This was by far the best service I have gotten on one of my vehicles. I have a RV with a broken…read morefurnace. I brought it here and the gentleman that works on RVs (I believe his name is Jerry?? - I'm horrible with names, so I hope I got that right) was a very pleasant person to work with. He was very genuine in wanting to help me out, especially since I am very new to being an owner of a motorhome. He asked me if I had winterized it before the weather got below freezing and I had not. So, he checked the piping for cracks a long with the furnace. I dropped off my vehicle close to closing time and he had it ready and working before noon the next day. Jerry (or Larry...) was more than happy to show me how to work everything, and I am more than thankful since I was close to clueless to how to do it myself. Not only did he show me how to get the propane and furnace started in detail, but he showed me how to work the water heater, where my secondary battery was, and taught me about some of the buttons and what they do. On top of that, I drove off and the gauge was informing that my battery was over charging. So, they invited me to come back so that they could check it out. I did and he informed me that my battery is running perfectly and that the gauge was off (it's a 1986 coachman, it's a bit old). Afterwards, he sent me off on my way across country. The service here is incredibly friendly, understanding to those ignorant of the RV lifestyle, and are more than happy to answering questions if you have any (unlike most every other RV repair and service I encountered or spoke with over the phone). Point of my review: I am a happy customer! PS. Furnace is working very well and there aren't any leaks in my piping.

I wouldn't let them work on my wheel Barrow. Had my fifth…read morewheel Twice to fix light in Br. They told me the wall would need to be removed. Took it to another shop and it turned out to be a fuse not installed properly. 179$ an hr for a joke of a shop.

Whatever you do, do not take your truck or vehicle to this shop. Poor customer service, poor…read morecommunication and shoddy mechanical/technical work. We spent almost $5K to repair the frame on our Toyota Tundra, only to discover that it put it on crookedly. Such a fitting description because this place is a crook, as they robbed us of 5K and we still need to get our truck repaired! When we called to try to get resolution, they ghosted us.

Just got my jeep back last week…read more Very Happy with all the work that Jon and off-road innovations did regarding the jeep frame rot. The jeep frame rust was extensive and due to overcome by events took awhile to get repaired. But they worked on my past jeep rot issues and I was very pleased with their detail oriented results. If you've got Jeep rust issues I suggest don't buy new Jeep, take it There to get fixed.

2019 suburban 90 K failed inspection for leaking struts and front tires belts showing I had it…read morechecked out by anotheer shop. NO oil leaking on struts, no steel belts showing. This is the second time in past that they fail this vehica.l last year fail for top tint on windsheld. They did not show me the defects just fail the car take my $20 CROOKS Be smart dont use them for inpection. THat inspector should be FAILED

We were deeply appalled by the blatant discrimination and hostile treatment we experienced at this…read moreestablishment. What should have been a standard service appointment quickly turned into a humiliating ordeal due to the actions of an older mechanic on staff 6/8. From the moment we arrived, the unprofessionalism was staggering. The mechanic made snarky, derogatory comments about my husband to another customer right in front of him, and then deliberately ignored my husband's presence until he was forced to step forward. Even then, the mechanic refused to greet him and simply snatched the keys. The situation escalated unnecessarily when the mechanic became aggressive, falsely claiming our car's windows were illegally modified and tinted. Despite my husband remaining completely calm, polite, and explaining that the windows were factory-standard, the mechanic used it as an excuse to double down on his hostility. It was entirely clear that this was not just a case of poor customer service, but targeted bias. No paying customer should ever be subjected to this level of disrespect and malice. If you "look different", I strongly advise you to take your business elsewhere to avoid being humiliated by this staff's ignorance. Management seriously needs to look into their team's behavior, as we will never step foot in this place again.

If I could give less than a star I would. The customer service is very poor (Especially Hunter) and…read morethey charge an arm and a leg. I called three weeks ago to get a repair and service done. I was told that it would take about 2-3 weeks to get my lawnmower looked at for a quote. I was fine with this because I understand that this is peak season, so I waited patiently. I was explained the fees and such and expected around $300-400 for everything. Anyway, I waited the almost three weeks and called back to see the status on my quote. Hunter did not give me a definite answer immediately and said he would call me back. I waited three days with no response. (apparently someone typed the wrong phone number.) Somehow the repairs/service then went up to about $760 dollars for new blades, a spring service and a belt replacement. I respectively declined after speaking to a few people about my quote. My lawnmower brand new is around $1700. After declining, Hunter said he would call me back with another quote for the pick up fee and the diagnostic; which I am not sure why they need to call back for that. The diagnostic fee and the pick up for the lawnmower ended up being over 100 dollars, which I find ridiculous. (My father in law is picking up the lawnmower at the shop now, so they never had to even bring my mower back to me.) I doubt the diagnosis took the techs very long and this fee was never explained at the beginning. I asked Hunter if that fee was added after I decided not to do business with them and that is when Hunter began passive aggressively arguing with me. I tried cutting him off saying I was just voicing that I feel like their services are way too expensive and Hunter continued to argue with me. At one point, I had to tell Hunter that I found him very unprofessional that he was still arguing with me after I began giving him my credit card information. His response was "I would expect a comment like that from you". That is not how you treat customers period, even if the customer decided that they were too expensive. Most of my life I worked customer service and was a manager in the optical field for five years. When customers complained that my products were too expensive I just listened apologized and kept it moving; never would I of argued with them! That is a lesson Hunter needs to learn. I hope anyone who reads this finds a better lawnmower repair shop with better customer service, a faster turn around time for quotes, and one that has fairer repair/service rates!

If there was a rating less than 1 star I would give it to them. I brought my mower deck from my…read moreJohn Deere LA145 to have the fielder pulley replaced as the bearing had frozen on it. I told them what was wrong with it and they said fine. They tested the other pulleys and the spindles that the blesses are mounted on and said all should be replaced. I authorized the repairs and didn't hear back from them. 5 weeks later I called and they said they hadn't received the parts. I went onto Amazon and got the parts in less than 3 days delivered to my home at A cost of $175. They were going to charge me -almost 300 for the parts and another 400 plus to do the rebuild for a total of almost $800. So I called and said I'd be picking up the mower deck. I found it out back with a bunch of other parts. I rebuilt the mower deck in a little over an hour. Literally fewer than a dozen bolts. Then I receive a bill for $104 from them for their diagnosis- you know the one that I gave them in the first place. This place is terrible. Their customer service is poor. They are disorganized and can't keep track of anything. It's amazing they are in business at all. I will NEVER go there again. never.

I went to Ballengers Service Center for a Virginia safety inspection. I arrived early and was first…read morein. The inspector was very friendly, courteous and quick. I was in and out in about 15 minutesI. highly recommend this business.

Brought my vehicle in for a State Inspection. They do them in person first come first served…read more They are very quick and organized. The staff was great. They made the process very easy . They are a repair shop and have a good client following.

Again I was not disappointed bringing my old 2002 Acura MDX to Auto Impressions. These folks are…read morehonest, experienced in car repair and definitely go the extra mile to ensure that my older car is in great running condition. Thank you for a great business, quality workmanship and courteous customer service. You are my go-to car repair shop anywhere around Winchester! The pricing is absolutely amazing and in this day and age that is something to rave about!

I was having a problem with oil pressure on my 2013 Chevrolet Silverado 4.8L. I had replaced the…read moreoil pressure sensor myself some time ago, but I was again getting a check engine code about my oil pressure sensor. I took it to Auto Impressions and they replace the oil pressure sensor. about 2-4 weeks later the check engine code for the oil pressure sensor came back. I went and talked to Auto Impressions and we discussed several things that could be causing the code and possible solutions. As they were troubleshooting the issue, they discovered that the problem was the oil filters I was using. I was using a big name brand oil filter, the same brand that I used all my life on all my cars. It was restricting my oil flow. Auto Impressions replaced my oil filter with a Wix brand filter and my oil pressure went up 10-15 psi, back where it should be. Auto Impressions was diligent and honest, They could have tried several of the other measure we discussed to address my oil pressure issue. Instead, they paid attention to the details and found the root cause which turned out to be inexpensive. I won't take my vehicles anywhere else. Thank you Auto Impressions!!

Great wrecker service. I've been using them since the late '80s. I started with their dad and now…read morethe sons and family. Never any problems and always good prices. Reliable wrecker service. The staff is always friendly. Please consider them when you are in need of a tow company. You won't go wrong.

10 out of 10. Great customer service and Darin was very professional and courteous…read more They are my go to wrecker service & repair.

Just to preface... I did NOT receive services from this business…read more I reached out via the yelp quote thingy. I was told to call the shop to set up an appointment for an estimate. Well, I did. I told the woman that answered the phone that I was told to call about scheduling an appointment for that estimate but I live in Hagerstown and didn't really want to drive two hours round trip just for an estimate; I inquired if I could possibly send pictures and such, and she said quickly and firmly that they didn't work with any type of pictures. There was no double checking or anything like it was HER place of business and she was the owner. Ok. That's cool if that's your prerogative. So I responded to the person I was communicating with via yelp and let him know that drive wasn't on the bingo card. He told me to send pictures and such. However, front desk Karen had already left a nasty taste in my mouth and the whip lash I received from the two different communications should get me an insurance check. I gave them the second star because the internet person made an attempt at customer service.

Upfront explanation of service options, friendly support staff. Robbie even took the time to…read moreexplain everything on his day off.