We have had several repairs small and big done on our 1990's Class C motorhome. They have been able…read moreto bring in all the parts we required and at reasonable prices. They have always done a thorough job and we would highly recommend them.

Very prompt helpful response from a guy I accidentally woke up in the middle of the night. I had no…read moreidea, and wasn't expecting a response until the morning. Sheesh I can be such a thoughtless idiot sometimes. I hope he got back to sleep.

Sharing documented experience with warranty service -- details here: https://gosucks.com…read moreWe purchased a brand-new RV from this dealership and immediately ran into multiple issues that were documented on their own work orders. Despite this documentation, the dealership has refused to complete the warranty repairs. One example: the refrigerator has consistently been running at 8°C, which is outside the manufacturer's specified operating range. The dealership stated this was acceptable. I contacted the refrigerator manufacturer directly, and they confirmed that this temperature is not within spec. Even with this confirmation, the dealership declined to fix the issue. This is not an isolated problem. There are multiple unresolved issues, all recorded in service documentation, yet no corrective action has been taken. I've created a website that includes photos, dates, service records, and written proof so others can review the facts for themselves: https://gosucks.com I'm posting this so future buyers can make an informed decision and understand what happens after the sale when warranty work is needed.

Bought our trailer at an RV show in January 2025. Absolutely horrible buying experience. If you…read moremust buy from here please take your time and read the bill of sale very carefully. What you verbally agree on and what appears on the bill of sale might be very different. Also, do not leave unless they give you a copy of the documentation. Do not accept the old 'printer is broken' excuse. Unfortunately, I will always think of that horrible experience when my family and I are trying to enjoy our RV in the future. Thanks for the awful memories, GoRV :( PS, word of advice. Walk out of ANY dealer that insists on you taking their financing if you want the sale price, even if you have cash in hand. A lot of dealers are doing this now and it's going to take a lot of consumer pressure to stop it.

For the diamond class service you want and at a price you can afford, Brad is the Rick-Man…read more He fixed my rusted and seized brakes a couple years back when I couldn't move the car. Worked like a dream. This time around, needed a new water pump as the previous seal broke and I hadn't moved the car in months. Assessed the issue on time one day and came back on time the very next day with advice about a recall for my fuel solenoid that had me taking up to ten minutes to fill up. No dealership hassle or overblown costs fixing things that don't need it. Just a great product by a great craftsman that's trying to feed his family, you can't go wrong.

From the owner: Rickman Mobile Mechanic is a full service repair and maintenance mechanic specializing in AUTO and…read moreRV. We offer the convenience of coming to your home, place of work, or roadside for mechanical assistance. Rickman Mobile Mechanic serves Edmonton and central Alberta providing outstanding service and the highest quality workmanship, tools and diagnostic equipment.

I called them once for a part. They had 5 in stock. It was late so I took the drive the next day…read more I drove there, easy to find, and bought it. I bought one other item and it appears to be top quality. That is the sum total of my experience. There is one other item-- perhaps minor to some but I see it as professionalism. When I called I double checked, asking the person on the phone to repeat her name. She gave it and I thanked her personally. The next day when I walked in the door, a lady at the counter immediately asked "can I help you?" When I say immediately I mean it- the door behind me had not yet closed. I responded "are you the person ( I used her name) I talked to about the toilet water valve?" Not only did she affirm our previous conversation but she remembered the part number. She then came out from behind the counter and picked the part off the wall and handed it to me to examine. Then as she headed back behind the counter she asked "is there anything else?" I responded with my list of items and one she didn't have the other again, out from behind the counter directly to the item and handed it to me. Yes, customer friendly but also very efficient. I was in and out in under 10 minutes. If you can't tell I am impressed and pleased. I'll admit my calling ahead may have helped. On another recent experience with a different retailer in a different town I had a very different experience. Me "do you offer a service?" Person "no". He offered no alternatives or refer me to another retailer. Basically, if I don't have what you want why should we talk? Not a good experience. I would give them a higher number if I went again and was treated more thoughtfully.

Rv City Nisku - Buyers Beware -I have personally never been…read mored#cked around so much buy a single company. I own a few small businesses and have to fight for companys to pay up there invoices ,and this is a walk in the park compared to dealing with rv city. The icing on the cake is today , a manager named Glenn basically told me to shut up, and take my rv (akaLemon) and go some where else , he proceeded to tell me that "we can't make you happy, we will take off the irrelevant diagnostic fee , and if you don't like it go some where else"...you know what Glenn , I will after this ordeal , I will take as many of my fellow Facebook family's on all camping forums , and my personal family's business with me. Thank you for really showing R.v city's true colors here today...craziest thing is I can say literally this whole purchase was one of the most negative experiences, and biggest regrets of my life...... It was not the fact , they can't magically fix everything that has been wrong with the trailer ,not the fact that so far every summer I have owned a trailer it has been back at rv city two to three times a season , it is the fact that no one will stand beside the Jayco product , including everyone at rvcity ,minus one manager the second year out in morinville, he help tremendously, but since then no one will stand up and say yah that's not proper let us take care of this. Instead you will be greater with a 95 dollar diagnostic fee , and a estimate in labor @160dollars an hour , I'm over the lies , the false promises, the failures of the trailer , I can't say Jayco is a bad product , as long as you have some one willing to stand beside it...do t be mislead by the 4 or 5 star reveiws , Rv city's sale team , was amazing they really didn't feel pushy at all they definitely may have mislead me abit and over priced a few thing , but all round I felt comfortable with the Jayco purchase. Then all down hill from there .....especially the past two years the team they have in leduc , well up front and in office, not the mechanics , I feel the mechanics and techs are spot on , but the service and managerial systems need an over haul absolutley horrendous. Literally today I was told to go some where else because I was asking to many questions , I could hear in Glenns(manager) voice he was getting all worked up , and then proceeded to tell me , take your business some where else , because they were flip flopping on prices through emails ,"have emails for proof"....as a ceo/ manager of a business I couldn't say that to clients or I wouldn't have a job. If a customer has questions about outrageous numbers he is being sent , you answer them , if a customer has questions about technical stuff with his trailer and how you are planning to fix it you answer them . You don't get all flustered and talk over the customers questions , I couldn't even ask all the questions cause Glenn kept talking louder and over me while saying " take your trailer somewhere else" Sad part is I literally dread next season , and I'm not even through this one , just cause I still have warranty On 50 percent of the trailer and I will personally have to deal with Rv city again for the up coming repairs next seasons (2022) All in all this reveiw isn't bashing Jayco as a brand , it's more to make people aware of what's to come, after you walk out of that sales office with the giant smile on your face and stoked about your new trailer and can't wait to go camping , hope this reveiw may of saved you from that amazing amazing experience, FIND A DEAERSHIP WHOE SEES YOU AS PERSON/FAMILY ,and not a wallet and a quick sale. 4 years with rv.city , I'm a wallet.... an empty wallet lol Gl happy camping all!!!!!

I highly recommend Manny for any vehicle body related work. I have been a happy and loyal customer…read moreof Manny for 9 years and will only take my vehicles to him for anything body related. He is gracious, respectful, thorough and the work he does is simply amazing. I am incredibly picky with my vehicles and know when I take them to manny I know he will do the best possible job to take what is usually a very stressful situation and make it better. Thanks for another impeccable job Manny!

From the owner: Need auto body or collision repair? Exact Autoworks specializes in top quality results at a…read morereasonable price. Pick-up and delivery services available for Edmonton clients. Workmanship guaranteed since our facility uses high end Standox refinishing paint system for best results. We repair all vehicle makes and models. We also specialize in RV, Trailer, and big rig repairs. We have seperate section for doing small touch up repairs to facilitate fleet companies. Exact Autoworks promises there customers for best possible customer experience while there vehicle is getting repaired on time. We always derives to give our customers best quality jobs to meet or beat there expectations. Our technicians are Audi & volkswagen certified by manufacturer and have successfully passed there trainings. We have various manufacturer trainings thru i-Car which helps us using right procedures on repairs of our customer vehicles. Exact Autoworks has seperate bay for Aluminum repairs and specializes in Aluminum quality repairs. Exact Autoworks give lifetime warranty on labour repairs as long the customer owns their vehicle, some restrictions may apply. Every customer is given complimentary service to get there vehicle inspected after four weeks of refinish time. It take up approx 30-45 minutes to wash customer vehicle, check the job we did, diamond cote & polish painted panels. This gives as a another chance to check the vehicle and talk to our customers.

After a week of going around getting quotes, some outrageous over $3000 and some saying they won't…read moreeven look at it because of the rust. We found a shop in Beaumont Limitless Repair Shop that said no problem rust and all. Replaced the rear quarter pulled out the bumper support on the side and repainted for $650. They do ball park quotes over text or messenger to boot. Quotes are free so there's nothing to lose check them out!

From the owner: We are a repair shop that specializes in rust repairs and paint jobs. We also fix RV, water damage,…read moreremodels and anything and everything you may want to do.

Great staff!…read more Purchased our Travel Trailer online. We knew what we wanted. The process was all done over the phone since we live 3 hrs away. Then we just had to come in and sign papers. Every person we have dealt with here is easy to work with. Parts store is well stocked. They always have RVs in the showroom to look at. We got a great price and the Parts card loyalty program is great.

I had a very disappointing experience purchasing a motorhome from this dealership in Leduc. From…read morestart to finish, the financing process was unprofessional and poorly managed. Communication was disorganized, and I was sent the same sale documents multiple times, which made the entire process feel chaotic and unreliable. Things didn't improve after the purchase. I picked up the motorhome two months later, after being told certain work would be completed beforehand. I drove an hour to the dealership only to find that none of the promised work had been done. Instead of resolving the issue, I was forced to drive back home and arrange the repairs myself. Now I'm stuck fighting with them to cover costs for work they had already agreed to complete. This has turned into a frustrating and time-consuming ordeal, not to mention the unexpected out-of-pocket expenses. Overall, I'm extremely disappointed with the lack of organization, poor communication, and what feels like a lack of honesty and accountability. I would strongly recommend looking elsewhere if you're considering buying a motorhome.

We bought a second hand car which stopped working the moment we got home. Brought it to Wagners…read more They tried the first week, and transferred is to another shop. All fine, but they never gave us any update. Had to keep calling them. After 2,5 weeks they would send it to Wetaskiwin. Also fine, accept the car was still at Wagners a week later. Now, 3,5 weeks later, we decided to pull our car out of there because our trust is totally gone. No updates, they told us 5 times they would call us back, never did. Fed up with this. We got a discount but still had to pay $550, for a whole lot of nothing. Very disappointed.

We ended up stranded in Ponoka on our way to Red Deer (no power in my truck). We were able to…read morecoast into Wagner's where they were able to assess that our vehicle required a new transmission. They took the time to show us the metal filings in the transmission fluid. As I'm from Edmonton, I was able to quiz the mechanic about the risks of driving it back to Edmonton for repairs vs staying over in Ponoka. He assured me that I could carefully take it back to Edmonton to my regular mechanic; we made it just fine. $75 for the assessment - a bargain! Very professional and a pleasant experience!

So I had a horrible experience I broke down near by and they promised to get me back on the road…read moresame day for 1200$ than tried to con me with all kinds of excuses like bend bolts, rust, and kept the trailer for three days tried charging me over 2200! That's almost 90% increase from the quote and if I didn't pay they were not going to give me my trailer. Tried to take my old parts but I demanded them which was great because once I got them I knew they were lying this was a simple leaf spring replacement they cut it all off so they delayed me 3 days and lied to con me for nearly double the quote and they deleted my first Google review so this is me writing it again because of how bad the service was I argued and walked away paying 50% more than the quote 1800$. I'd just make sure if you use this shop for repairs you know what you need and rough time and complexity it'll take otherwise they may try and take advantage of you. I'd also note if they can make my first review disappear how many people have they done this too? Their high rating is likely a lie of that is the case. Than when I was leaving their shop there was odd noises coming from the trailer just pulling out I checked everything they did and the rear bolts on the leaf springs both sides were not properly sunk! I could fit a credit card between the bolt and it's surface when I told them they said that's fine it'll work it's self out on the road!!! So I had to drive home like this and have it fixed ones I got home. I could have had this done at home for less than 600$ in parts and it would have been done faster and properly without the delays. Highly recommend you do a inspection and check every bolt. Also he said he could not get new stabilizers which originally I was told a full replacement with the hack job I got back im concerned because he said he had to drill out my old stabilizers to get the new bolts in and more and more I don't trust they are csa approved anymore for the road so now I got to order them and have them replaced because they modified a csa part and I don't trust them enough to believe it is still safe for the highway. I will say the front staff was awesome very friendly to try and find solutions and happy to help. But the service manager is a con man. Broke the alberta fair trade act and consumer protection act. Reduced from two stars to one start because they deleted first review on Google but Iv saved this one in case they delete it again this is an important review and I'll make sure it stays up for at least one years time. I'll also be making sure to do more than just Google because of the highly poor work and the fact they deleted it once. Shame on Google for allowing that.

LOVED working with Visions RV over the last year. We ordered a factory build which took a little…read morelonger as expected (due to covid) but the dealership on ALL levels supported us through the transition. The Management right down to sales and service were amazing! Outstanding really! They really listened to our needs and wants. They took many things into consideration and made miracles happen for us. My family is about to embark on a full time tiny living adventure thanks to the amazing and supportive staff at Visions RV, Acheson. They will be greatly missed and highly recommended!