Most expensive zipper I've ever had done, and it's a cheap zipper which is already having problems…read moreafter only a few weeks. Ridiculous cost may have been because they took it upon themselves to have my coat dry cleaned without my permission - I've washed it over a dozen times trying to get the stink out, but those chemicals are hardcore and almost impossible to remove, so now I get sick every time I wear it... guess my six hundred and something dollar parka is ruined now, and I can't replace it with my pension budget. Worst part is that they bit my head off and shouted excuses at me instead of apologizing. Oh, and they did not return my really nice leather zipper-pull.

I have been a customer for over 10 years and have had only one minor problem (due to my poor…read morecommunication) that they immediately corrected. I have always found them amazing at what they can do with a sewing machine. Many times I have walked in with a problem, zippers, pants hemmed, invisible mending, new elastic collars and wrist bands and they have offered me excellent solutions. I highly recommend this hard working sewing business.

High quality. Remarkable service. New business owners going the extra mile to make sure all…read morecustomers are well served. I invested in some high quality Red Wing boots...they ordered me a custom size... they kept me in the loop...stellar service...stellar product...stellar business owners...5 star.

We happened to walk into this store after a late breakfast. My wife found a pair of shoes (of…read morecourse!) and I made an ass of my self by asking the salesperson for a beer after he offered a blind lady a glass of water. Big yucks! Actually, aside from the fact that this is a very nice store, carrying some very expensive but well-made brand name shoes, the service that several of the sales staff provided to the above mentioned blind woman and (yes, true) her blind daughter who were out for some new shoes, was beautiful to watch. Kudos to Conrad, who dealt with us and the blind lady with humour and elan. So, for lots of sales staff for such a small store, for a great collection of shoes and for excellent service to all concerned -- 5/5!

I had a wonderful experience at this store! Eighteen months ago, I was looking for an outfit for…read moremy daughter's wedding and Touch of Class had been recommended to me by a friend. I was helped by several ladies, who brought me a constant stream of dresses to try on, offering suggestions and shrewd advice as they did. I finally narrowed down my choices to two dresses; I liked them both so much that I bought the pair of them! My shopping gurus at Touch of Class then helped me choose accessories to complement the dresses. As it turned out, I wore one outfit to the wedding ceremony, and then changed to the other for the reception! I would highly recommend this store not only for the selection and quality of the merchandise, but also for the helpfulness and expertise of the staff.

Worst place to buy a dress. Judged by the way i was dressed on my day off. She wasnt helpful had to…read morepick own dresses. She thought i couldnt afford 500$ dress. As soon as older couple showed up both women went to help them. I found a beautuful gown at agent 99 in kingston i was helped by 3 women with a store full of customers

great team of people work here. always available to help when needed. I wish the selection in store…read morewas the same online or free shipping to the store was an option but that's okay. The wonderful staff make up for the slight downfalls.

Clean, well organized and stocked. Friendly staff, always find what I'm going in for.read more

Good selection of dresses, luggage, and home / bath / body stuff. Shoes are a bit lacking and the…read morehousewares department is hit or miss, but it's still a great spot for a good find.

I like this location a lot…read more Usually make a point to stop in while I am visiting family in town. Tons of stuff is always on sale upstairs and actually they have sizes left in things!? Service can be a bit nonchalant but that's not why I visit anyway. YAY!

Very cool men's shop in Kingston, mostly selling grooming supplies, PJ's, socks, and underwear…read more The babe is growing a beard this winter (yes, LUCKY me!) and he picked up a number of items to help him maintain his handsome mug. Service was friendly helpful, the store was inviting. A great find for unique gifts for him. Will be stopping by again when I am back in town.

Great store. Lots of cool stuff..... just for men. The best part was Cindy.... here was a staff…read moremember who was a female working in a men's store . She was great... super friendly and knew her stuff. I will return next time I'm in Kingston.