High quality. Remarkable service. New business owners going the extra mile to make sure all…read morecustomers are well served. I invested in some high quality Red Wing boots...they ordered me a custom size... they kept me in the loop...stellar service...stellar product...stellar business owners...5 star.

We happened to walk into this store after a late breakfast. My wife found a pair of shoes (of…read morecourse!) and I made an ass of my self by asking the salesperson for a beer after he offered a blind lady a glass of water. Big yucks! Actually, aside from the fact that this is a very nice store, carrying some very expensive but well-made brand name shoes, the service that several of the sales staff provided to the above mentioned blind woman and (yes, true) her blind daughter who were out for some new shoes, was beautiful to watch. Kudos to Conrad, who dealt with us and the blind lady with humour and elan. So, for lots of sales staff for such a small store, for a great collection of shoes and for excellent service to all concerned -- 5/5!

Very cool men's shop in Kingston, mostly selling grooming supplies, PJ's, socks, and underwear…read more The babe is growing a beard this winter (yes, LUCKY me!) and he picked up a number of items to help him maintain his handsome mug. Service was friendly helpful, the store was inviting. A great find for unique gifts for him. Will be stopping by again when I am back in town.

Great store. Lots of cool stuff..... just for men. The best part was Cindy.... here was a staff…read moremember who was a female working in a men's store . She was great... super friendly and knew her stuff. I will return next time I'm in Kingston.

Visited last weekend with my two cousins to find bridesmaid dresses for her upcoming wedding…read more Our consultant, Emily, helped us pick the perfect dresses. She was kind, patient, and had a sense of humour (very appreciated!). We spent almost two hours in the shop. The atmosphere was relaxing and the setting itself is quite beautiful. There are lots of options to choose from in terms of dress styles at varying price points. Basically you decide on the silhouette, then they order the gown customized to your size which arrives in 10 weeks for a rush order or three months for regular delivery. Lovebird also carries bridal gowns, veils, accessories, and prom dresses too. We had such a good experience that the mother of the bride plans to also pick out her dress from this boutique as well. Would highly recommend if you are in the Kingston area and need a special gown for a special occasion!

Roxann was wonderful! When you share a love for the same collectibles, what's not to like about…read moreRoxann​ and her shop. I will definitely go back when I'm in the area.

I've been going to this place off and on for a few years now. Some items are very expensive and…read moreothers are of great value. You need to watch what you buy, but you can get some great stuff in here for a pretty good price. The stationary is fantastic. They have cute notebooks and pens which I go through like crazy. They're usually about $2-3 dollars and come in some really cool designs. The best part about this place is the items they have for sale. It's tough to find a comprehensive collection of Asian products in this town. Midori has tons of Japanese and Korean items. It's mostly stationary, makeup, bags, plushies, jewelry, and home décor. They have tons of great gift options that you won't find anywhere else. The staff have been polite with me. They seem to keep the place pretty clean and wipe things down after use. They don't offer help or anything, but that doesn't brother me as an introvert. You don't really go for the service. You go for what they have for sale. You could probably find better Asian stores in Toronto or Ottawa but for Kingston, this is a pretty good spot.

Context for this review: I visit a lot of character and stationery stores in Toronto. Also, I am…read morebig on customer service - the real reason for the fail rating behind this review. OK - so as I've mentioned, I frequent a lot of stores similar to this one. Some are pricey, some are awesome values. This is definitely on the pricey end of the range, so no redeeming stars to be had there. Yes, it's on the tourist trap strip, but given that they're big enough to have online sales, and that the prices were beyond what I see in Toronto, doesn't help my rating. The range of merchandise is pretty good - lots of harder to find, more unusual pieces like calligraphy collections and the like, and a few glass pen selections. Daytimer and diary selection was pretty thin. Better range of plain sketch books and one or two music book choices. For the plush character merchandise, it wasn't so great - some more recognized Pokemon characters and a lot of generic animals, fruits, etc. There's some jewellery, backpacks, etc. Not much in terms of housewares/practical items like mugs, eating ware (except for portable), boxes, etc. The store was not laid out very well and the merchandise needs to be hunted through for differing varieties of some of the items. My hindsight brings up a dark and dingy image compared to the cute and bright logo on the outside of the store. Last but not least nail in this review coffin, I was actually insulted by the staff's attitude and remark while cashing out. Not only could I sense the attitude in their down-the-nose gaze, which was chilly enough, I got the message loud and clear that working here is all about them when I made my usual request not to have the 2 pieces of receipts stapled together. "Well, our policy is that returns need them both, so I (underline, bold and capitalize that "I") need it [sic] stapled." Okay, YOU need them stapled. WE won't be back. Not in the store and won't bother looking online, either.

I was drawn to this cute, curated, jewelry shop the previous night when I walked by. It was just…read moreabout closing time, so I didn't bother going in, but made a mental note to visit it the next time I was downtown! Space itself is deep and narrow. Jewelry ranges from costume to fine, as per another review cz to diamonds. Staff were around, asked if I needed any help, but I wished they had offered more info as to whether jewelry were from local artisans, where they get their stuff, etc. Other than aesthetics, not sure how stuff was organised. However, the costume jewelry was probably in the open, more accessible dressers whereas the silver/gold jewelry, esp. with diamonds, in the cases, at the back of the store. They have really nice pieces and I wished that I had more time to pick out a ring for myself!

Such a darling little shop in Kingston…read more Stopped in to browse their jewellery on a day in town. They offer mostly modern sterling silver pieces with varying price points. The materials range from cubic zirconia to real diamonds. The piece I loved the most also happened to be one of the most expensive in the store (turns out it was white gold and diamonds). But was oh so pretty - may have to treat myself next time I come back to visit.

A Let Down. I was so excited to find this decor shop in…read moredowntown Kingston, as I prefer to shop locally instead of at big box stores. I found a great faux fiddle leaf tree and tried it out in the space I was looking to fill in my bedroom. After trying it here and several other locations I decided I wanted to return it. I called several times last week to try and make sure I would be able to return it, as this tree is about 6' tall and is very difficult to transport. I finally left a voicemail on their machine on Sunday. They got back to me on Monday saying I would need the receipt and in 15 days of purchasing. At the time I couldn't find the receipt, but went searching and found it. My boyfriend took the first part of the morning off work to help me transport it, as we both work until 6:00pm (when the store closes). When I brought it in the sale person said we also needed an additional receipt that had some 25 digit code on it. She showed us an example of one at the cash, which was stapled to the credit receipt. My receipt had no staple marks in it, and we inquired as to why mine may have not been stapled as well- also why I was not told about this particular receipt I needed. Mine says "Amanda's House of Elegance" on it and shows the price of the item. I don't think it was fair to turn us away. I must say, I was extremely disappointed in the service. This item was almost $300.00. I am clearly a potential customer that is willing to buy high end items. I would have expected better service and more willingness from the staff to satisfy the customer. Though I prefer to shop locally, I will not be returning to this store. I can't see how this business could ever compete with stores like Homesense (which has a 30 day return policy) or Pier 1 (which has a 45 day return policy) with no hassle and additionally has much more competitive pricing.

A very well organized and very clean store and in a great location DOWNTOWN Kingston! Amanda's…read moreHouse of Elegance is packed full of amazing décor........and ohhhh those pillows!! We were extremely impressed with the quality of the merchandise and how elegantly it's displayed. Simply put "A great store to purchase that special gift for that special room in your home" great for wedding gifts and Christmas shopping too!! #ShopDownTownKingston Beca & Gary Evans