work, finding matching items at the right size, and got assistance from the manager when needed - this woman gave great advice! It turns out the clerk was new, and this ended up being a training session. Well, it took about an hour and a half - so much time I never spend on myself, but we'll worth it here! I tried different styles in different colours, and ended up with a complete outfit, including a necklace, all at a 25% discount. Bravo! The only thing I did not get was shoes. Saved that for another shopping trip.

A couple of weeks ago, my daughter and I went shopping at Melanie Lyne in Bayshore. There is an…read moreamazing lady by the name of Laura who helped us in our choices and made our shopping experience enjoyable. Laura is a very nice lady who gives an honest opinion in a gentle way. I will go back there because of her.

Sunday July 5 2020; my daughter bought me a pair of Vans on-line for my birthday, unfortunate they…read morewere just a little small for me. Because of the pandemic, I thought I would have a very difficult time doing an exchange at the store. I was greeted by a very friendly staff upon entry and was so refreshing to deal with Neisha. Neisha was the most pleasant person and say easy going. In most cases, returning or exchange and any other store is not always dealt in a positive manner. Not the case at Journeys. I will be going back for my next purchase, they have a great selection of merchandise but mostly because of my experience. Neisha deserves a raise.

We had some luck in this shoe store, without a lot of pressure. Service was good, and we found…read moreshoes that fit, at a good price. They have a good selection that offers a bit of variety. They also offer a rewards program that sends you emails only once a week, instead of the spam that comes every day. I don't know how long they've been here, but they weren't in Yelp before we visited, so my guess is it hasn't been here too long. We will keep an eye on the place, and check it out every now and again.

This new K-beauty store recently opened and I'm so happy there's finally a store nearby! They have…read morea pretty nice selection of skincare brands, like Anua, BOJ, Isntree, skin1004, COSRX, and more. (They also had a shelf dedicated to the skincare line I'm from, however they were out of stock of everything from that line.) The store is cute and aesthetic, and has the typical cute plushies and little accessories that most Korean stores tend to have in stock. They also have a variety of korean makeup products. However, something to note is that their prices are slightly more expensive than the average Korean product (like by a dollar or so, when compared to online retailers, but not a big deal at all). Something to note- currently, they have a "no refunds" policy. Only exchanges are permitted for "unopened beauty and electronics within 14 days after purchase with original receipt." The store is located across from the Sephora store in Bayshore Mall, which is perfect so you can grab all your beauty and skincare needs all at once! All in all, definitely a store you should check out!

Love the style. The price is expensive for most items but worth it!…read more Just bought my beautiful 400$ winter jacket, I would say the biggest downfall to this store is the employees although very helpful clearly earn commission because they constantly compete with each other I had 2 girls both fighting for my attention for the jacket they each brought me 2 jackets to try on and then one brought the winner to the cash and the other followers her and kinda made it clear that SHE should get it cause she's like "I HOPE U LOVE IT" etc It made me feel awkward as heck ----- After a month of wearing my winter jacket that said "vegan fur" and i told the girl i was vegan a feather came out of the coat i broke down in tears because i had been wearing a down and feather jacket as a vegan!!!!!! I contacted head office and received a full refund so thats good but do your own research dont trust employees with things that important

The customer service is extremely bad here lol. I still shop here because I like the clothes but I…read morehate going in there. Every time I go to the dressing room to ty things on there's usually no one there. But eventually they arrive and almost always it's this one girl who just puts her hand out and says nothing just smiles. I'm like..uh ok here? Grabs the clothes and puts them in the room for me. No one greets you. They're all rude! I don't understand why the staff is like this. It isn't fashionable you hear that Aritzia? It's rude!

I once read somewhere that Hot Topic's target demographic is suburban kids aged 12-22 who want to…read moreappear counterculture. So needless to say, I do not fall into their target demographic, but I do like some of their items. I would describe their general aesthetics as the way people on the Stage Crew dressed at my high school. A mix of goth, emo, grunge, and lolita. Not all of their stuff is like that though. They have lots of Funko Pops! Yeah, I think they are cute and I collect them. And they sometimes have huge sales, like Funko Pops for $3-5 each. They also have awesome stuff for Halloween! I've picked up a lot of Halloween accessories at Hot Topic over the years. They also carry cool gift items for people who like pop culture stuff. I once got my brother an insulated lunch bag shaped like a Nintendo Gameboy Colour at Hot Topic, and a Teenage Mutant Ninja Turtles t-shirt. They also have random quirky stuff like earrings shaped like giant cherries (love!). If you sign up for their emails you get coupons and special offers. They have 3 locations in Ottawa, this one in Bayshore, one at the Rideau Centre and one at the Tanger Outlets. They are all very similar. Staff are very nice and welcoming of all customers, even those who look obviously out of place there like me, lol.

I love going dress shopping with my mom and I know she loves trying the dresses at Laura. They…read morecarry nice styles, and when the dresses are on sale, they're not that badly priced though I have found nicer dresses for cheaper at other shops. The store itself is clean and there a good selection of clothing. The service there is hit or miss. Some employees are perfectly friendly and helpful. Then there are others that act like they hate life and everyone there, and make you feel like you are inconveniencing them if you ask them for a room to try something on or asking to check out. Though they were just standing around talking to others.

Maybe 3.5. There don't seam to be many specials, although I generally like their styles - but…read morethey're expensive!! They don't seem to have as many rugged "things" this year, like compasses, as they had in previous years. Still worth even a brief quick look around. I was greeted at the door, and not harassed as. Shopped.

The hubby drags me here each season so that he can get some new work shirts. Sometimes they have…read moregreat deals, and sometimes they do not. I could never justify spending $78.00 on a dress shirt, but hey, as long as the hubz is happy! The store is usually quiet during the weeknights. The staff can be helpful, if you need a size in particular style, the staff will find it for you!! They have a cool selection of outdoor gear like jackets and backpacks, and tools, like pocket knives and compasses. There is usually something at the checkout that they are trying to up sell you with, like a travel mug or umbrellas. If you are a regular customer, their point system card is helpful. Once you gather enough points, they issue you a coupon, like $10.00 of your next purchase. The one thing that stands out from other companies is that if your shirt rips after only a couple months of wear, they will exchange it for another. Pretty cool!

Good women's clothing on third floor BAYSHORE Mall Nice…read moresetup with lots of Spring and Summer wear. Good variety of clothes and sizes Bought a very nice outfit Highly recommend for good, reasonable clothing

Miniso has finally arrived in Ottawa! This one in Bayshore is the first. I was told they will also…read moreopen one in the Rideau Centre and Billings Bridge Shopping Centre. Miniso is like an Asian dollar store (although prices are more than a dollar). They sell mostly products that are designed in Japan but made in China. They sell a variety of items like housewares, cosmetics, cell phone accessories, toys, and even some food. The aesthetics is part functional, part kawaii. They have water bottles with cartoon bears printed on them, cute cell phone ring stands, and cables in pastel colours. Prices are higher than dollar stores but still very affordable. I think most items are less than $10. It's a fun store to poke around in, and their inventory changes regularly.